Top 104 Response specialist Jobs in Cleveland, Oh

Crisis Response Specialist
The Centers —Cleveland, OH
- $28.84 - $32.21 an hour
- Full-time
- Mid-level
- Residential
- Bachelor's degree
Quick Apply
10d
Crisis Intervention Specialist - Police Co-Response Program
FrontLine Service —Cleveland, OH
- $36.06 an hour
- 8 hour shift
- Clean driving record
- Mid-level
- Driver's License
Quick Apply
Intake Specialist
Educational Service Center of Northeast Ohio —Cleveland, OH
- Full-time
- Hybrid work
- LMFT
- Word processing
- Computer literacy
- Work from home
- Flexible schedule
Proposal Specialist
Medical Mutual of Ohio —Cleveland, OH
- Hybrid work
- Microsoft Excel
- Marketing
- Mid-level
- Health savings account
- Disability insurance
3d
Intervention Specialist
Oakmont Education —Cleveland, OH
- Background check
- Classroom
- Experience working with individuals with disabilities
Quick Apply
Billing Specialist
Surety HR —Westlake, OH
- $17 - $20 an hour
- Full-time
- Computer literacy
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
EHS Specialist
Process Technology —Mentor, OH
- $75,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Behavior Specialist - School Based
Zen Educate US —Cleveland, OH
- $16 - $19 an hour
- Part-time
- Background check
- Classroom
- CPR Certification
- Health insurance
- 401(k)
3d
Behavior Specialist - School Based
Zen Educate US —Brecksville, OH
- $16 - $19 an hour
- Part-time
- Background check
- Classroom
- CPR Certification
- Health insurance
- 401(k)
3d
Residential Treatment Specialist I & II
The Centers —Cleveland, OH
- $21.23 - $24.40 an hour
- Overtime
- Clean driving record
- Current TB test
- Residential
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Autism Treatment Specialist (Day shifts)
Bellefaire JCB —Shaker Heights, OH
- $20 an hour
- Full-time
- High school diploma or GED
- Psychology
- Associate's degree
- Wellness program
- 403(b) matching
Quick Apply
Logistics Specialist
Formerra LLC —Cleveland, OH
- Mid-level
- High school diploma or GED
- Bachelor's degree
Logistics Specialist
Formerra —Cleveland, OH
- Mid-level
- High school diploma or GED
- Bachelor's degree
Administrative Specialist/Receptionist - Afternoon Shift
Cleveland Metroparks —Cleveland, OH
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Office
Gaming Program Specialist
bp —Westlake, OH
- Full-time
- Up to 50% travel
- 5 years
- Pass drug screening
- Paid training
- Paid parental leave
(Part-Time) Member Specialist
Sam's Club —Brooklyn, OH
- $17 - $25 an hour
- Part-time
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
Sr. Clinical Specialist - Cleveland, OH
Abbott Laboratories —Cleveland, OH
- $78,000 - $156,000 a year
- Full-time
- Word processing
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Tuition reimbursement
7d
Target Security Specialist
Target —Cleveland, OH
- $17.50 - $26.25 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Communication skills
- Flexible schedule
11d
Education and Outreach Specialist
Cleveland Rape Crisis Center —Cleveland, OH
- $47,000 - $49,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Driver's License
- 403(b) matching
- Paid holidays
Quick Apply
Specialist, Quality and Regulatory Affairs
University Hospitals —Cleveland, OH
- $71,739 - $112,195 a year
- High school diploma or GED
- Ability to lift 50 pounds
- Training & development
3d

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Crisis Response Specialist

The Centers -
Cleveland, OH

Quick Apply

Job Details

Full-time
$28.84 - $32.21 an hour
10 days ago

Qualifications

Bachelor's degree
Productivity software
Community relationship building

Full Job Description

JOB SUMMARY
The Crisis Response Specialist is responsible for responding to and managing crisis situations involving youth residents at The Centers, H.O.P.E. Campus. This position uses trauma-informed and youth-centered approaches to de-escalate conflicts, ensure safety, and support both residents and staff during high-stress incidents. The Crisis Response Specialist. collaborates with the clinical and programming teams to promote a safe and supportive environment, contributing to residents’ emotional regulation and overall well-being.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Respond promptly to crisis situations involving residents, including behavioral escalations, safety concerns, and conflicts.
Utilize trauma-informed and de-escalation techniques to stabilize situations while maintaining the dignity and respect of all involved.
Assess risks and implement safety protocols to protect residents, staff, and the facility.
Serve as the on-call crisis response lead during designated shifts.
Provide emotional and behavioral support to residents in crisis, helping them to process emotions and regain control.
Assist staff in managing crisis situations, offering guidance and modeling effective de-escalation techniques.
Conduct debriefings with staff and residents following crises to process the event and identify lessons learned.
Train and mentor staff on trauma-informed care principles, crisis intervention strategies, and de-escalation techniques.
Lead regular drills and simulations to prepare staff for potential crisis scenarios.
Stay current on best practices in crisis response and share knowledge with the team.
Work closely with the Safety and Security Manager to develop and implement crisis response protocols.
Partner with clinical and case management teams to support residents’ treatment plans following crises.
Maintain clear and consistent documentation of crisis incidents, including actions taken and outcomes.
Communicate effectively with residents, staff, and external stakeholders as needed.
Monitor trends in crisis incidents and collaborate with leadership to identify preventative measures.
Analyze incident reports to recommend changes in policies or practices to reduce future crises.
Provide detailed reports to the Safety and Security Manager on crisis response outcomes.

OTHER JOB DUTIES AND RESPONSIBILITIES

Represent the facility in community outreach, networking, and partnership-building activities.
Participate in special projects or initiatives as assigned by senior leadership.
Act as a liaison between staff, residents, families, and other stakeholders.
Other duties as assigned

SUPERVISION

This position has no supervisor responsibilities.

CORE COMPETENCIES

Adaptability: Ability to adjust strategies to meet the unique needs of each crisis. Resilient and able to maintain focus in fast-paced, unpredictable environments.
Communication: Strong verbal and written communication skills for clear and effective interactions. Ability to remain calm and professional in high-pressure situations.
Crisis Intervention: Expert in applying trauma-informed and youth-centered crisis response techniques. Skilled in assessing and managing high-stakes situations to ensure safety.
De-escalation Techniques: Proficient in calming volatile situations and guiding individuals toward positive resolutions. Ability to teach and model effective de-escalation practices for staff.
Leadership and Team Support: Skilled in providing guidance, support, and mentorship to staff during and after crises. Collaborative in working with interdisciplinary teams to develop proactive safety strategies.
Trauma-Informed Approach: Deep understanding of trauma’s impact on youth behavior and development. Compassionate and empathetic in addressing residents’ needs during crises.

JOB QUALIFICATIONS

Bachelor’s degree in social services, health and human services, or a related field
Minimum of two (2) years of youth residential treatment experience preferred.
Therapeutic Crisis Intervention trainer preferred.
Experience performing Therapeutic Crisis Intervention or Crisis Prevention Institute training.
Intermediate experience in Microsoft Office Suite and related program software.
Able to successfully complete the train-the-trainer program for agency approved evidence-based crisis intervention model.

Physical Demands/Work Environment
This job operates in a youth residential treatment facility. This role routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit for extended periods of time, stand, walk, use hands and fingers, and reach with hands and arms. This position may encounter blood or other body fluids. Travel and work outside of normal hours will be required for meetings, presentations, training, crisis and other events. The position also requires:

Ability to frequently work with and around household cleaning agents and other chemicals.
Ability to lift up to 25 pounds and move heavy objects.
Work involves some exposure to physical risks such as physical restraint, unpleasant odors, and/or loud noises.
Ability to perform job responsibilities in a facility or residence with multiple levels and without elevators or mechanical transportation.

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the affiliated organizations. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.

The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Quick Apply

Refine Your Search

response specialist jobs in cleveland, oh

Crisis Response Specialist

Crisis Intervention Specialist - Police Co-Response Program

Intake Specialist

Proposal Specialist

Intervention Specialist

Billing Specialist

EHS Specialist

Behavior Specialist - School Based

Behavior Specialist - School Based

Residential Treatment Specialist I & II

Autism Treatment Specialist (Day shifts)

Logistics Specialist

Logistics Specialist

Administrative Specialist/Receptionist - Afternoon Shift

Gaming Program Specialist

(Part-Time) Member Specialist

Sr. Clinical Specialist - Cleveland, OH

Target Security Specialist

Education and Outreach Specialist

Specialist, Quality and Regulatory Affairs

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