CLUB ROOM is hiring for a BARTENDER/SERVER
Fidelity Hotel is an adaptive reuse project located at 1940 E. 6th Street in the historic 103-year-old Baker Building. Fidelity Hotel has 97 guest rooms & suites, each with tailored amenities, custom-designed furniture, and thoughtfully curated art. The property features a full-service upscale restaurant and bar, Club Room. The property also features event & meeting spaces and a private dining room. Fidelity Hotel is an homage to Cleveland’s long-standing ideals. Our unwavering dedication to the city's soul is expressed through the design, brand, art, amenities, and community programs - all carefully selected to be additive to and reflective of the innovation & creativity that makes Cleveland so special
What you'll do:
- Must have weekend and holiday availability
- Prepare and serve beverages promptly and consistently, adhering to the outlet’s recipes and procedures
- Serve and take orders for tables while maintaining the bar
- Maintain bottles, glasses, bar tools, and garnishes in an attractive and functional manner to support efficient drink preparation and promotion of beverages
- Maintain product knowledge to inform guests of daily specials, answer questions about menu items, and make recommendations upon request
- Take food and beverage orders, enter them into the POS system, and send them to the kitchen; See to each guest’s special needs, including any allergies or dietary restrictions
- Check guest’s identification to verify minimum age requirements for consumption of alcoholic beverages
- Assist in the restocking and replenishing of bar inventory, prep, and supplies
- Wash and sterilize glassware, utensils, and bar equipment
- Maintain revenue by preparing checks that itemize total costs + sales taxes and collect accurate payments from guests
- Maintain a high level of cleanliness in all areas of the bar including counters, bar top, sinks, utensils, shelves, and storage areas
- Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary
- Ensure that all equipment is maintained in good, safe working condition
- Attempt to limit issues and liability related to excessive drinking by responsibly serving alcohol, having an awareness of signs of intoxication, and taking appropriate measures to ensure the safety of our guests
- Assist bar management with creating beverage menus, ordering and receiving supplies, and maintaining bar inventory
- This is an evergreen job posting: This position is posted on an ongoing basis to establish a talent pool for current and future hiring needs. Applications will be reviewed as openings arise.
Who you are:
- You thrive on creating real connections,
- you know that providing great service is all about the way it makes people feel.
- You know how to anticipate needs, and you love the feeling of being able to deliver to those needs.
- You like the hustle.
- You're thoughtful, resourceful, and determined.
- 1+ years of experience in an elevated, fast-paced bar setting preferred
BENEFITS
We are proud to offer competitive wages and the following benefits for full-time employees:
- Up to 3 weeks paid time off annually
- 50% off discount at most New Waterloo restaurants
- Health, vision + dental benefits
- 401K matching
- Paid holidays
- Volunteer pay
- Tuition reimbursement
- Referral bonuses
- Discounts at our shops, hotels + local partnerships
ABOUT NEW WATERLOO
New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.
New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will be accepting applications on an ongoing basis until a candidate is selected for this role.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
