Top 62 Personal banker Jobs in Cleveland, Oh

Lead CSR/Teller - Reservoir Place, Cleveland, OH - Full-Time
Fifth Third Bank —Cleveland, OH
- $43,680 - $67,700 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
Citizens Banker
Citizens Financial Group —Parma, OH
- $25.00 - $31.25 an hour
- Weekends as needed
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
14d
Personal Banker
PNC Financial Services Group —Cleveland, OH
- $41,250 - $68,750 a year
- Full-time
- Office
- 3 years
- No degree
- Wellness program
- Health savings account
Personal Banker
KeyBank National Association —Mayfield Heights, OH
- $20.67 - $31.25 an hour
- 8 hour shift
- Word processing
- Mid-level
- Office
Part Time (30 Hours) Associate Banker, Playhouse Square Branch, Cleveland, OH
JPMorganChase —Cleveland, OH
- $20.00 - $24.66 an hour
- Part-time
- High school diploma or GED
- Leadership
- Entry level
- Health insurance
- Tuition reimbursement
1d
Regional Banker/ Teller
PNC Financial Services Group —Cleveland, OH
- $33,750 - $56,250 a year
- Full-time
- Office
- No degree
- 1 year
- Wellness program
- Health savings account
Personal Banker I
Fifth Third Bank —Solon, OH
- Full-time
- Office
- Math
- Travel
Citizens Branch Manager
Citizens Financial Group —Independence, OH
- $81,000 - $111,000 a year
- Weekends as needed
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
7d
Teller/Personal Banker - Snow Road Branch (Parma, OH)
Third Federal Savings & Loan —Parma, OH
- $18 - $23 an hour
- Full-time
- Office
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
7d
Personal Banker II, Lakewood
Dollar Bank —Lakewood, OH
- $20 - $23 an hour
- Background check
- Computer literacy
- Office
Quick Apply
Personal Banker (MLO)
PNC Financial Services Group —Cleveland, OH
- $41,250 - $68,750 a year
- Full-time
- Office
- 3 years
- No degree
- Wellness program
- Health savings account
6d
Associate Relationship Banker - Lakewood - Lakewood, OH
JPMorganChase —Lakewood, OH
- Weekends as needed
- Office
- High school diploma or GED
- Experience equivalent to degree accepted
- Health insurance
- Tuition reimbursement
2d
Personal Banker Associate II
Fifth Third Bank —North Olmsted, OH
- Full-time
- Mid-level
- Office
- Math
Private Banker
CFBank —Orange, OH
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Mobile Branch Banker
PNC Financial Services Group —Cleveland, OH
- $41,250 - $68,750 a year
- Full-time
- Clean driving record
- 3 years
- Driver's License
- Wellness program
- Health savings account
Associate Relationship Banker - University Circle - Cleveland, OH
JPMorganChase —Cleveland, OH
- $20.00 - $27.88 an hour
- Weekends as needed
- Office
- High school diploma or GED
- Experience equivalent to degree accepted
- Health insurance
- Tuition reimbursement
5h
Financial Services Professional - Hybrid Remote (OH)
Bankers Life —Akron, OH
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
Quick Apply
Financial Services Professional - Hybrid Remote (OH)
Bankers Life —Beachwood, OH
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
Quick Apply
Financial Services Professional - Hybrid Remote (OH)
Bankers Life —Westlake, OH
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
Quick Apply
Personal Banker II, Maple
Dollar Bank —Maple Heights, OH
- Computer literacy
- Office
- High school diploma or GED
14d

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personal banker jobs near cleveland, oh

Lead CSR/Teller - Reservoir Place, Cleveland, OH - Full-Time

Fifth Third Bank -
Cleveland, OH

Apply Now

Job Details

Full-time
$43,680 - $67,700 a year

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most complex duties of a CSR, exercising considerable independent judgement. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Experience:

Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met

Provide follow up to customer questions and find solutions to address issues

Be responsive and timely with correspondence to keep lines of communication open and clear

Maintain a position of trust and responsibility by keeping all customer business confidential

Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.

Operations:

Collaborate with Financial Center Manager to ensure all monthly cash counts are completed.

Partner with Financial Center Manager to gather and report monthly FCA requests.

Perform daily office responsibilities, working with the CSR and Bankers, to maintain the efficient operation of the office.

Maintain a balancing record that is in line with policy. Find and correct outages and assist others as needed.

Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes.

Demonstrate sound judgment in decision making, abiding to established guidelines and procedures.

Assist in training newly hired Customer Service Representative

Referrals:

During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation

Build and maintain a working knowledge of the Retail products and services offered

Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes

Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES: None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

High school diploma/GED.

Work involves extensive cash handling.

Position requires in-depth knowledge of retail policies and procedures, to perform the essential duties with minimal supervision.

Work involves contact with the public, adhere to dress code guidelines.

Must have the ability to interact comfortably and confidently with the public.

Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.

Act as a leader and a resource for both customers and platform team.

Demonstrate the company’s core values, work as one bank, take accountability, be respectful & inclusive, act with integrity.

Need to have flexibility in scheduling.

WORKING CONDITIONS:

Normal office environment.

Extensive viewing of computer screens.

Lead CSR/Teller - Reservoir Place, Cleveland, OH - Full-Time

Total Base Pay Range 43,680.00 - 67,700.00 USD Annual

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html and by consulting with your talent acquisition partner.

LOCATION - Cleveland, Ohio 44104

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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Refine Your Search

personal banker jobs in cleveland, oh

Lead CSR/Teller - Reservoir Place, Cleveland, OH - Full-Time

Citizens Banker

Personal Banker

Personal Banker

Part Time (30 Hours) Associate Banker, Playhouse Square Branch, Cleveland, OH

Regional Banker/ Teller

Personal Banker I

Citizens Branch Manager

Teller/Personal Banker - Snow Road Branch (Parma, OH)

Personal Banker II, Lakewood

Personal Banker (MLO)

Associate Relationship Banker - Lakewood - Lakewood, OH

Personal Banker Associate II

Private Banker

Mobile Branch Banker

Associate Relationship Banker - University Circle - Cleveland, OH

Financial Services Professional - Hybrid Remote (OH)

Financial Services Professional - Hybrid Remote (OH)

Financial Services Professional - Hybrid Remote (OH)

Personal Banker II, Maple

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