Top 139 Help desk Jobs in Cleveland, Oh

IT Support Technician
TCC Technology Solutions —Cleveland, OH
- $15 - $20 an hour
- Full-time
- Customer service
- Maintenance
- Research
- Health insurance
- Paid time off
Quick Apply
Technology Applications Specialist
PRT Staffing —Parma, OH
- $22.21 - $28.00 an hour
- Monday to Friday
- Computer Science
- ERP systems
- Mid-level
Quick Apply
IT Helpdesk Engineer
BlueBridge Networks —Cleveland, OH
- From $20 an hour
- 8 hour shift
- Software troubleshooting
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Systems Support Engineer I
Getinge —Streetsboro, OH
- $63,000 - $69,400 a year
- Extended hours
- Computer science
- Computer Science
- Office
- Commuter assistance
- Disability insurance
Help Desk Technician
Donnellon McCarthy Enterprises —Cleveland, OH
- $40,000 - $50,000 a year
- Mid-level
- Continuous improvement
- Communication skills
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Entry Level Helpdesk Technician I
Medical Service Company —Cleveland, OH
- $20.00 - $27.21 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- 1 year
- Health savings account
- AD&D insurance
Quick Apply
Entry-Level IT Support Associate (F)
Expedient —Cleveland, OH
- $32,000 - $37,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Computer networking
- Paid training
- Disability insurance
Quick Apply
Level I Service Desk
Flynn Group —Independence, OH
- Monday to Friday
- Hybrid work
- Office
- Ability to lift 50 pounds
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
6d
Helpdesk Assistant
Kloud9 IT, Inc. —Cleveland, OH
- $35,000 - $45,000 a year
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick Apply
IT End User Specialist 2
OMCO —Wickliffe, OH
- $75,000 - $85,000 a year
- Mid-level
- Bachelor's degree
- Organizational skills
Quick Apply
Helpdesk Associate
Goosehead Insurance Agency —Westlake, OH
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Employee stock purchase plan
- Paid holidays
6d
Help Desk Analyst
Pursuit Aerospace —Cleveland, OH
- Full-time
- Computer Science
- Ability to walk for extended periods
- English
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Dispatcher
Donnellon McCarthy Enterprises —Cleveland, OH
- $35,000 - $45,000 a year
- Mid-level
- In-person
Quick Apply
IT - Service Support Sr. Specialist
Charles Schwab —Richfield, OH
- $32.50 - $49.86 an hour
- Hybrid work
- Military
- Mid-level
- Office
- Paid parental leave
- Employee stock purchase plan
IT Support Representative - Tier 1
Provide A Ride —Warrensville Heights, OH
- Computer science
- Computer Science
- Computer literacy
- Paid holidays
- Health insurance
Help Desk Support Level 1
Accellis —Cleveland, OH
- Entry level
- Health insurance
- Paid time off
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Cleveland, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
Quick Apply
Service Desk Technician
Cuyahoga County Prosecutor's Office —Cleveland, OH
- $55,000 - $59,164 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
IT Support Specialist
Life Line Screening —Independence, OH
- $40,000 - $45,000 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Office
Quick Apply
Onsite IT Support Technician
IT Voice —Cleveland, OH
- $55,000 - $65,000 a year
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Driver's License
- Travel reimbursement
- Paid holidays
Quick Apply

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help desk jobs near cleveland, oh

IT Support Technician

TCC Technology Solutions
Cleveland, OH

Quick Apply

Job Details

Full-time
$15 - $20 an hour

Benefits

Health insurance
Paid time off

Qualifications

IT operations
Customer service
In-person customer service
Maintenance
Research
Windows
Microsoft Office
High school diploma or GED
Computer networking
Active Directory
Client interaction via phone calls

Full Job Description

TCC Technology Solutions

Job Title: IT Support Technician Job Category: Non-Exempt

Department/Group: Service Reports to: Owner, Management Team

Location: Westlake Office Travel Required: Local Car Travel

Salary Range: $30,000-$40,000 Position Type: Full Time

Applications Accepted By:

FAX OR MAIL:

440-871-0059 c/o Marty Foster

Subject Line: Field Engineer I Position TCC Technology Solutions

901 Canterbury Rd. Ste. A

Westlake, OH 44145

Job Description

ROLE AND RESPONSIBILITIES

Provide support on-site at client locations, using troubleshooting skills until problems are resolved. Service requests must be handled within the Ticket Response Priority Chart.
Installs and maintains technology including, but not limited to, computers, printers, projectors, audio systems, interactive whiteboards, security cameras, phones, software and peripherals Respond to Client

Tickets and Alerts via Service Database

Facilitate warranty replacement parts for customer equipment, and communicate with vendors regarding network equipment, computers, software acquisition and repair.
Research new methodologies, products to better serve customers
Document daily job procedures and maintain detailed records of customer networks
Make recommendations to other company team members solving problems and irregularities in work requirements
Maintain a clean, organized work area
Actively participate in personal and professional development and maintain knowledge of current and new technologies that the company offers
Comply with company policies, as well as health and safety issues
Promotes a team environment
Ability to manage multiple tasks simultaneously and adjust to shifting priorities
Other duties as required or assigned

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Two (2) years of experience managing and maintaining IT systems
High School Diploma or equivalent

PREFERRED SKILLS

Experience with Windows-based servers, and network systems
Microsoft Certifications a plus

TCC Technology Solutions

WORKING ENVIRONMENT:

Local car travel is required
Job takes place in normal office setting with no hazardous environmental or physical conditions. The job requires light lifting (<50 pounds), bending, and standing.
Job requires excellent customer service skills to be applied during in-person customer interaction, and on occasion, by phone or email. Candidates must have a strong ability to communicate both verbally and in written format.
Requires normal dexterity, strength, coordination, vision (including the ability to read a computer screen), and hearing inherent in office work.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in cleveland, oh

IT Support Technician

Technology Applications Specialist

IT Helpdesk Engineer

Systems Support Engineer I

Help Desk Technician

Entry Level Helpdesk Technician I

Entry-Level IT Support Associate (F)

Level I Service Desk

Helpdesk Assistant

IT End User Specialist 2

Helpdesk Associate

Help Desk Analyst

Help Desk Dispatcher

IT - Service Support Sr. Specialist

IT Support Representative - Tier 1

Help Desk Support Level 1

Tier 1 Technical Support Specialist

Service Desk Technician

IT Support Specialist

Onsite IT Support Technician

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