Top 2557 Client services manager Jobs in Cleveland, Oh

Relationship Manager
Saint Martin de Porres High School —Cleveland, OH
- $45,000 - $55,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
Quick Apply
Client Security & Services Coordinator
Community Medical Services —Cleveland, OH
- Full-time
- Addiction Medicine
- HIPAA
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Client Services Account Manager
Steris —Cleveland, OH
- $93,000 - $100,000 a year
- Full-time
- Hospital
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
14d
Enterprise Account Manager - Cleveland
Nutanix —Cleveland, OH
- $300,000 - $450,000 a year
- Full-time
- 5 years
- Travel
- Contracts
- Paid time off
- Parental leave
Customer Success Manager
3E —Cleveland, OH
- $74,000 - $84,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
10d
Client Service Center Manager
Metlife Legal Plans —Cleveland, OH
- $93,000 - $105,000 a year
- Email
- Microsoft Outlook
- 5 years
- Master's degree
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Sr Human Resource Business Partner (HRBP) (Hybrid)
University Hospitals —Cleveland, OH
- $84,843 - $132,704 a year
- Oracle
- Bachelor's degree
- Recruiting
Facilities Manager
Benesch Law —Cleveland, OH
- $102,000 - $130,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Travel
- Work from home
Quick Apply
Executive Assistant
Michael Arko - Realtor Keller Williams Greater Metropolitan —Beachwood, OH
- $50,000 - $100,000 a year
- Full-time
- Google Workspace
- Research
- Mid-level
Quick Apply
9d
Account Manager (Facilities Management) - Cleveland, OH
CBRE —Cleveland, OH
- $48.80 - $62.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Staff Learning & Development Manager
Benesch Law —Cleveland, OH
- $118,000 - $149,000 a year
- Full-time
- Hybrid work
- 7 years
- Microsoft Excel
- Office
- Work from home
Quick Apply
Sales Account Manager
Certified pest control —Cleveland, OH
- $60,000 - $120,000 a year
- Full-time
- CRM software
- Background check
- Management
- Health savings account
- Health insurance
Quick Apply
9d
Supportive Services Coordinator (LSW)
Benjamin Rose —Cleveland, OH
- $45,000 - $56,000 a year
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- Mid-level
Quick Apply
7d
Specialty Infusion Manager
KabaFusion —Cleveland, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
7d
Community Association Manager(HOA / Condominium )
GLR Companies —Willoughby, OH
- From $51,000 a year
- Full-time
- Mid-level
- Office
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
14h
Finance Manager
Crestmont Hyundai Genesis of Brunswick —Brunswick, OH
- $100,000 - $245,000 a year
- Full-time
- Background check
- Dealership
- Pass drug screening
- Health savings account
- Disability insurance
Quick Apply
Part Time Childcare Director
Right At School —Streetsboro, OH
- $19 - $23 an hour
- Part-time
- 18 years or older
- CPR Certification
- Management
- Disability insurance
- Health insurance
Quick Apply
11h
Audio Video Estimator (Construction)
Zenith Systems —Bedford Heights, OH
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Collections Manager
Electronic Merchant Systems —Cleveland, OH
- From $65,000 a year
- Full-time
- Oracle
- Management
- 5 years
- AD&D insurance
- Health insurance
Quick Apply
10d
Personal Trainer and Coach
Crunch Fitness - Fit Fusion —Willoughby, OH
- Up to $45 an hour
- Part-time
- CPR Certification
- Mid-level
- In-person
- Employee discount
- Professional development assistance
Quick Apply

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Relationship Manager

Saint Martin de Porres High School -
Cleveland, OH

Quick Apply

Job Details

Full-time
$45,000 - $55,000 a year

Qualifications

Customer communication
Confidential information handling
Conflict resolution in education
Customer relationship building
Family collaboration in education
Faculty collaboration
Coaching
Employee relationship building
Parent communication
Collaboration with other professionals for student support
Working with students
Customer relationship management
Building employer relationships
Working with families
Customer service problem-solving

Full Job Description

POSITION: Relationship & Student Support Manager

REPORTS TO: Director of CWS Operations, Training & Credentialing

DEPARTMENT: Corporate Work Study

FLSA STATUS: Exempt

SALARY: $45,000 - $55,000

Employment Category: Non-Contract, 12-months per Year

Saint Martin de Porres High School is seeking a dynamic, energetic and self-driven Relationship & Student Support Manager to be part of an innovative urban college-prep and career readiness high school experience.

OUR ORGANIZATION

Saint Martin de Porres High School is part of the Cristo Rey Network of Catholic schools designed exclusively for students of modest means. Our competitive edge is our Corporate Work study program, which allows students to gain real world work experience while receiving a college preparatory education. Eighty percent of our students will be the first in their extended families to go to college. Our rigorous curriculum, which includes students working in a corporate environment, was designed specifically for our school by a committee of prestigious educational leaders. Saint Martin was founded in 2004, we are chartered by the state of Ohio and accredited through the Ohio Catholic Schools Accrediting Association. Our mission of College and Career Readiness is centered around five pillars: Work, Study, Serve, Lead, and Pray.

POSITION SUMMARY

The Relationship & Student Support Manager plays a key role in the success of Corporate Work Study (CWS) by managing a portfolio of client partnerships while supporting students’ professional growth and workplace success.

This position serves as a liaison between clients, students, families, and internal teams to build strong relationships, address challenges proactively, and ensure a positive work-study experience for all stakeholders. The manager also supports student engagement initiatives by providing coaching, intervention, and retraining support to help students successfully return to and thrive in the workplace.

ESSENTIAL DUTIES & RESPONSIBILITIES

Relationship Management & Partner Support

Serve as the primary Relationship Manager for an assigned portfolio of Corporate Work Study partners.
Build and maintain strong relationships with supervisors through consistent communication, responsiveness, and trust.
Provide high-quality customer service and support to workplace supervisors, students, and families.
Address workplace concerns proactively, helping resolve challenges and prevent recurring issues.
Conduct supervisor onboarding for new partners, clearly communicating the mission, expectations, and goals of Corporate Work Study.
Conduct a minimum of two site visits annually for each assigned partner account to monitor student experiences, workplace conditions, and supervisor feedback.
Support partner retention and renewal efforts, including recontracting and identifying opportunities for expanded engagement.
Collaborate with fellow Relationship Managers and the CWS team to support student performance reviews, job placement decisions, workplace coaching efforts, and daily AM/PM operational check-in.

Student Support

Develop and maintain student support resources, including intervention plans, performance improvement plans (PIPs), coaching materials, and retraining resources.
Plan and facilitate workplace retraining programs for students removed from or terminated from job placements, focusing on accountability, skill development, and successful re-entry into the workplace.
Facilitate one-on-one and small-group coaching sessions that help students strengthen employability skills, navigate workplace challenges, and improve workplace performance.
Ensure 100% completion of required Department of Labor training hours for freshman and sophomore students within designated timelines, maintaining accurate documentation and compliance records.
Support the planning and implementation of CWS Lion Pride Institute curriculum, training resources, and student development events.
Coordinate communication and follow-up with students, families, workplace supervisors, and school staff regarding workplace incidents, support plans, retraining expectations, and student progress.

EDUCATIONAL REQUIREMENTS

Bachelor’s degree or two years of relevant work experience is required.

REQUIRED SKILLS/TRAITS

Strong organizational skills with the ability to effectively manage time, priorities, and multiple responsibilities in a fast-paced environment.
Ability to build positive relationships and communicate effectively with students, families, workplace supervisors, community partners, and colleagues.
Strong problem-solving, conflict resolution, and decision-making skills.
Ability to provide coaching, accountability, and support while maintaining professionalism and empathy.
Collaborative team player who works effectively with the Corporate Work Study team, faculty, staff, and school leadership.
Ability to handle confidential and sensitive information with professionalism and discretion.
Strong verbal, written, and interpersonal communication skills.

MISSION & PROFESSIONAL EXPECTATIONS

Understands and completely embraces the Saint Martin de Porres High School mission and the Cristo Rey Network's Ten Standards for Mission Effectiveness; and, the Five Pillars of Saint Martin: Work, Study, Serve, Lead and Pray.
Believe in the power of real-world learning experiences to support student growth, career readiness, and long-term success.
Foster a student-centered environment grounded in coaching, accountability, relationship-building, and active learning.
Support the Catholic mission and values of the school while promoting ethical, respectful, and professional behavior among students and staff.
Demonstrate flexibility, initiative, and a willingness to contribute to the broader success of Corporate Work Study and school community.
Work collaboratively as a positive and supportive member of the Saint Martin team.

Quick Apply

Refine Your Search

client services manager jobs in cleveland, oh

Relationship Manager

Client Security & Services Coordinator

Client Services Account Manager

Enterprise Account Manager - Cleveland

Customer Success Manager

Client Service Center Manager

Sr Human Resource Business Partner (HRBP) (Hybrid)

Facilities Manager

Executive Assistant

Account Manager (Facilities Management) - Cleveland, OH

Staff Learning & Development Manager

Sales Account Manager

Supportive Services Coordinator (LSW)

Specialty Infusion Manager

Community Association Manager(HOA / Condominium )

Finance Manager

Part Time Childcare Director

Audio Video Estimator (Construction)

Collections Manager

Personal Trainer and Coach

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