Top 5105 Manager, it service orchestration Jobs in Cleveland, Oh

IT Service Delivery Manager -MSP
Kloud9 IT, Inc. —Cleveland, OH
- $90,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Mentoring
- Health insurance
- Paid time off
Quick Apply
Clinical Supervisor
Murtis Taylor Human Services System —Cleveland, OH
- $58,000 - $65,000 a year
- Weekends as needed
- LMFT
- Nursing
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Search Engine Optimization Team Lead
Confidential —Cleveland, OH
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
10d
Construction Electrical Project Manager/Estimator
Zenith Systems —Bedford Heights, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Health savings account
- Health insurance
Quick Apply
Business Development Manager
Linde Gas US —Cleveland, OH
- $90,000 - $158,730 a year
- Full-time
- Background check
- Up to 50% travel
- 5 years
- Health savings account
- Paid holidays
Quick Apply
9d
Landscaping Foreman Supervisors and Mangers
In Season Landscaping —North Ridgeville, OH
- $18 - $26 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Paid time off
Quick Apply
Mental Health Case Manager (Experienced or Degreed)
Murtis Taylor Human Services System —Cleveland, OH
- $18 - $20 an hour
- Full-time
- Background check
- Experience working with individuals with developmental disabilities
- Nursing
- Health savings account
- Health insurance
Quick Apply
EMS Operations Manager
Confidential —Elyria, OH
- $65,000 - $75,000 a year
- Full-time
- HIPAA
- Office
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
Unit Manager (Registered Nurse/RN)
Life Care Center of Westlake —Cleveland, OH
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
4h
Lead Millwork Custom Craftsman
Reserve Millwork —Bedford, OH
- $26 - $32 an hour
- Full-time
- Carpentry
- In-person
- Senior level
- Profit sharing
- Health savings account
Quick Apply
Integrated Care Nurse Supervisor
The Centers —Cleveland, OH
- $77,900 - $89,000 a year
- Full-time
- Nursing
- RN License
- BLS Certification
Quick Apply
EHS Manager
Autokiniton —Avon, OH
- Full-time
- 5 years
- ERP systems
- Microsoft Office
- Paid holidays
- Relocation assistance
Quick Apply
Lead Residential Painter – Year-Round Work + Bonuses + Growth
Best Buy Painting —Euclid, OH
- $50,000 - $70,000 a year
- Overtime
- Hybrid work
- Construction site
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Lead Nuclear Sales Manager
Crane Nuclear —Twinsburg, OH
- Full-time
- 5 years
- Bachelor's degree
- Product management
- Health insurance
- Dental insurance
Quick Apply
13d
Construction Assistant Project Manager/Estimator
Zenith Systems —Bedford Hts, OH
- Full-time
- Background check
- Construction site
- Customer service
- Health savings account
- Health insurance
Quick Apply
Installed Sales Division Manager
Mentor Lumber & Supply Company —Mentor, OH
- Full-time
- Carpentry
- Background check
- Construction site
- Profit sharing
- Health insurance
Quick Apply
Content Manager
IndiMade Brands, LLC —Independence, OH
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
13d
Recycling Plant - General Manager
Royal Oak Recycling —Cleveland, OH
- $65,000 - $85,000 a year
- Overtime
- Management
- Customer service
- Heavy equipment operation
- Health insurance
- Dental insurance
Quick Apply
2h
Strategic Account Manager
Roundstone —Cleveland, OH
- $73,000 - $78,000 a year
- 5 years
- Bachelor's degree
- Travel
- Disability insurance
- Health insurance
Quick Apply
Quality Assurance and Safety Manager
Robbins, A Global TBM Company —Solon, OH
- $90,000 - $100,000 a year
- Full-time
- Computer literacy
- Engineering
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply

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manager, it service orchestration jobs near cleveland, oh

IT Service Delivery Manager -MSP

Kloud9 IT, Inc. -
Cleveland, OH

Quick Apply

Job Details

Full-time
$90,000 a year

Benefits

Health insurance
Paid time off
Opportunities for advancement
Retirement plan

Qualifications

Customer communication
Project management experience in technology
Team leadership
Incident management software
Bachelor's degree
Leading team collaboration initiatives
Managing projects
Technical troubleshooting support
ITIL implementation

Full Job Description

Job Title: IT Manager for MSP
Location: Cleveland or Columbus
Company: Kloud9 IT
Job Type: Full-time

About Us: Kloud9 IT is a leading provider of comprehensive IT solutions for businesses seeking secure, reliable, and scalable technology services. With a commitment to exceptional client satisfaction, we provide managed IT, cloud solutions, cybersecurity, and network management to a wide range of clients.
Position Overview: We are looking for an experienced and results-oriented Service Manager to oversee the delivery of IT services to our clients. As the Service Manager, you will be responsible for managing a team of IT professionals, ensuring client satisfaction, optimizing service delivery processes, and driving continuous improvement in line with our growth objectives. This role is essential to maintaining high standards of service quality, adherence to SLAs, and fostering long-term client relationships.
________________________________________
Key Responsibilities:

Lead the service delivery team in providing high-quality IT services to clients, ensuring client satisfaction and adherence to SLAs.
Develop, implement, and optimize service management processes and best practices.
Oversee incident, problem, and change management activities to ensure timely resolution and minimal client disruption.
Conduct regular service reviews with clients, proactively identifying opportunities to enhance their IT infrastructure.
Collaborate with clients to understand business needs and align IT services accordingly.
Manage, mentor, and develop a team of technicians and support staff, fostering a culture of continuous learning and improvement.
Track, report, and analyze key performance indicators (KPIs) related to service delivery, including SLA compliance, response times, and customer satisfaction.
Develop and enforce service level agreements (SLAs) that align with business goals and client expectations.
Partner with internal teams to streamline service delivery processes, enhance efficiency, and reduce costs.
Stay informed on industry trends, technologies, and best practices to continually improve our service offerings.

________________________________________
Required Skills and Qualifications:

Bachelor's degree in Information Technology, Business, or a related field.
Strong knowledge of ITIL framework and service management best practices.
Excellent leadership, organizational, and project management skills.
Exceptional communication and interpersonal skills, with a client-first mindset.
Strong problem-solving abilities, with the capability to address and resolve complex technical and service issues.
Familiarity with managed service provider tools and platforms (e.g., PSA, RMM).
ITIL, PMP, or other relevant certifications are highly desirable.

________________________________________
Experience:

5+ years of experience in IT service management, preferably within a managed service provider environment.
Proven experience in leading teams and managing service delivery for multiple clients.

________________________________________
Work Environment:

Work Location: [On-site] as per company policy.
On-call: May require occasional on-call work for critical issues and incidents.

________________________________________
Why Join Us:

Competitive salary and performance-based incentives.
Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Opportunities for career advancement within a growing company.
A collaborative, innovative, and client-centered work environment.

Quick Apply

Refine Your Search

manager, it service orchestration jobs in cleveland, oh

IT Service Delivery Manager -MSP

Clinical Supervisor

Search Engine Optimization Team Lead

Construction Electrical Project Manager/Estimator

Business Development Manager

Landscaping Foreman Supervisors and Mangers

Mental Health Case Manager (Experienced or Degreed)

EMS Operations Manager

Unit Manager (Registered Nurse/RN)

Lead Millwork Custom Craftsman

Integrated Care Nurse Supervisor

EHS Manager

Lead Residential Painter – Year-Round Work + Bonuses + Growth

Lead Nuclear Sales Manager

Construction Assistant Project Manager/Estimator

Installed Sales Division Manager

Content Manager

Recycling Plant - General Manager

Strategic Account Manager

Quality Assurance and Safety Manager

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