Top 654 Level it technician Jobs in Cleveland, Oh

Helpdesk Technician
FIT Technologies —Cleveland, OH
- $45,000 - $55,000 a year
- Overtime
- Office
- Windows
- In-person
- Paid parental leave
- Paid holidays
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13h
Helpdesk Assistant
Kloud9 IT, Inc. —Cleveland, OH
- $35,000 - $45,000 a year
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
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Part-Time Level 2 IT Support Technician
Smart Technology Solutions —Cleveland, OH
- Part-time
- Hybrid work
- HIPAA
- Mid-level
- Windows
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IT Help Desk Administrator
National Safety Apparel —Cleveland, OH
- $21.15 - $26.44 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Paid jury duty
- Health savings account
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Tier 2 Technician
IT Voice —Cleveland, OH
- $55,000 - $65,000 a year
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Driver's License
- Travel reimbursement
- Paid holidays
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Medical Supply Technician (Sterile Processing)
US Veterans Health Administration —Cleveland, OH
- $56,577 - $73,549 a year
- Online Application
- Hybrid work
- Background check
- Anatomy knowledge
- Surgery
- Paid parental leave
- Paid holidays
Installation Technician - III
Diversified Fall Protection —Cleveland, OH
- $30 - $35 an hour
- Overtime
- Background check
- Microsoft Outlook
- Heavy lifting
- Disability insurance
- Health insurance
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HVAC Technician
WyattWorks Plumbing —Wickliffe, OH
- $70,000 - $150,000 a year
- Mid-level
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Automation Technician, Auxiliary Conveying Eq
Mold-Rite Plastics —Twinsburg, OH
- Full-time
- Basic math
- Mid-level
- Ability to lift 50 pounds
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Quality CMM Programmer
Helix Operating Company LLC —Beachwood, OH
- Continuous improvement
- Mentoring
- Senior level
- Paid time off
- Retirement plan
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Diesel Mechanic
Ryder —Cleveland, OH
- $26.50 an hour
- Full-time
- DOT physical examination
- Pass drug screening
- CDL A
- Paid training
- Paid parental leave
Tool Maintenance Technician
Mold-Rite Plastics —Twinsburg, OH
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Continuous improvement
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Mechanical Lab Technician
Hinkley Lighting —Avon Lake, OH
- Full-time
- Microsoft Excel
- Schematics
- Mid-level
- Paid holidays
- Disability insurance
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1d
Experienced Manufacturing Maintenance Technician 2nd shift
Cast Nylons Ltd —Willoughby, OH
- $25 - $30 an hour
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Radiology Technician (Part-Time)
Northern Ohio Surgery Center —Cleveland, OH
- Overtime
- Microsoft Word
- Anatomy knowledge
- Microsoft Outlook
- Paid time off
- 401(k) matching
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1d
CNC VTL Machinist - Experienced (3rd Shift, Mon-Fri)
Component Repair Technologies —Mentor, OH
- Full-time
- 5 years
- English
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
Experienced Automotive Technician |$80,000–$130,000+ | Relocate to Sarasota, Florida!
Elite Auto & Tire —Cleveland, OH
- $80,000 - $130,000 a year
- 8 hour shift
- ASE Certification
- Clean driving record
- 5 years
- Paid training
- Paid holidays
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7d
CMM Programmer
Jergens —Cleveland, OH
- $30 - $35 an hour
- Full-time
- Inventory management
- Mid-level
- Analysis skills
- Profit sharing
- Health savings account
Quick Apply
Installation Technician - II
Diversified Fall Protection —Cleveland, OH
- $24 - $30 an hour
- Overtime
- Background check
- Microsoft Outlook
- Heavy lifting
- Disability insurance
- Health insurance
Quick Apply
8d
Automotive Interior Repair (2nd Shift) - $6,000 Bonus
Carvana —Parma, OH
- Overtime
- Background check
- 18 years or older
- English
- Loan repayment program
- Tuition reimbursement
Quick Apply

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level it technician jobs near cleveland, oh

Helpdesk Technician

FIT Technologies -
Cleveland, OH

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Job Details

Full-time
$45,000 - $55,000 a year
13 hours ago

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Military leave
Paid time off
Paid military leave
Parental leave
Vision insurance
401(k) matching
Employee stock ownership plan
Life insurance

Qualifications

Network troubleshooting
Serving clients
GPO
Microsoft Exchange
Windows
Desktop (troubleshooting support)
System deployment
Productivity software
Desktop administration

Full Job Description

Summary

The successful candidate in the Helpdesk Technician I role provides technical assistance and support to clients of FIT Technologies. The Helpdesk Technician I supports, monitors, and maintains the client environment through support calls and tickets requests.

Key Responsibilities

Supporting various client environments remotely and occasionally onsite.
Responsible for maintaining daily service calls and meeting requested SLA time frames based on client expectations.
Serving as the first point of contact for customers seeking technical assistance over the phone or email.
Performing remote troubleshooting through diagnostic techniques and pertinent questions.
Determining the best solution based on the issue and details provided by customers.
Direct unresolved issues to the next level of support personnel.
Provide accurate information on IT products or services.
Record events and problems and their resolution in logs.
Follow-up and update customer status and information.

Required Qualifications

Ability to troubleshoot, diagnose and solve problems as well as document steps taken for resolution.
Ability to master use of 3rd party ticketing system.
Organizational, written/verbal communication skills, and interpersonal skills.
Exemplary customer service skills.
Ability to work independently with minimal supervision.
Basic understanding of varying versions of Microsoft Windows, Active Directory, MS Exchange, and Group Policy.
Experience with Microsoft Office applications local and hosted.
Comprehension of networking protocols and concepts such as TCP/IP addressing and VLANS.
Familiarity with network-based PC operating system deployment.
Ability to relay technical information and instructions to clients who possess varying ranges of technical knowledge and background.
Experience working in a technical support environment.
Understanding and familiarity with published IT policies and procedures.
Ability to diagnose and accurately report networking problems.
A+, Network+, MTA, MCSA certifications are desirable.

Working Conditions + Physical Requirements

This position primarily operates in a professional office environment. Regular, in-person attendance at FIT Technologies Headquarters during standard business hours is required to perform the essential function of this role. The position requires prolonged periods of sitting, working at a computer, and participating in in-person meetings. Specific scheduling expectations will be determined by leadership based on business needs. Occasional evening and weekend work to support meetings, events, or deadlines, occasional work weeks of more than 40 hours.

How to Apply + Additional Information

To apply, submit an application online through our Career Center.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may change at any time with or without notice. Nothing in this job description creates an employment contract, implied or otherwise.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Headquartered in Cleveland, FIT Technologies is an employee-owned company (ESOP) with more than 140 staff supporting clients through Ohio and in metropolitan areas across 15 + states.

FIT Technologies offers a comprehensive benefits package, including:

Health, dental, vision, and voluntary life insurance
Company-paid life insurance and long-term disability
Paid time off and 9 paid holidays
Paid military leave
Paid parental leave
Employee Stock Ownership Plan (ESOP)
401(k) with company match
Dependent Care FSA

To promote a healthy work environment and provide exemplary customer service, FIT Technologies is a non-smoking workplace and does not hire tobacco or vape users.

FIT Technologies is an equal opportunity employer and welcomes diversity in our workforce. We do not discriminate – and take active steps to prevent discrimination – in employment, recruitment, compensation, promotion, termination, or any other employment practice on the basis of race, color, national or ethnic origin, ancestry, gender, age, religion, creed, disability, military or veteran status, sexual orientation, gender identity, or gender expression.

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Refine Your Search

level it technician jobs in cleveland, oh

Helpdesk Technician

Helpdesk Assistant

Part-Time Level 2 IT Support Technician

IT Help Desk Administrator

Tier 2 Technician

Medical Supply Technician (Sterile Processing)

Installation Technician - III

HVAC Technician

Automation Technician, Auxiliary Conveying Eq

Quality CMM Programmer

Diesel Mechanic

Tool Maintenance Technician

Mechanical Lab Technician

Experienced Manufacturing Maintenance Technician 2nd shift

Radiology Technician (Part-Time)

CNC VTL Machinist - Experienced (3rd Shift, Mon-Fri)

Experienced Automotive Technician |$80,000–$130,000+ | Relocate to Sarasota, Florida!

CMM Programmer

Installation Technician - II

Automotive Interior Repair (2nd Shift) - $6,000 Bonus

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