Top 4845 Customer program manager Jobs in Cleveland, Oh

EDI Program Manager
Cuyahoga County Board of Health —Parma, OH
- From $57,811 a year
- Online Application
- Bilingual
- Customer service
- Computer literacy
- Free parking
- Paid holidays
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Process Coordinator (Order Entry Administrator)
Euclid Heat Treating —Euclid, OH
- $50,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- Research
- Windows
- Paid holidays
- Health insurance
Seasonal Customer Service Representative (HelpLine) - Remote
Oxford Government Consu —Euclid, OH
- $17.75 an hour
- Overtime
- Remote
- Computer literacy
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
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Administrative Assistant
Cleveland Diagnostics Inc. —Cleveland, OH
- $25 - $29 an hour
- Monday to Friday
- Microsoft Excel
- Writing skills
- Office
- Paid holidays
- Disability insurance
Program Manager, Al Lopez Academic Alliance
Cuyahoga Community College —Cleveland, OH
- $63,000 - $73,000 a year
- Weekends as needed
- Background check
- Spanish
- 5 years
Program Manager, Advanced Manufacturing
Cuyahoga Community College —Cleveland, OH
- $65,000 - $75,000 a year
- Online Application
- Background check
- Customer service
- 5 years
Dispensary Agent (Part Time)
Terrasana —Garfield Heights, OH
- $17 an hour
- Full-time
- Microsoft Excel
- Merchandising
- Sanitation
- Employee assistance program
Quick Apply
Customer Service Manager
CLEVELAND RANGE LLC —Mayfield, OH
- $80,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Wellness program
- Paid holidays
Quick Apply
Customer Program Manager
TRG —Westlake, OH
- Background check
- Writing skills
- Mid-level
Quick Apply
US Program Associate
GiveDirectly —Cleveland, OH
- $77,147 a year
- Email
- Spanish
- English
- Driver's License
- Health insurance
- Opportunities for advancement
Retail Store Manager #27
Shoppers World LTD Inc —Cleveland, OH
- Full-time
- Merchandising
- Mid-level
- Organizational skills
NSI P2 Welding Engineer
Northern Stamping Inc —Valley View, OH
- $85,000 - $95,000 a year
- Full-time
- Management
- Forklift
- Bachelor's degree
- On-the-job training
Business Development Manager - Commercial HVAC & Plumbing Sales (Cleveland, Akron, Canton, Ohio)
Enervise —Cleveland, OH
- $60,000 - $90,000 a year
- Full-time
- Background check
- Customer service
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Strategic Account Manager
Roundstone —Cleveland, OH
- $73,000 - $78,000 a year
- 5 years
- Bachelor's degree
- Travel
- Disability insurance
- Health insurance
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13d
Cabinet Maker / Woodworker
Reserve Millwork —Bedford, OH
- $22 - $29 an hour
- Overtime
- Carpentry
- Background check
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
Maintenance Technician II-3rd Shift
Andersen Windows & Doors —Aurora, OH
- $28 - $34 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Lead Millwork Custom Craftsman
Reserve Millwork —Bedford, OH
- $26 - $32 an hour
- Full-time
- Carpentry
- In-person
- Senior level
- Profit sharing
- Health savings account
Quick Apply
Experienced Residential HVAC Service Technician
Mitchell's Heating & Air Conditioning —Avon, OH
- $24 - $40 an hour
- Full-time
- Mid-level
- Residential
- HVAC
- Paid training
- Paid holidays
Quick Apply
Field Technician – Fall Protection Systems
Diversified Fall Protection —Cleveland, OH
- $28 - $32 an hour
- Weekends as needed
- Background check
- Heavy lifting
- Construction site
- Disability insurance
- Health insurance
Quick Apply
6d
District Manager - Cleveland Clinic
Aramark —Cleveland, OH
- $140,000 - $150,000 a year
- Sanitation
- Master's degree
- Bachelor's degree
- Disability insurance
- Health insurance

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EDI Program Manager

Cuyahoga County Board of Health -
Parma, OH

Quick Apply

Job Details

Full-time
From $57,811 a year

Benefits

Free parking
Paid holidays
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Life insurance

Qualifications

Vendor relationship building
Customer service
Spreadsheets
Driver's License
Math
Leadership equity initiatives
Budget account management (social services)
Conducting training sessions
Productivity software
Healthcare industry grant writing
Faxing
Technical Proficiency
Managing social services program budgets
Database software proficiency

Full Job Description

POSITION AVAILABLE

Position: EDI Program Manager
Reports to: EDI Director
Position to be filled: August 10, 2026
Position Type: Full-time, Bargaining
Starting Salary: $57,811 annually
Hours: Mon. – Fri., 8:30 a.m. to 4:30 p.m.

Vaccine Policy: All new hires will need to meet vaccination requirements or request an exemption and submit a TB Baseline as outlined in the CCBH Vaccination Policy.

Minimum Requirements:

Bachelor's degree in public health, public health administration, diversity/equity/inclusion, or related field.
Minimum of three years of diversity/equity/inclusion experience including grant administration or other related experience. OR seven years of experience (with a HS Diploma/GED), OR five years of experience (with an Associate’s degree) OR one year of experience (with a Master’s degree).
Minimum of one year conducting or leading outreach and community engagement efforts to community organizations and residents.
Strong background conducting or leading equity, diversity, and inclusion work, preferably in the public health arena.
Demonstrated knowledge of grant research & writing, and RFP processes.
Valid driver’s license and insurance at time of appointment
Ability to efficiently multi-task on a daily basis.
Strong relationship management and training development skills.
Strong customer service, verbal and written communication skills, and effective presentation skills. Good interpersonal relationship skills including cultural sensitivity and competence.
Proficiency with use of PC hardware & basic software (i.e., Microsoft office), email, and office equipment (i.e., copier, fax, scanner, telephone, etc.). Strong proficiency with Microsoft Excel.
Proficiency with use of databases and for data querying and reporting.
Ability to use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Mathematical aptitude necessary to assist with the development of program budgets and monitor expenditures.
Ability to preserve confidentiality of program records.

Responsibilities:

Conducts EDI training needs assessments and leads the development and facilitation of regular training sessions for the EDI program. Conducts post-training evaluations.
Researches, develops, and implements new and existing EDI programs at CCBH.
Seeks grant funding opportunities, prepares grant proposals and writes grant applications.
Leads the development of grant proposal contents and leads the process of gathering required supporting materials (i.e., letters of support, etc.).
Partners with the EDI Director to develop and monitor the EDI program and/or subgrantee budgets. Provides guidance to subgrantees on purchasing decisions and ideas for effectively utilizing the assigned program materials and supplies budget. Solicits and obtains Director approval for subgrantee expenditures & changes in funding allocation.
Monitors and provides support to subgrantees regarding program/curriculum implementation and achievement of program goals. Partners with external stakeholders to assist with program implementation.
Leads the development, implementation, and management of the Student Training Program and the Racism Incident Command System.
Develops and manages the CCBH vendor diversity and community engagement/outreach initiatives.
Manages and trains the Community Health Workers.
Manages the acquisition of EDI program materials & supplies and delivery of high-quality EDI services to program participants. Provides programmatic technical assistance to subgrantees as necessary.
Develops and maintains EDI’s presence on agency website and social media platforms.
Establishes and manages internal and external relationships and leverages relationships to maximize EDI program and training effectiveness.
Convenes and attends meetings of the EDI Community Advisory Board and EDI Steering Committee.
Monitors the EDI grant budgets and balances to ensure that all program expenditures are approved and aligned with budget parameters.
Participates in local and state-wide meetings to stay abreast of changes in trends and regulations that may impact EDI program(s).
Partners with the Senior Leadership Team to develop and execute EDI and agency strategic plans and provides input regarding potential new programming and/or service improvements. Identifies additional service agencies, potential community collaborations, and addressing EDI issues.
Facilitates regular meetings with subgrantees and other program stakeholders to provide updates and address issues/concerns.
Represents CCBH as a participant at coalition and/or subcommittee meetings. May lead and/or assist with the planning, development, coordination, implementation, and evaluation of multisector partnerships of assigned EDI focused programs.
Develops and extracts EDI data from databases (i.e., Enterprise, etc.) for delivery to internal and external customers. Gathers and organizes documents to satisfy public records requests or other reporting obligations. Monitors quality outcomes through data and report extraction.
Collaborates with internal and external partners on special projects as assigned.
Conducts program evaluation, research, and program audits to ensure subgrantee program compliance. Analyzes site visit outcome data and identifies programmatic issues. Assesses need for capacity building and/or quality improvement.
Participates in quality assurance and improvement activities to foster a culture of quality improvement within EDI.
Participates in public health emergency activities as needed.
Performs other duties as assigned.

Please complete the online application on our website, www.ccbh.net/jobs

All applicants are required to upload a resume and include a cover letter with their application.

Deadline to Apply: OPEN UNTIL FILLED

Bilingual Applicants Welcome

Employees hired for a position that is funded in whole or in part by a designated funding source may be laid off when the funding source is reduced or eliminated.

THIS AGENCY IS AN EQUAL PROVIDER OF SERVICES AND AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER CIVIL RIGHTS ACT 1964

THIS EMPLOYER PARTICIPATES IN E-VERIFY

All employees hired for a position must be legally authorized to work in the United States without requiring sponsorship for employment visa status now or in the future.

Benefits offered at CCBH (for employees working at least 40 hours per pay period/Bi-weekly):

Medical (full time employees responsible for 10% of premium)
Dental (full time employees responsible for 10% of premium)
Vision
Public Employee Retirement System (PERS)
Deferred Compensation
FSA Health and Dependent Care
Tuition Reimbursement
Holidays (14 paid per year)
Vacation Time (13 paid days per year for new service PERS members*)
Sick Time (15 paid days per year*)
Personal Days (up to 3 paid per year)
Agency paid Life Insurance
Additional Voluntary Life Insurance
Voluntary Identity Theft Protection
Voluntary Critical Illness
Voluntary Accident Insurance
Employee Assistance Program
Free Parking Onsite
Remote work from home available up to two days per week with approval after the completion of a minimum of 60 days of employment.
Alternate work schedule or changes in work schedule available after initial training period with approval. Core work hours of 10am to 2pm required of all staff.
Benefit is prorated based on start date

Quick Apply

Refine Your Search

customer program manager jobs in cleveland, oh

EDI Program Manager

Process Coordinator (Order Entry Administrator)

Seasonal Customer Service Representative (HelpLine) - Remote

Administrative Assistant

Program Manager, Al Lopez Academic Alliance

Program Manager, Advanced Manufacturing

Dispensary Agent (Part Time)

Customer Service Manager

Customer Program Manager

US Program Associate

Retail Store Manager #27

NSI P2 Welding Engineer

Business Development Manager - Commercial HVAC & Plumbing Sales (Cleveland, Akron, Canton, Ohio)

Strategic Account Manager

Cabinet Maker / Woodworker

Maintenance Technician II-3rd Shift

Lead Millwork Custom Craftsman

Experienced Residential HVAC Service Technician

Field Technician – Fall Protection Systems

District Manager - Cleveland Clinic

I want to receive the latest job alert for customer program manager in cleveland, oh

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