Top 88 Front desk manager Jobs in Cleveland, Oh

Rooms Director
Kimpton Hotels & Restaurants —Cleveland, OH
- $75,000 - $80,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk - Manager
Pyramid Global Hospitality —Cleveland, OH
- $45,000 - $55,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
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5d
Guest Experience Coordinator
Marriott International, Inc —Cleveland, OH
- $24.92 an hour
- Full-time
- Mid-level
- Business Administration
- Business
Assistant Front Office Manager
Westin Cleveland —Cleveland, OH
- $24.50 - $25.50 an hour
- Full-time
- Military
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
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1d
Front Desk Supervisor
Westin Cleveland —Cleveland, OH
- $21 an hour
- Full-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
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1d
Front Office Supervisor
Cleveland's Fidelity Hotel —Cleveland, OH
- $21 an hour
- Computer literacy
- Mid-level
- Hotel
- Paid holidays
- Health insurance
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Asst General Manager
Hyatt Place Legacy Village —Lyndhurst, OH
- $72,000 a year
- Weekends as needed
- Sales
- Mid-level
- Hotel
- Disability insurance
- Health insurance
Quick Apply
7d
Member Service Representative
Crunch Fitness - Fit Fusion —Brunswick, OH
- $10 - $15 an hour
- Part-time
- CPR Certification
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Administrative Manager
Friendship Circle of Cleveland —Pepper Pike, OH
- $60,000 - $68,000 a year
- Full-time
- Background check
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Front Desk - Guest Services Supervisor
Pyramid Global Hospitality —Cleveland, OH
- $16.50 - $18.50 an hour
- Full-time
- Inventory management
- Computer literacy
- High school diploma or GED
Quick Apply
5d
Hotel Operations Manager
Courtyard Cleveland Independence —Independence, OH
- $24 - $28 an hour
- Weekends as needed
- Mid-level
- Hotel
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
4d
Front Desk Agent - Hotel Cleveland, Autograph Collection
Coury Hospitality —Cleveland, OH
- Full-time
- Sales
- Writing skills
- English
Quick Apply
Hotel Front Desk Manager
Holiday Inn Independence | Janus Hotels & Resorts —Independence, OH
- $45,000 - $50,000 a year
- Full-time
- Mid-level
- Hotel
- Organizational skills
- On-the-job training
Quick Apply
Front Desk - Medical Office, full benefits, no weekends!
Corrective Eye Center —Willoughby Hills, OH
- Overtime
- Microsoft Outlook
- High school diploma or GED
- Travel
- Paid parental leave
- Paid holidays
Quick Apply
2nd Shift Front Desk Supervisor
Embassy Suites Cleveland Rockside —Independence, OH
- $17 - $19 an hour
- Full-time
- Mid-level
- Hotel
- Ability to stand for extended periods
- Paid holidays
- Health insurance
Quick Apply
Dental Office Manager - Patient Coordinator
Ridge Road Family Dentistry —Parma, OH
- $32 - $38 an hour
- Full-time
- Dental office
- Mid-level
- Presentation skills
- 401(k)
- Paid time off
Quick Apply
Administrative Assistant
HD Growth Partners —Beachwood, OH
- $23.83 - $28.69 an hour
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Lead Hospitality Supervisor - Rocket Mortgage Arena - Catering
Aramark —Cleveland, OH
- $23.90 an hour
- Inventory management
- English
- Mid-level
- Disability insurance
- Health insurance
11d
Patient Service/Front Desk Coordinator
MyEyeDr. —Parma, OH
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
Assist General Manager - Spring Hill Suites
SpringHill Suites by Marriott Cleveland Solon —Solon, OH
- $54,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Driver's License
- Paid holidays
- Health insurance
Quick Apply

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Rooms Director

Kimpton Hotels & Restaurants -
Cleveland, OH

Quick Apply

Job Details

$75,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Hotel housekeeping management
Proactive hotel and accommodations guest assistance
Night audit
Hotel quality control
Hotel operational efficiency
Shift management
Managing hospitality teams
Mid-level
3 years
Disciplinary action management
Bachelor's degree
Customer service through social media
Mentoring
Front desk
Guest services software
Hotel staff training
Productivity software
Office management
OPERA

Full Job Description

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

As the Director of Rooms you'll be responsible for providing quality guest service within the guidelines specified by hotel management. You'll lead all Front Office and Housekeeping operations (Housekeeping, Front Desk, PBX, Concierge, Bell, Door, Valet Services, and Night Audit).

Some of your responsibilities include:

Lead a flock of hardworking Guest Services departments that seek to provide extraordinary guest experiences, while performing within financial guidelines.
Coordinate all duties performed by Front Office employees, monitor and maintain property interfaces.
Set and maintain a high level of guest service and respond to social media sites.
Assist with scheduling for all areas of Housekeeping and Front Office operations.
You'll collaborate with the Front Office Manager and Director of Housekeeping to boost and implement company standards, company culture and programs.
Ensure training of all employees working in your assigned department(s).
Mentor, counsel, and discipline all the shift employees along with the department head.
Indirectly responsible for supervising other hotel departments such as; Security, Engineering, and Reservations when needed.

What You Bring

Minimum 3 years management or supervisory experience in hospitality or similar industry.
Bachelor's degree is preferred.
Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity.
Ability to read, write, and verbally communicate effectively and professionally.
Experience with Opera and Microsoft Office Suite is preferred.
Flexible schedule, able to work evenings, weekends, and holidays when needed.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.

Compensation: $75k-$80k + Annual Bonus Potential + We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
Additional Details : * The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. * No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Quick Apply

Refine Your Search

front desk manager jobs in cleveland, oh

Rooms Director

Front Desk - Manager

Guest Experience Coordinator

Assistant Front Office Manager

Front Desk Supervisor

Front Office Supervisor

Asst General Manager

Member Service Representative

Administrative Manager

Front Desk - Guest Services Supervisor

Hotel Operations Manager

Front Desk Agent - Hotel Cleveland, Autograph Collection

Hotel Front Desk Manager

Front Desk - Medical Office, full benefits, no weekends!

2nd Shift Front Desk Supervisor

Dental Office Manager - Patient Coordinator

Administrative Assistant

Lead Hospitality Supervisor - Rocket Mortgage Arena - Catering

Patient Service/Front Desk Coordinator

Assist General Manager - Spring Hill Suites

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