Top 3360 Customer experience manager Jobs in Cleveland, Oh

District Manager - Cleveland Clinic
Aramark —Cleveland, OH
- $140,000 - $150,000 a year
- Sanitation
- Master's degree
- Bachelor's degree
- Disability insurance
- Health insurance
Resort Manager
Inn the Doghouse —Lakewood, OH
- $40,000 - $50,000 a year
- 12 hour shift
- Background check
- Management
- Inventory management
- Paid training
- Disability insurance
Full-Time Assistant Store Manager (New Store)
Aldi —University Heights, OH
- $25.50 - $26.50 an hour
- Full-time
- 18 years or older
- Merchandising
- Pass drug screening
- Paid parental leave
- AD&D insurance
8d
Customer Experience Supervisor
Integrated Specialty Coverages, LLC —Cleveland, OH
- $26.93 - $33.66 an hour
- Remote
- No high school diploma
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
Quick Apply
Construction Electrical Project Manager/Estimator
Zenith Systems —Bedford Heights, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Health savings account
- Health insurance
Quick Apply
Product Manager
Zircoa Inc. —Solon, OH
- $95,000 - $105,000 a year
- Full-time
- Sales
- Bachelor of Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Territory Manager - Eastern OH
Euro Auctions —Cleveland, OH
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Business development
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Lead Millwork Custom Craftsman
Reserve Millwork —Bedford, OH
- $26 - $32 an hour
- Full-time
- Carpentry
- In-person
- Senior level
- Profit sharing
- Health savings account
Quick Apply
Service Manager
Conrad’s Tire Express And Total Car Care —Lakewood, OH
- $45,000 - $70,000 a year
- Weekends as needed
- Microsoft Outlook
- 5 years
- Driver's License
Quick Apply
8d
Content Manager
IndiMade Brands, LLC —Independence, OH
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
11d
Roof Lead
IGS Energy —Solon, OH
- $55,500 - $88,800 a year
- Full-time
- Construction site
- Sales
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Construction Assistant Project Manager/Estimator
Zenith Systems —Bedford Hts, OH
- Full-time
- Background check
- Construction site
- Customer service
- Health savings account
- Health insurance
Quick Apply
Automotive Finance Manager
Montrose Westside Auto Campus —Cleveland, OH
- $80,000 - $200,000 a year
- Full-time
- Management
- Dealership
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Full-Time Assistant Store Manager
Aldi —Lyndhurst, OH
- $25.50 - $26.50 an hour
- Full-time
- 18 years or older
- Merchandising
- Pass drug screening
- Paid parental leave
- AD&D insurance
Lead Residential Painter – Year-Round Work + Bonuses + Growth
Best Buy Painting —Euclid, OH
- $50,000 - $70,000 a year
- Overtime
- Hybrid work
- Construction site
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Lead Nuclear Sales Manager
Crane Nuclear —Twinsburg, OH
- Full-time
- 5 years
- Bachelor's degree
- Product management
- Health insurance
- Dental insurance
Quick Apply
11d
Lead Toddler Teacher
Leah's CLC —Cleveland, OH
- $15.00 - $17.50 an hour
- 8 hour shift
- Classroom
- CPR Certification
- Computer literacy
- Tuition reimbursement
- Paid time off
Quick Apply
Landscape Field Supervisor
Hemlock Landscapes, Inc. —Chagrin Falls, OH
- $60,000 - $80,000 a year
- Full-time
- Spanish
- Construction site
- English
- Health insurance
- Dental insurance
Quick Apply
1d
Construction Project Manager
Home Genius Exteriors West —Elyria, OH
- $50,000 - $60,000 a year
- Full-time
- Construction site
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Landscape Field Supervisor
Suncrest Gardens —Chagrin Falls, OH
- $60,000 - $80,000 a year
- Full-time
- Spanish
- Construction site
- English
- Health insurance
- Dental insurance
Quick Apply
1d

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customer experience manager jobs near cleveland, oh

District Manager - Cleveland Clinic

Aramark -
Cleveland, OH

Apply Now

Job Details

$140,000 - $150,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance

Qualifications

Contract documentation review
Contract management
Contract review
Team leadership
Talent management
Contract interpretation
Income statement preparation
Talent acquisition
Change management
Team development
Hiring
Recruitment and selection
Bachelor's degree
Hospitality industry experience
Mentoring
Leading team collaboration initiatives
Profit and loss analysis
Cross-functional communication

Full Job Description

Job Description

The District Manager is responsible for providing the overall vision, planning, direction, and control to assigned units for a geographic district normally generating $12-30M+ in revenue. This key leadership role is accountable for the execution of our General Management program, with a focus on growth, cost, and productivity, leading people, and delivering financial commitments.

Whether focused on multiple sites for a single client or multiple clients, the key success measures of a District Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty, and Employee Engagement.

In this role, frequent travel to client sites throughout the district is expected.

Job Responsibilities

The successful candidate demonstrates capability across the following dimensions:

Leadership - Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers. Coach & mentor employees by crafting a shared understanding about how and what needs to be achieved. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the organization. Plan and lead team management meetings. Ensure safety and sanitation standards in all operations.
Client Relationship - Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities. Facilitate and support new business and retention activities. Ensure team completes customer satisfaction surveys in all locations.
Financial Performance - Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
Productivity - Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives. Ensure value through efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark?s operating standards and processes (Operational Excellence) with particular focus on efficiency standards. Understand end to end supply chain and procurement process and systems; ensure only authorized suppliers are used.
Compliance - Ensure unit managers maintain a safe and healthy environment for clients, customers and employees. Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery or food and beverage industries.
Demonstrated leadership skills with a broad knowledge of management practices, business judgement and client/consumer interaction.
Confirmed ability to hire, assess, develop and grow hard-working talent.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership.
Proven success in a repeatable business model, including leading through change and turnaround initiatives.
Bachelor?s degree is generally required to be successful; advanced degree in business or related field is preferred.

Compensation Data

COMPENSATION: The Salaried rate for this position is $140,000.00 to $150,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Apply Now

Refine Your Search

customer experience manager jobs in cleveland, oh

District Manager - Cleveland Clinic

Resort Manager

Full-Time Assistant Store Manager (New Store)

Customer Experience Supervisor

Construction Electrical Project Manager/Estimator

Product Manager

Territory Manager - Eastern OH

Lead Millwork Custom Craftsman

Service Manager

Content Manager

Roof Lead

Construction Assistant Project Manager/Estimator

Automotive Finance Manager

Full-Time Assistant Store Manager

Lead Residential Painter – Year-Round Work + Bonuses + Growth

Lead Nuclear Sales Manager

Lead Toddler Teacher

Landscape Field Supervisor

Construction Project Manager

Landscape Field Supervisor

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