Top 51 collection agent Jobs in cleveland, oh

Accounts Receivable & Collections Specialist
Roundstone —Cleveland, OH
- $50,000 - $55,000 a year
- Full-time
- Background check
- Oracle
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Accounts Payable - Collections Specialist
Enerco Group Inc. —Cleveland, OH
- $21 - $23 an hour
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
Outside Sales: Capital equipment, air filtration, dust collection
Cardinal Air Design, LLC —North Royalton, OH
- $75,000 - $175,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Travel reimbursement
- Profit sharing
Quick Apply
Private Pay Collections
LionStone Healthcare —Mayfield Heights, OH
- $60,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Loan repayment program
- Health insurance
Quick Apply
3d
Blood Collection Staff – Customer Service
American Red Cross —Cleveland, OH
- From $17.83 an hour
- Weekends as needed
- Clean driving record
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
Education Art Collection Assistant (part time)
The Cleveland Museum of Art —Cleveland, OH
- $17 an hour
- Part-time
- Background check
- Clean driving record
- Microsoft Excel
- Free parking
Quick Apply
1d
Housekeeper - Hotel Cleveland Autograph Collection
Coury Hospitality —Cleveland, OH
- $16.50 an hour
- Extended hours
- English
- Hotel
- Ability to lift 50 pounds
Quick Apply
Client Special Arrangements Analyst - Legal Billing/Collections
Ice Miller LLP —Cleveland, OH
- $70,000 - $100,000 a year
- Full-time
- Writing skills
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
14d
Credit & Collections Associate
Steris —Mentor, OH
- $44,412.50 - $57,475.00 a year
- Full-time
- Oracle
- Mid-level
- Finance
- Paid holidays
- Disability insurance
11d
Collections Manager
Cyber Investigation —Cleveland, OH
- $55,000 a year
- Contract
- Mid-level
- 3 years
- In-person
Quick Apply
Collection Systems Technician
AECOM —Cleveland, OH
- $25 - $38 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan
PBX Operator - Hotel Cleveland Autograph Collection
Coury Hospitality —Cleveland, OH
- $15 - $16 an hour
- Full-time
- Computer literacy
- Writing skills
- English
Quick Apply
Reservations Supervisor - Hotel Cleveland Autograph Collection
Coury Hospitality —Cleveland, OH
- $20 - $22 an hour
- Full-time
- Mid-level
- Hotel
Quick Apply
Senior Process Analyst - Billing & Collections
Benesch Law —Cleveland, OH
- $91,000 - $112,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Finance
- Work from home
Quick Apply
13d
Banquets Set Up - Hotel Cleveland Autograph Collection
Coury Hospitality —Cleveland, OH
- $16 - $17 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Front Desk Supervisor - Hotel Cleveland Autograph Collection
Coury Hospitality —Cleveland, OH
- Full-time
- Computer literacy
- Writing skills
- English
Quick Apply
Curator, Collections & Lifelong Learning
Cleveland Museum of Natural History —Cleveland, OH
- $100,000 - $110,000 a year
- Full-time
- 5 years
- Doctor of Philosophy
- Mentoring
Quick Apply
Marketing Manager - Hotel Cleveland, Autograph Collection
Coury Hospitality —Cleveland, OH
- Full-time
- Research
- Mid-level
- Hotel
Quick Apply
Restaurant Server (AM) - Hotel Cleveland Autograph Collection
Coury Hospitality —Cleveland, OH
- $5.50 an hour
- Full-time
- Bar
- Writing skills
- Hotel
Quick Apply
Server Assistant - Hotel Cleveland, Autograph Collection
Coury Hospitality —Cleveland, OH
- $15 - $16 an hour
- Full-time
- Ability to walk for extended periods
- Hotel
- Computer skills
Quick Apply

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collection agent jobs near cleveland, oh

Accounts Receivable & Collections Specialist

Roundstone -
Cleveland, OH

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year

Benefits

Health savings account
Disability insurance
Health insurance
On-site gym
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Referral program

Qualifications

Vendor relationship building
Accounts receivable
Customer communication
Loan collections
Debt collection
Collection effectiveness report
Aged receivables report
Attention to detail
Insurance claim issue resolution
Month-end close

Full Job Description

The Accounts Receivable & Collections Specialist is a highly customer-facing role responsible for managing business-to-business collections and outbound communication related to Aggregate Accommodation balances, Claim Funding Requests, and Collateral Reconciliation. This individual partners directly with employer groups and customers to collect outstanding balances, resolve billing questions, negotiate payment timing when appropriate, and maintain positive working relationships while ensuring timely payment and account accuracy. Working closely with the AP/AR Manager and internal teams, this role plays a critical part in supporting cash flow, reducing aging receivables, and driving efficient accounts receivable operations.

Key Responsibilities:

Conduct outbound calls and communications with groups to collect on outstanding balances, Claim Funding Requests, and Collateral Reconciliation items.
Build and maintain strong customer relationships while professionally addressing payment inquiries, discrepancies, and concerns.
Monitor assigned accounts and proactively follow up on outstanding balances to ensure timely resolution.
Collaborate with internal teams to investigate and resolve billing issues, funding discrepancies, and reconciliation differences.
Accurately document customer interactions, payment commitments, and account updates in internal systems.
Support reconciliation of customer accounts and ensure accuracy of balances and transactions.
Assist in maintaining AR aging reports and escalating delinquent accounts as needed.
Partner with the AP/AR Manager to improve collection strategies and streamline processes.
Ensure compliance with company policies, procedures, and financial controls.
Contribute to month-end close activities by ensuring collection efforts and account updates are completed timely.

Desired Qualifications:

Bachelor’s degree in Accounting, Finance, or related field preferred.
3+ years of combined Accounts Receivable experience
Strong knowledge of GAAP and internal control procedures.
Proficiency in ERP systems (e.g., SAP, Oracle, NetSuite, or similar) and Microsoft Excel.
Excellent analytical, organizational, and communication skills.
Detail-oriented with ability to manage multiple priorities and meet deadlines.

Key Competencies:

Problem-solving and process improvement
Strong communication and collaboration skills
Accuracy and attention to detail
Customer and vendor relationship management

Better Benefits:

We’re leaders in our industry, so naturally, we look out for our employees’ best interests with a robust benefits package. Roundstone employees are eligible for:

Medical, dental and vision benefits
Annual bonus
Dependent care 100% match up to max allowable
Parental leave
PTO beginning on Day 1
Tuition reimbursement
Healthy work/life balance
Hybrid office schedule
401(k) plan with company match
Employee Assistance Program
On-site gym with personal trainer access
Life insurance and short term disability insurance

More About Roundstone

Headquartered in Rocky River, Ohio, Roundstone is proud to be a Northeast Ohio Top Workplace as recognized by The Plain Dealer and cleveland.com, based on anonymous employee feedback. We foster a supportive, values-driven culture where employees feel engaged, valued, and celebrated. Roundstone has also been named an Inc. 5000 award recipient for eight consecutive years, reflecting our continued growth and success.

Our Core Values

Live well: Be healthier and bring positive energy to all you do.
Work smarter: Get things done, better.
Own it: Accountability is your middle name. Be on time, do what you say, and finish what you start.
Be intellectually curious: Always be learning. See opportunity everywhere and have a drive to know.

Culture and fit are integral to success and in an effort to achieve a better match both from a candidate's perspective and our organization, please take a minute, click on the link and take the really brief survey:

https://go.cultureindex.com/p/NXIW9FRmRnnuzh

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Roundstone Insurance we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
On-site gym
Opportunities for advancement
Paid time off
Parental leave
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

collection agent jobs in cleveland, oh

Accounts Receivable & Collections Specialist

Accounts Payable - Collections Specialist

Outside Sales: Capital equipment, air filtration, dust collection

Private Pay Collections

Blood Collection Staff – Customer Service

Education Art Collection Assistant (part time)

Housekeeper - Hotel Cleveland Autograph Collection

Client Special Arrangements Analyst - Legal Billing/Collections

Credit & Collections Associate

Collections Manager

Collection Systems Technician

PBX Operator - Hotel Cleveland Autograph Collection

Reservations Supervisor - Hotel Cleveland Autograph Collection

Senior Process Analyst - Billing & Collections

Banquets Set Up - Hotel Cleveland Autograph Collection

Front Desk Supervisor - Hotel Cleveland Autograph Collection

Curator, Collections & Lifelong Learning

Marketing Manager - Hotel Cleveland, Autograph Collection

Restaurant Server (AM) - Hotel Cleveland Autograph Collection

Server Assistant - Hotel Cleveland, Autograph Collection

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