Top 170 Customer relations representative Jobs in Cleveland, Oh

Strategic Accounts Associate
Irby Utilities —Mentor, OH
- Call employer
- Microsoft Excel
- Merchandising
- Research
- Paid holidays
- Disability insurance
Client Relations Specialist
Tremco CPG Inc. —Beachwood, OH
- $56,000 - $66,000 a year
- Full-time
- High school diploma or GED
- Product management
- 1 year
- Paid holidays
- Health insurance
Concierge, Nursing
Cuyahoga Community College —Cleveland, OH
- $40,814 - $45,000 a year
- Online Application
- Background check
- Microsoft Excel
- Microsoft Outlook
13d
Account Representative - State Farm Agent Team Member
Amy Gaal - State Farm Agent —Independence, OH
- $45,000 - $75,000 a year
- Full-time
- Hybrid work
- Communication skills
- Marketing
- Entry level
- Paid time off
- Work from home
Quick Apply
Account Representative - State Farm Agent Team Member
Debbie George - State Farm Agent —Mentor, OH
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid holidays
- Health insurance
Quick Apply
Junior Systems Administrator
Cuyahoga Community College —Cleveland, OH
- $50,000 - $60,000 a year
- Online Application
- Background check
- Computer science
- Microsoft Excel
Account Representative - State Farm Agent Team Member
STEVEN MCINTOSH - State Farm Agent —Parma, OH
- $55,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- 401(k)
- Paid time off
Quick Apply
Administrative Coordinator, Student Affairs
Cuyahoga Community College —Parma, OH
- $45,000 - $50,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
14d
Account Representative - State Farm Agent Team Member
Mike Fabert - State Farm Agent —Cleveland, OH
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator
Specialty1 Partners —Mentor, OH
- $18 - $25 an hour
- Dental office
- OSHA
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
District Loss Prevention Manager
TJ Maxx —Strongsville, OH
- $95,800 - $122,100 a year
- Full-time
- Mid-level
- Recruiting
- Leadership
- Health savings account
- Paid holidays
Administrative Coordinator, Creative Arts
Cuyahoga Community College —Cleveland, OH
- $45,000 - $50,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
13d
Coordinator, Learning Commons (Eastern / Metro Campus)
Cuyahoga Community College —Highland Hills, OH
- $45,000 - $50,000 a year
- Online Application
- Background check
- Microsoft Excel
- Microsoft Outlook
13d
Account Representative - State Farm Agent Team Member
Steven Saraniti - State Farm Agent —Valley View, OH
- $40,000 - $90,000 a year
- Full-time
- 11+ years
- Office
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Craft Beverage Sales Representative - Lakewood, OH
Cavalier Distributing Company —Cleveland, OH
- Weekends as needed
- Clean driving record
- Merchandising
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Associate Medical Sales Representative
Paragon 28, Inc. —Cleveland, OH
- Weekends as needed
- Inventory control
- Mid-level
- Driver's License
CJFS Eligibility Contact Center Research and Strategy VISTA
AmeriCorps —Cleveland, OH
- Full-time
- Writing skills
- Public speaking
- English
Customer Service Representative
Best Greening Services —Cleveland, OH
- $16 - $20 an hour
- Full-time
- Microsoft Excel
- Office
- High school diploma or GED
Quick Apply
14d
Customer Service Representative
McGean-Rohco, Inc. —Cleveland, OH
- ERP systems
- High school diploma or GED
- Communication skills
Quick Apply
Program Manager, Early Childhood Education
Cuyahoga Community College —Parma, OH
- $65,000 - $75,000 a year
- Weekends as needed
- Background check
- Customer service
- Pass drug screening
13d

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Strategic Accounts Associate

Irby Utilities -
Mentor, OH

Apply Now

Job Details

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Research
Productivity software

Full Job Description

Strategic Accounts Associate

Req ID: 49635

Date: Aug 25, 2026

Location: Mentor, OH, US, 44060

Brand: Irby Utility

Your next career opportunity

As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.

Job Summary

Strategic Accounts Associates support selling efforts to key customers by performing the following duties.

Essential Duties & Responsibilities

Provide support with customer service order entry functions for orders received via the Internet as well as other sources.
Assist in sales support tasks, including client research, meeting preparations and reports.
Communicate directly with customers and understand client goals and project requirements.
Provide support in responding to customer RFQ’s (Request for Quote) by communicating Irby capabilities as they relate to customer requirements and determining competitive price levels.
Support the overall Strategic Accounts selling effort from a corporate perspective.
Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel.
Handle difficulties with customers, vendors and coworkers with diplomacy and seeks assistance when needed.
Acquire, use and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
Determine the make, type and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.
Identify and utilize appropriate company and/or customer pricing systems.
Communicate with customers via phone or in person to receive orders for products, or handles orders received via the Internet or EDI.
Describe or demonstrate product, using samples or catalog, and emphasize saleable features.
Solicit sale of new or additional products.
Provide support in preparing lists of prospective customers via telephone, fax, e-mail, etc. to solicit orders.
Provide support with oral and written quotations or estimates of prices, terms, and delivery for standard, complex or non-standard merchandise.
Perform other special projects or duties as assigned.

Minimum Qualifications

Proficient in Microsoft Office Suite, such as Excel, Word, Teams & Powerpoint
Effective verbal and wirtten communication skills
Ability to prioritize and manage time effectively
Ability to collaborate with others and work effectively in a team environment
Strong interpersonal skills and professional demeanor
Strong problem-solving skills to address customer concerns

Preferred Qualifications

Associate's degree (B. A.) or equivalent from two-year college or technical school; and two to four years related experience and/or training; or equivalent combination of education and experience

Why work for Irby?

Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.

Our Competitive Benefits?

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Time Off, Paid Company Holidays, Floating Holiday, On Demand Pay, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, and Life Insurance.

About Irby

Irby is a leading fulfillment and solutions provider for utility and utility contracting marketplaces. Pairing nearly 100 years of utility experience with the industry’s top technologies and manufacturers, Irby is poised to provide innovative products and customized services to serve its nationwide client base best. Irby offers a complete portfolio to each of its core business segments: distribution, transmission, substation, generation, renewable energy, EPC, fiber/broadband communications, and gas. Visit irby.com for more.

Stay up to date with Irby, follow us on Facebook and LinkedIn.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [email protected].

To learn more, CLICK HERE: https://www.eeoc.gov/equal-employment-opportunity-laws

Recruiter Name:

Nearest Major Market: Cleveland
Nearest Secondary Market: Akron

Apply Now

Refine Your Search

customer relations representative jobs in cleveland, oh

Strategic Accounts Associate

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Customer Service Representative

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