Top 125 Hotel assistant general Jobs in Cleveland, Oh

Front Desk Agent
HOTEL BRAND —Cleveland, OH
- $13 - $14 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Night Auditor
Drury Hotels Company LLC —Orange, OH
- $18.51 - $27.17 an hour
- Part-time
- Sales
- English
- Hotel
- Health insurance
- Dental insurance
12d
Front Office - Guest Service Agent - FT
Kimpton Hotels & Restaurants —Cleveland, OH
- From $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3d
Houseperson/Public Area Attendant
Drury Hotels Company LLC —Cleveland, OH
- $17.15 - $25.16 an hour
- Part-time
- Hotel
- Entry level
- Health insurance
- Dental insurance
9d
Public Area Attendant
Cleveland's Fidelity Hotel —Cleveland, OH
- $17 an hour
- Hotel
- High school diploma or GED
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Food and Beverage Server Assistant
Marriott International, Inc —Cleveland, OH
- $15.28 an hour
- Weekends as needed
- Customer service
- Hotel
- High school diploma or GED
Front Desk Clerk
AC Hotel by Marriott Cleveland Beachwood —Orange, OH
- Full-time
- Hotel
- High school diploma or GED
- Driver's License
- Opportunities for advancement
Quick Apply
Front Desk Agent - Hotel Cleveland, Autograph Collection
Coury Hospitality —Cleveland, OH
- Full-time
- Sales
- Writing skills
- English
Quick Apply
Hotel Assistant General Manager
Springhill Suites Independence —Independence, OH
- $45,000 - $50,000 a year
- Full-time
- Mid-level
- Hotel
- Conflict management
- Health insurance
- Dental insurance
Quick Apply
Housekeeper
Comfort Inn Mayfield Heights —Cleveland, OH
- $14 an hour
- Part-time
- Customer service
- Ability to walk for extended periods
- English
Quick Apply
13d
Restaurant Host/Hostess - Hilton Cleveland
Hilton —Cleveland, OH
- $18.30 an hour
- Full-time
- Hotel
- Restaurant
- Entry level
- Paid parental leave
- Employee stock purchase plan
4d
Housekeeper
Hilton Garden Inn Cleveland East Mayfield Village —Cleveland, OH
- $14 - $17 an hour
- Part-time
- Customer service
- Maintenance
- Residential
- Paid training
- Flexible schedule
Quick Apply
Hotel Housekeeper
Extended Stay Premier Cleveland —Independence, OH
- $17 an hour
- Hotel
- Ability to lift 25 pounds
- Entry level
Quick Apply
Hotel General Manager | AC Marriott Hotel Cleveland Brecksville
Shaner Hotel Holdings LP —Brecksville, OH
- Full-time
- Clean driving record
- Hotel
- Driver's License
Quick Apply
Part Time Hotel Shuttle Driver
DoubleTree - Tudor Arms —Cleveland, OH
- $16 an hour
- Part-time
- 18 years or older
- Clean driving record
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
Assistant Front Office Manager ** Extra Wellness Day Off Each Month!
Hyatt Regency Cleveland —Cleveland, OH
- Mid-level
- Hotel
- Supervising experience
- Paid holidays
- Health insurance
Banquet Server - Metropolitan at the 9 Hotel
Geis Hospitality Group —Cleveland, OH
- Computer literacy
- Basic math
- Hotel
Quick Apply
Assistant Director of Human Resources - Hilton Cleveland Downtown
Hilton —Cleveland, OH
- $80,000 - $91,000 a year
- Full-time
- Hospitality
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Hotel Assistant General Manager – Greater Cleveland Area
DelMonte Hotel Group —Beachwood, OH
- Full-time
- Sales
- Mid-level
- Hotel
- Opportunities for advancement
Quick Apply
Employee Dining Room Attendant
Marriott International, Inc —Cleveland, OH
- $17.22 an hour
- Full-time

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hotel assistant general jobs near cleveland, oh

Front Desk Agent

HOTEL BRAND
Cleveland, OH

Quick Apply

Job Details

Part-time | Full-time
$13 - $14 an hour

Benefits

Employee discount

Qualifications

Foreign language proficiency
Computer operation
In-person customer service
High school diploma or GED
Organizational skills
Front desk
Computer skills
Hotel experience

Full Job Description

POSITION SUMMARY
Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous, and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs.

ORGANIZATIONAL SCOPE:
Position is responsible for exceptional customer service in order to generate revenue.

ESSENTIAL FUNCTIONS

Handle guest registration and room assignments, accommodating special requests whenever possible. (10%)
Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. (16%)
Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner. (50%)
Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc. (21%)
Cancel room reservations according to procedures. (2%)
Walk customers in a professional and courteous manner according to procedures if full house or extenuating circumstance. (1%)
Show guests to room assisting them with their luggage. (45%)
Explain all hotel facilities, their location in the hotel, hours of operation, answer all questions about these facilities and other hotel questions. (15%)
Check luggage for hotel guests both for day and overnight. (15%)

NON-ESSENTIAL FUNCTIONS

Inventory guest room keys according to policy and request re-keying as necessary.
Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservationist.
Verify registration cards against computer to ensure accuracy of name, type of payment, rate, market segment.

Qualifications

Knowledge and Skills:

Education:High school education or equivalent experience.
Experience:Three months to one full year of employment in a related position with this company or other organization(s).
Skills and Abilities: Requires a working knowledge of the Front Desk aspect of TTH services, policies or operations, and a general knowledge of the hotel. Working knowledge is generally learned on-the-job. Requires knowledge of and ability to operate computer equipment and the reservations system. Ability to read and speak English. A second language is preferred.

Job Types: Part-time, Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

Employee discount

Application Question(s):

21 + Older?

Education:

High school or equivalent (Preferred)

Experience:

Hotel Experience: 1 year (Preferred)
Front Desk: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

hotel assistant general jobs in cleveland, oh

Front Desk Agent

Night Auditor

Front Office - Guest Service Agent - FT

Houseperson/Public Area Attendant

Public Area Attendant

Food and Beverage Server Assistant

Front Desk Clerk

Front Desk Agent - Hotel Cleveland, Autograph Collection

Hotel Assistant General Manager

Housekeeper

Restaurant Host/Hostess - Hilton Cleveland

Housekeeper

Hotel Housekeeper

Hotel General Manager | AC Marriott Hotel Cleveland Brecksville

Part Time Hotel Shuttle Driver

Assistant Front Office Manager ** Extra Wellness Day Off Each Month!

Banquet Server - Metropolitan at the 9 Hotel

Assistant Director of Human Resources - Hilton Cleveland Downtown

Hotel Assistant General Manager – Greater Cleveland Area

Employee Dining Room Attendant

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