Top 60 Customer care coordinator Jobs in Cleveland, Oh

Dental-Patient Care Coordinator
TK Dental-Thomas S Kelly, DDS & Thomas R Kimberly, DDS, Inc. —Beachwood, OH
- $24 - $28 an hour
- Full-time
- Dental office
- High school diploma or GED
- In-person
- Profit sharing
- Continuing education credits
Quick Apply
Admissions Coordinator
Kirtland Woods —Willoughby, OH
- Full-time
- Basic math
- Mid-level
- Continuous improvement
- Health insurance
- Life insurance
Quick Apply
Admissions Coordinator
Seven Hills —Seven Hills, OH
- $26 - $28 an hour
- Full-time
- Skilled nursing facility
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Care Connections Scheduling Coordinator II
University Hospitals —Shaker Heights, OH
- $16.40 - $25.66 an hour
- Mid-level
- High school diploma or GED
- 1 year
3d
Discharge Coordinator
Medical Service Company —Cleveland, OH
- $20.00 - $25.05 an hour
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Organizational skills
- Health savings account
- AD&D insurance
Quick Apply
3d
Central Intake Coordinator
Saber Community Support and Development Office —Cleveland, OH
- $60,000 - $70,000 a year
- Full-time
- Computer literacy
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Patient Care Coordinator
Platinum Home Health Services —Cleveland, OH
- $17 - $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Health Unit Coordinator
Cleveland Clinic —Warrensville Heights, OH
- $20.75 an hour
- PRN
- Computer literacy
- Inpatient
- High school diploma or GED
- Health insurance
- Dental insurance
Facility Customer Service Coordinator
Sherwin-Williams —Garfield Heights, OH
- $17.82 - $23.11 an hour
- Online Application
- 18 years or older
- English
- Forklift
6d
Day Intake Coordinator
Ethan Crossing of Cleveland —Euclid, OH
- $15 - $20 an hour
- Rotating weekends
- Psychiatry
- High school diploma or GED
- 21 years or older
- Paid holidays
- Disability insurance
Quick Apply
Coordinator Transportation- Capacity Command Center
METROHEALTH MEDICAL CENTER —Cleveland, OH
- Full-time
- Hospital
- Mid-level
- Accounting
Health Unit Coordinator - ICU
Cleveland Clinic —Mayfield Heights, OH
- $18.25 - $24.95 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Inpatient
- Health insurance
- Dental insurance
11d
Health Unit Coordinator - Bone Marrow Transplant
Cleveland Clinic —Cleveland, OH
- $18.25 - $24.95 an hour
- Full-time
- Hospital
- Computer literacy
- Inpatient
- Health insurance
- Dental insurance
4h
Admissions Coordinator
Aventura at Walton Hills —Walton Hills, OH
- Full-time
- Skilled nursing facility
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Admissions Coordinator
The Heights Rehabilitation and Healthcare Center —Broadview Heights, OH
- Full-time
- Skilled nursing facility
- Marketing
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
12d
Admissions
Legacy Health Services —Parma, OH
- Full-time
- 1 year
- Marketing
- Entry level
Quick Apply
Patient Care Coordinator
Specialty1 Partners —Mentor, OH
- $18 - $25 an hour
- Dental office
- OSHA
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Coordinator Surgery Special Unit - HVTI
Cleveland Clinic —Cleveland, OH
- $16.47 - $23.61 an hour
- Full-time
- Microsoft Excel
- Surgery
- Customer service
- Health insurance
- Dental insurance
13d
Surgery/Special Unit Coordinator
Cleveland Clinic —Cleveland, OH
- $16.47 - $23.61 an hour
- Full-time
- Microsoft Excel
- Surgery
- Hospital
- Health insurance
- Dental insurance
Coordinator Surgery/Special Unit - Heart, Vascular & Thoracic Institute (HVTI)
Cleveland Clinic —Cleveland, OH
- $16.47 - $23.61 an hour
- Full-time
- Microsoft Excel
- Surgery
- Hospital
- Health insurance
- Dental insurance
3d

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Dental-Patient Care Coordinator

TK Dental-Thomas S Kelly, DDS & Thomas R Kimberly, DDS, Inc.
Beachwood, OH

Quick Apply

Job Details

Full-time
$24 - $28 an hour

Benefits

Profit sharing
Continuing education credits
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Cash balance pension plan
Pension plan
Uniform allowance
Vision insurance
Employee discount
Paid orientation
Professional development assistance
Opportunities for advancement
Retirement plan
Paid sick time

Qualifications

Teamwork
General dentistry
Dental receptionist
High school diploma or GED
Dental terminology
Eaglesoft
Friendly demeanor
Dental treatment planning
Communication skills

Full Job Description

At TK Dental, we believe exceptional dentistry starts with exceptional people. We are a close-knit, patient-focused dental practice dedicated to providing a true "white glove" experience for every patient who walks through our doors.

Our mission is simple:

Caring, Quality and Professionalism...with a Smile, for Your Smile.

We are seeking a compassionate, organized, and service-oriented Patient Care Coordinator to join our team. If you genuinely enjoy helping people and understand the importance of creating an outstanding patient experience, we would love to meet you.

What You'll Do

As our Patient Care Coordinator, you will play a key role in ensuring our patients receive exceptional service from their first phone call through completion of treatment.

Responsibilities include:

Managing and optimizing the daily appointment schedule
Scheduling new and existing patients
Coordinating treatment plans and appointments
Insurance verification and benefit coordination
Collecting and processing patient payments
Maintaining recall and continuing care systems
Providing outstanding patient communication by phone, text, email, and in person
Supporting front office operations and reception duties
Working collaboratively with our clinical team to ensure a seamless patient experience
Learning and implementing office systems, policies, and procedures
Assisting with shared office maintenance and team responsibilities
Contributing to a positive, supportive workplace culture

Qualifications Required

Prior dental office experience
Excellent customer service and communication skills
Strong organizational and multitasking abilities
Professional appearance and demeanor
Positive attitude and team-first mindset
Ability to work independently and take initiative

Preferred

Experience with Eaglesoft practice management software
Dental insurance knowledge
Experience coordinating treatment and scheduling

Previous Eaglesoft experience is preferred but not required. We are happy to train the right candidate.

Who We Are Looking For

The ideal candidate:

Truly enjoys caring for people
Portrays kindness, hospitality and excellence in personalized service
Treats patients as the family and long-time friends they become with our practice
Takes pride in attention to detail
Communicates thoughtfully, professionally, kindly and confidently
Has a desire to grow with our practice long-term
Values teamwork, accountability, and positivity every day

We can teach systems and processes. We are looking for someone with the right heart, demeanor, kindness and commitment to patient care and exceptional experience.

The position details:

Typical office hours include:

Monday: As needed
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 1:00 PM
Saturday (generally two per month): 7:30 AM – 1:00 PM

Additional notes:

Approximately 33-40 hours per week
Start time is at least 15 minutes before the first scheduled patient; end times may vary based on patient care needs and completion of daily responsibilities
Approximately one-hour lunch break on full days

Benefits:

Paid holidays

New Year's Day
Independence Day
Thanksgiving Day
Christmas Day

Vacation

Two weeks of paid vacation annually

Wellness Time

One week of wellness/sick time annually

Health Insurance

Individual as needed

Dental Benefits

Complimentary dental care for you and your immediate family
Employee pricing on select dental products

Continuing Education

Office-sponsored continuing education opportunities
Paid CE time for approved courses
Licensure and certification expenses required for employment covered by the practice
We believe in learning together as a team and attend CE meetings annually

Retirement Benefits

401(k) and profit-sharing opportunities available based on eligibility requirements

Additional Perks

Birthday bonus
Performance-based bonuses
Supportive and collaborative team environment
Growth and advancement opportunities
Modern technology and systems

Why TK Dental?

We are not a corporate dental office.

We are a family-oriented practice that values relationships, teamwork, and providing excellent patient centered care for every patient every day. Our team works hard, supports one another, and genuinely enjoys working together each day to help our family of patients. Dr. Kelly and Dr. Kimberly are kind, ethical and excellent dentists who are active leaders in the profession locally and at the state and national levels of the American Dental Association. They embody our mission of care and kindness every day.

If you're looking for more than just a job—and want to be part of a team committed to excellence in patient care—we would love to hear from you.

Apply today and help us continue delivering the exceptional personalized care our patients have come to expect for decades.

Pay: $24.00 - $28.00 per hour

Benefits:

401(k)
Cash balance pension plan
Continuing education credits
Dental insurance
Employee discount
Health insurance
Opportunities for advancement
Paid orientation
Paid sick time
Paid time off
Professional development assistance
Retirement plan
Uniform allowance
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Dental receptionist: 1 year (Required)
Eaglesoft: 1 year (Preferred)
Dental terminology: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in cleveland, oh

Dental-Patient Care Coordinator

Admissions Coordinator

Admissions Coordinator

Care Connections Scheduling Coordinator II

Discharge Coordinator

Central Intake Coordinator

Patient Care Coordinator

Health Unit Coordinator

Facility Customer Service Coordinator

Day Intake Coordinator

Coordinator Transportation- Capacity Command Center

Health Unit Coordinator - ICU

Health Unit Coordinator - Bone Marrow Transplant

Admissions Coordinator

Admissions Coordinator

Admissions

Patient Care Coordinator

Coordinator Surgery Special Unit - HVTI

Surgery/Special Unit Coordinator

Coordinator Surgery/Special Unit - Heart, Vascular & Thoracic Institute (HVTI)

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