Top 13 Help desk support Jobs in Cleveland, Tx

IT Administrator
SPL —Conroe, TX
- Full-time
- Hybrid work
- Azure
- Computer Science
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
3d
IT Site Administrator
Steris —Conroe, TX
- $74,162.50 - $95,975.00 a year
- Full-time
- Bilingual
- Azure
- Customer service
- Paid holidays
- Disability insurance
Customer Service Representative
Living Earth - Houston, TX —Conroe, TX
- $15 - $16 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Member Experience Manager
EōS Fitness —Atascocita, TX
- $15 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply

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IT Administrator

SPL -
Conroe, TX

Quick Apply

Job Details

Full-time
3 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

IT user and group management
GPO
Networking tools
IT system monitoring
Public Cloud
Network infrastructure
Internal employee customer service
Cloud service support
Desktop (troubleshooting support)
Cloud networking
Desktop administration
System performance monitoring

Full Job Description

Description:

At SPL, the work you do matters. Our teams provide trusted energy and environmental testing and measurement solutions that protect communities, support critical infrastructure, and safeguard the environment. With a nationwide footprint and opportunities for growth across multiple locations and disciplines, SPL is a place where you can build a career while making a real-world impact.

We're seeking a hands-on, solutions-focused IT Administrator to join our team in Conroe, TX.

In this role, you’ll help keep SPL’s technology environment secure, reliable, and running smoothly. You’ll provide day-to-day technical support, configure and maintain end-user devices and systems, support Microsoft and Windows environments, assist with networking and cloud infrastructure, and contribute to IT upgrades, deployments, and other technology projects. You’ll work directly with employees, internal teams, and vendors to troubleshoot issues and deliver responsive, practical solutions.

The ideal candidate is technically curious, customer-focused, organized, and comfortable troubleshooting across hardware, software, systems, and basic network environments while continuing to build broader systems administration experience.

What You'll Do

Serve as a primary point of contact for technical support requests and service desk tickets
Configure, deploy, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and peripheral equipment
Install, update, and support operating systems, software applications, Windows-based systems, Microsoft 365, and Active Directory environments
Administer user accounts, access permissions, and routine system configurations in accordance with established security standards
Support cloud platforms, virtual infrastructure, and foundational networking tasks, including IP configuration, cabling, and patch panel support
Monitor system performance, availability, reliability, and security and help identify and resolve technical issues
Participate in hardware and software upgrades, deployments, migrations, and other IT projects
Track and manage IT assets, equipment, inventory, and related documentation
Support end-user training and create technical documentation, procedures, and knowledge base materials
Collaborate with internal teams and external vendors to support technology solutions and continuous improvement initiatives
Support cybersecurity incident response, malware prevention, remediation activities, and compliance with information security standards
Perform other duties as assigned

Requirements:

What We’re Looking For

Associate’s degree in IT, Computer Science, Network Administration, or related field required; equivalent experience/certifications may be considered
Relevant industry certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications preferred
1+ years of experience in IT support, systems administration, or a related technical environment
Demonstrated hands-on experience supporting Windows 10/11, Windows Server, Active Directory, Group Policy, and Microsoft 365
Foundational knowledge of cloud platforms, networking, and cybersecurity, including Azure or AWS, TCP/IP, DHCP, DNS, VPNs, and VLANs
Experience using system monitoring, diagnostic, and performance-analysis tools to troubleshoot technical issues
Strong problem-solving, communication, customer service, organization, and follow-through skills, with the ability to manage multiple priorities

Work Schedule & Travel

Full-time, hybrid position
Ability to work outside scheduled hours, including evenings and occasional on-call support, as needed
Local and regional travel required up to 20% as required based on business needs

What We Offer

Competitive compensation
Medical, dental, and vision coverage
401(k) with company match
Employer-paid life, AD&D, and disability insurance
Paid time off, sick leave, parental leave and paid holidays
Employee Assistance Program (EAP)
Tuition reimbursement and professional development support

Our Commitment to Diversity and Inclusion

SPL is an equal opportunity employer committed to creating an inclusive workplace. Employment decisions are based on qualifications, merit, and business needs without regard to any characteristic protected by law. Reasonable accommodations are available to applicants and employees with disabilities or sincerely held religious beliefs. Please let us know if you need assistance or an accommodation during the application process.

Visa Sponsorship

At this time, SPL is unable to offer visa sponsorship for this position. We appreciate your interest and encourage you to explore other opportunities with SPL that may be a fit in the future.

Quick Apply

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help desk support jobs in cleveland, tx

IT Administrator

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