Top 116 Caller Jobs in Cleveland, Oh

Seasonal Customer Service Representative (HelpLine) - Remote
Oxford Government Consu —Euclid, OH
- $17.75 an hour
- Overtime
- Remote
- Computer literacy
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Event Receptionist
Cleveland Cavaliers —Cleveland, OH
- $16 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Dental insurance
- Vision insurance
Quick Apply
12d
Concierge/Receptionist - Senior Living
Distinctive Living —Brooklyn, OH
- Part-time
- Microsoft Word
- Microsoft Excel
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
Dispatcher - Cleveland
MMT Ambulance —Cleveland, OH
- Writing skills
- English
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
5d
Administrative Specialist/Receptionist - Afternoon Shift
Cleveland Metroparks —Cleveland, OH
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Office
Receptionist Part Time
Ethan Crossing of Cleveland —Cleveland, OH
- $13 - $18 an hour
- Part-time
- Adults
- Administrative experience
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Medical Screener - Reception Technician (Customer Service)
CSL Plasma —Cleveland, OH
- $16.61 - $18.13 an hour
- Part-time
- Bilingual
- Basic math
- High school diploma or GED
14d
Concierge
The Ashton at Mayfield Heights —Cleveland, OH
- Entry level
- Paid training
- Health insurance
Quick Apply
Office Assistant
FASTSIGNS #221601 —Cleveland, OH
- Part-time
- Merchandising
- Office
- Project management
- Flexible schedule
Quick Apply
Co-Host / Rover's Morning Glory
iHeartMedia, Inc. —Cleveland, OH
- $60,000 - $75,000 a year
- Online Application
- 5 years
- Research
- Mid-level
- Paid holidays
- Health insurance
Service Center Representative
Sedgwick —Seven Hills, OH
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- High school diploma or GED
- Health savings account
- Disability insurance
Overnight Closer
Planet Fitness - Cambridge Fitness —Garfield Heights, OH
- Overnight shift
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Concierge
Haven at Lakewood —Lakewood, OH
- $15 an hour
- Part-time
- Writing skills
- English
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
13d
Team Member Representative
Planet Fitness - Cambridge Fitness —Garfield Heights, OH
- $12 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid training
- Paid time off
Quick Apply
Member Services Representative Part Time
Planet Fitness - Cambridge Fitness —Parma, OH
- $12 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Opportunities for advancement
Quick Apply
Aviation Customer Service (CSR) - Part-time
Classic Jet Center —Willoughby, OH
- Part-time
- Entry level
Part Time Medical Receptionist - Mayfield Heights
Apex Skin —Mayfield Heights, OH
- $15 - $17 an hour
- Part-time
- Current TB test
- Word processing
- Clinic
- Opportunities for advancement
Quick Apply
12d
Concierge
Summit Point —Macedonia, OH
- Entry level
- Paid training
- Health insurance
Quick Apply
Board Operator/Show Producer
iHeartMedia, Inc. —Cleveland, OH
- $12 - $15 an hour
- Part-time
- Microsoft Excel
- Mid-level
- SharePoint
- Health insurance
- Dental insurance
Member Services Representative
Planet Fitness - Cambridge Fitness —Mayfield Heights, OH
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply

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Seasonal Customer Service Representative (HelpLine) - Remote

Oxford Government Consu
Euclid, OH

Quick Apply

Job Details

Seasonal
$17.75 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Computer operation
Phone communication
Computer literacy
Telephone systems
Typing
Office phone management
Office experience

Full Job Description

In addition to the $17.75 hourly wage, candidate receives health and welfare (either health insurance or payment of $5.09/hour in lieu of insurance).

Experience/Qualifications:

Minimum of one year of incoming call center experience is required.
Telework experience preferred.
Must possess valid REAL ID.
Must live in Cleveland/Euclid, Ohio area.
Authorized to work in the U.S.
Public Trust clearance required to successfully obtain the position (the process will be completed with Oxford Government Consulting prior to hire).
High school diploma or equivalent.
Demonstrated verbal and written proficiency in the English language.
Experience working in an office setting answering telephones, including demonstrated keyboard skills.
Ability to facilitate clear and accurate exchange of information with callers.
Outstanding customer service skills.
High keystrokes per hour.
Strong computer skills.
Possesses an understanding of general aspects of the job.
Excellent judgment and use of discretion; trustworthiness with sensitive information is paramount.
Must be able to work all shift schedules.
Working overtime and on weekends may be required.
Repetitive motion may be required.
Must work well with coworkers and managers.
Must be able to monitor email account daily.
Must be able to work at computers for long periods of time.
Ability to adapt to change and varying work priorities upon short notice.

Job Description:

Seasonal staff September 2026 thru April 2027
Full time: Monday through Friday
Non-exempt
Receives inbound participant phone calls and provides appropriate customer service support in accordance with program guidelines.
Utilizes authorized computer systems to gather and confirm information prompted by incoming calls.
Provides rapid, efficient, and accurate customer service in a professional manner for extended periods of time.
Receives, comprehends, provides, and responds to routine informational inquiries and service requests through the use of various communication technologies including but not limited to telephones, e-mail, facsimile, postal mail, and the Internet.
Provides both inbound and outbound call center support for customer inquiries.
Researches and resolves complaints to ensure customer retention and satisfaction.
Tracks the questions and answers in the call center system.
Updates or checks customer benefits statuses.
Answers benefits questions.
Provides information and solutions in response to inquiries pertaining to products, services, and customer complaints.
Accesses databases to retrieve and record information into the call center system.
Reports to a supervisor.

Benefits:
Oxford provides a robust benefits package.

Employer pays majority of employee medical insurance premiums OR payment of $5.09/hour in lieu of medical insurance benefits
Medical insurance
Dental insurance
Vision insurance
Short-term disability insurance
Accident insurance
Universal life insurance with long-term care
Paid time off
Paid sick leave
11 paid government holidays per year
Matching 401(k) savings

Oxford is an equal opportunity/affirmative action employer and honors its diverse team. Oxford does not discriminate against or harass applicants, employees, or former employees because of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability or genetic information.

Quick Apply

Refine Your Search

caller jobs in cleveland, oh

Seasonal Customer Service Representative (HelpLine) - Remote

Event Receptionist

Concierge/Receptionist - Senior Living

Dispatcher - Cleveland

Administrative Specialist/Receptionist - Afternoon Shift

Receptionist Part Time

Medical Screener - Reception Technician (Customer Service)

Concierge

Office Assistant

Co-Host / Rover's Morning Glory

Service Center Representative

Overnight Closer

Concierge

Team Member Representative

Member Services Representative Part Time

Aviation Customer Service (CSR) - Part-time

Part Time Medical Receptionist - Mayfield Heights

Concierge

Board Operator/Show Producer

Member Services Representative

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