Top 137 It analyst Jobs in Cleveland, Oh

IT Support Analyst
ABARTA Coca-Cola Beverages —Cleveland, OH
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
IT Support Analyst
ABARTA Coca-Cola Beverages —Bedford, OH
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Cyber Security Analyst I
Fortress SRM LLC —Independence, OH
- $24 - $27 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Military
Quick Apply
Help Desk Analyst
Pursuit Aerospace —Cleveland, OH
- Full-time
- Computer Science
- Ability to walk for extended periods
- English
- Paid holidays
- Disability insurance
Quick Apply
IT Support Analyst
ABARTA Coca-Cola Bev LLC —Cleveland, OH
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
13d
Epic Application Analyst II (Cadence)
University Hospitals —Shaker Heights, OH
- $69,243 - $108,285 a year
- On call
- System design
- Mid-level
- 3 years
Application Security Associate/Analyst
Federal Reserve Bank of Cleveland —Cleveland, OH
- $73,400 - $102,300 a year
- Full-time
- Background check
- Master's degree
- Children
Entry Level Support or Quality Assurance Analyst
Acumen Solutions, Inc —Cleveland, OH
- Office
- Bachelor's degree
- US work authorization
Quick Apply
Systems Analyst I-UKG Kronos
METROHEALTH SOUTH CAMPUS —Cleveland, OH
- Full-time
- Computer literacy
- Office
- Microsoft Office
Business Systems Analyst III
AmTrust Financial Services, Inc. —Cleveland, OH
- $76,600 - $100,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Children
- Health insurance
- Dental insurance
Network Oper Center Analyst I-Info Serv Data Center
METROHEALTH SOUTH CAMPUS —Cleveland, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
IT Infrastructure Analyst – Vulnerability Remediation & Delivery
Nordson —Westlake, OH
- Weekends as needed
- Pass drug screening
- System design
- Microsoft Office
Security Analyst I
Park Place Technologies —Highland Heights, OH
- Email
- Hybrid work
- Writing skills
- System design
- Research
Business Systems Analyst
Shurtape Technologies —Avon, OH
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Business Systems Analyst II
AmTrust Financial Services, Inc. —Cleveland, OH
- $58,500 - $90,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Digital & IT Analyst - SAP Business Analysis
Parker Hannifin Corporation —Cleveland, OH
- Computer Science
- Mid-level
- Bachelor's degree
Business Systems Analyst
UNION HOME MORTGAGE CORP —Strongsville, OH
- Full-time
- Bachelor of Science
- Mid-level
- Office
Quick Apply
Oracle Business Analyst II (Payroll & Finance)
University Hospitals —Shaker Heights, OH
- $74,090 - $115,898 a year
- Computer science
- Oracle
- Computer Science
9d
Senior IT Solutions Analyst (EDI)
Penske Truck Leasing and Logistics —Beachwood, OH
- Monday to Friday
- Computer science
- Computer Science
- Office
Cybersecurity Analyst - AI Trainer
DataAnnotation —Ohio
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
12d

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IT Support Analyst

ABARTA Coca-Cola Beverages -
Cleveland, OH

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Job Details

Qualifications

Windows
Desktop (troubleshooting support)

Full Job Description

Company: ABARTA Coca-Cola Beverages

Job Location: 4900 Cleveland, OH

Other Potential Locations: Cleveland, OH

We are actively seeking enthusiastic team players who want to work with the world’s most trusted and iconic brands.

About ABARTA

ABARTA Coca-Cola Beverages is a family-owned company committed to being a visible, engaged partner to the customers and communities we serve. We value diversity and individuality and when you thrive, we thrive. ABARTA offers the perks of a large corporation with the personalized touch of a smaller company. We are a workplace that encourages sharing ideas in a supportive environment, growing professionally, maintaining a healthy work/life balance, and interacting with all levels of the organization. We would love for you to become a part of our family to help make our vision of Quenching the Thirst of Our Neighbors a reality!

Summary

The IT Support Analyst provides Tier 1 (Service Desk) and Tier 2 (Desktop/Field Support) services for ABARTA Coca-Cola distribution centers across Pennsylvania, Ohio, and West Virginia. This position is primarily located in our Cleveland (Bedford Heights) OH but will require some travel to other ABARTA Coca-Cola sites. After-hours & weekend work entailed on an as needed basis.

Responsibilities

Tier 1 – Service Desk Support

Serve as the first point of contact for end-user technical issues via phone, email, chat or ticketing system.
Perform initial triage, troubleshooting, and resolution of incidents and service requests.
Log, categorize, and prioritize tickets in the ticketing system.
Provide remote support for hardware, software, network, and mobile issues.
Escalate unresolved or complex issues to Tier 2 or higher support levels.

Tier 2 – Desktop / Field Support

Provide onsite and assist other IT team members with remote site technical support for desktops, laptops, and peripherals.
Diagnose and resolve complex issues related to OS, applications, and basic networking.
Install and maintain workstations, printers, and mobile devices.
Perform imaging, deployment, and re-imaging using standard tools.
Support Honeywell warehouse handheld devices, CT45’s, and barcode scanners, CK67’s.
Provide printer support for Xerox office and Brother label printers.

Shared Responsibilities

Manage tickets to ensure timely resolution and SLA compliance.
Maintain accurate IT asset inventory.
Participate in on-call rotation.
Support IT projects and deployments.

Qualifications

Required

Associate degree in IT or equivalent experience.
3-5+ years of IT support experience as a Tier 1 or 2 Analyst.
Strong customer service and communication skills.
Experience with Windows 11 and hardware and software troubleshooting.

Preferred

Experience with Intune and Autopilot.
Experience with warehouse devices and manufacturing environments.

Physical Requirements

- Ability to lift 25–50 pounds.
- Ability to climb ladders up to 8 feet.

Additional Information

ABARTA Coca-Cola Beverages, LLC applicants must submit to a background verification process prior to commencing employment with the company. Employment with ABARTA Coca-Cola Beverages, LLC is contingent on a pre-employment background check which may include drug screening, driving records (including minor moving violations) and will be evaluated according to ABARTA Coca-Cola Beverages, LLC guidelines to determine eligibility for this position. ABARTA Coca-Cola Beverages, LLC is an Equal Opportunity Employer Minorites/Women/Veterans/Disable/Sexual Orientation/Gender Identity.

#ABINDSJ

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Refine Your Search

it analyst jobs in cleveland, oh

IT Support Analyst

IT Support Analyst

Cyber Security Analyst I

Help Desk Analyst

IT Support Analyst

Epic Application Analyst II (Cadence)

Application Security Associate/Analyst

Entry Level Support or Quality Assurance Analyst

Systems Analyst I-UKG Kronos

Business Systems Analyst III

Network Oper Center Analyst I-Info Serv Data Center

IT Infrastructure Analyst – Vulnerability Remediation & Delivery

Security Analyst I

Business Systems Analyst

Business Systems Analyst II

Digital & IT Analyst - SAP Business Analysis

Business Systems Analyst

Oracle Business Analyst II (Payroll & Finance)

Senior IT Solutions Analyst (EDI)

Cybersecurity Analyst - AI Trainer

I want to receive the latest job alert for it analyst in cleveland, oh

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