Top 4 Pbx operator Jobs in Cleveland, Oh

Operator PBX IHG Hotels
InterContinental —Cleveland, OH
- $18 an hour
- Weekends as needed
- Hotel
- Typing
- Communication skills
8d
PBX Operator - Hotel Cleveland Autograph Collection
Coury Hospitality —Cleveland, OH
- $15 - $16 an hour
- Full-time
- Computer literacy
- Writing skills
- English
Quick Apply
Guest Service Agent
CLEVELAND SOUTH HOSPITALITY LLC —Independence, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Guest Service Agent
CLEVELAND STRONGSVILLE HOSPITALITY LLC —Strongsville, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply

Discover related jobs

Based on your search for pbx operator jobs.

Veterinary Receptionist- Veterinary experienced applicants only
Oak Tree Veterinary Hospital —Cleveland Heights, OH
Answer incoming telephone calls. The role includes answering phone calls, scheduling same-day and flexible appointments, processing medication and food refills,…
$16 - $20 an hour
Quick Apply
8d
Front Office Coordinator
Forum Health —Fairlawn, OH
Answer incoming calls, faxes and emails. _Employment is contingent upon the successful completion of a pre-employment background check and drug screening, in…
$17 - $19 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

PBX Switchboard Operator-PBX Operations
Nationwide Children's Hospital —Columbus, OH
Answers all incoming calls, relays emergency messages by announcing various alerts and warnings over the paging system, contacts personnel as necessary and…
Van Driver/ Guest Service Agent
TWIN TIER HOSPITALITY —Columbus, OH
Must have a valid driver license and pass BMV driver Background Check. Escorts incoming hotel guests to rooms, assists with hand luggage, and offers information…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for pbx operator in cleveland, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

pbx operator jobs near cleveland, oh

Switchboard Operator jobs in Cleveland, OH

Switchboard Operator jobs in Phoenix, Az

Switchboard Operator jobs in Minneapolis, Mn

Dump Truck Owner Operator jobs in Indiana

Ambulance Operator jobs in Los Angeles, Ca

Equipment Operator jobs in Pueblo, Co

Switchboard Operator jobs in Brockton, Ma

Switchboard Operator jobs in Florida

Switchboard Operator jobs in Remote; Usa

Control Room Operator jobs in Dallas, Tx

Switchboard Operator jobs in New Jersey

Switchboard Operator jobs in Saint Paul, Mn

Cargo Van Owner Operator jobs in Michigan

Plant Operator jobs in La Cygne, Ks

Operator PBX IHG Hotels

InterContinental -
Cleveland, OH

Apply Now

Job Details

$18 an hour
8 days ago

Qualifications

Phone communication
Telephone systems
Typing

Full Job Description

Answer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and brand.

At IHG Hotels® we want our guests to relax and be themselves which means we need team members to:

Be you – by being natural, professional and personable in the way you are with people
Get ready – by taking notice and using your knowledge so that you are prepared for anything
Show you care – by being thoughtful in the way you welcome and connect with guests
Take action – by showing initiative, taking ownership and going the extra mile

Duties and Responsibilities

FINANCIAL RETURNS

Notify management of any malfunctioning telephone equipment or accessories.
Promote team work and quality service through daily communications and coordination with other departments. Be aware and prepare for all in-house group meetings and VIP arrivals.

PEOPLE

GUEST EXPERIENCE

Respond to in-house guest concerns or complaints in a timely manner. Make appropriate service recovery gestures according to established guidelines.
May provide wake-up calls to guests rooms if this is not an automated phone system function.
Answer calls within prescribed time frame, respond to caller in a professional manner and according to established scripts and standards, and promptly route call to its destination.
Provide callers with local directions and general information in a courteous and accurate manner.
Act as central communications point during emergency/crisis situations. Follow emergency, safety and security procedures including calling local fire, police, poison control, etc. for assistance.

RESPONSIBLE BUSINESS

May operate in-house paging system as well as serve as base communications with security and maintenance departments.
Perform other duties as assigned such as recording incoming packages, mail, or faxes and promptly notify guests.

QUALIFICATIONS AND REQUIREMENTS

Basic reading and writing plus six months experience as a phone/switchboard operator. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:

Speak, listen, and use a keyboard to type or route messages, usually done while sitting down.

Other:

Communication skills are utilized a significant amount of time when interacting with guests and callers;
Reading and writing abilities are utilized often when completing departmental records/logs and taking messages for guests or hotel staff.
May be required to work nights, weekends, and/or holidays.

Rate of pay for this role is $18.00/hr.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information:

The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
If you require reasonable accommodation during the application process, please click here.
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

Apply Now

Refine Your Search

pbx operator jobs in cleveland, oh

Operator PBX IHG Hotels

PBX Operator - Hotel Cleveland Autograph Collection

Guest Service Agent

Guest Service Agent

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for pbx operator in cleveland, oh

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected