Top 67 Automotive service manager Jobs in Cleveland Oh

Service Manager, Dealership
Carvana —Cleveland, OH
- Overtime
- Background check
- 18 years or older
- Clean driving record
- Wellness program
- Health insurance
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Service Manager, Dealership
Carvana —Avon Lake, OH
- Overtime
- Background check
- 18 years or older
- Clean driving record
- Wellness program
- Health insurance
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Manager of Fleet Services
Northeast Ohio Regional Sewer District —Cuyahoga Heights, OH
- $80,606 - $100,758 a year
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Free parking
- Wellness program
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Branch Manager - Commercial Tire Shop
Conlan Tire LLC —Brook Park, OH
- $75,000 - $90,000 a year
- Full-time
- Bilingual
- Background check
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
12d
Service Manager Freightliner Dealership
CLEVELAND FREIGHTLINER INC —Parma, OH
- $95,000 - $150,000 a year
- Clean driving record
- Dealership
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
12d
Auto Care Center Service Manager
Walmart —Macedonia, OH
- $20 - $33 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
NTB - Automotive Assistant & Service Managers
NTB - National Tire & Battery —Middleburg Heights, OH
- $40,000 - $65,000 a year
- Online Application
- 18 years or older
- Mid-level
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Store Manager - Store 473
Mr.Tire Auto Service Centers —Cleveland, OH
- $63,000 - $70,000 a year
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Paid holidays
- Dental insurance
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Collision General Manager
Caliber —Valley City, OH
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Health insurance
2d
Store Manager - Store 476
Tire Choice Auto Service Centers —Parma Heights, OH
- $63,000 - $70,000 a year
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
NTB - Automotive Assistant & Service Managers
Mavis Tire Supply —Brook Park, OH
- $40,000 - $65,000 a year
- Online Application
- 18 years or older
- Mid-level
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
5d
Dealer Relationship Manager - Cleveland
Stellantis Financial Services US —Cleveland, OH
- Weekends as needed
- Remote
- Mid-level
- Travel
- US work authorization
- Opportunities for advancement
Quick Apply
12d
Automotive Store Manager
City Tire Pros —Mentor, OH
- $55,000 - $65,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Employee discount
Quick Apply
Service Manager
Conrad’s Tire Express And Total Car Care —Parma, OH
- $45,000 - $70,000 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- 3 years
Quick Apply
9d
Store Manager - Store 1442
Mr.Tire Auto Service Centers —Strongsville, OH
- $63,000 - $70,000 a year
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
Automotive Store Manager - Store 870
Mr.Tire Auto Service Centers —South Euclid, OH
- $63,000 - $70,000 a year
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
13d
Midas - Automotive Assistant & Service Managers
Midas —Solon, OH
- $45,000 - $65,000 a year
- Full-time
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Maintenance Manager
Republic Services —Elyria, OH
- $99,800 - $137,300 a year
- Full-time
- Customer service
- Computer literacy
- 3 years
- AD&D insurance
- Employee stock purchase plan
10d
Assistant Manager
City Tire Pros —Mentor, OH
- $18 - $22 an hour
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Fleet Service Manager
Kimble —Twinsburg, OH
- Mentoring
- Business Administration
- Senior level
- Dental insurance
- Vision insurance
Quick Apply

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automotive service manager jobs near cleveland oh

Service Manager, Dealership

Carvana -
Cleveland, OH

Quick Apply

Job Details

Full-time

Benefits

Wellness program
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Vendor relationship building
Personal protective equipment (PPE) use
Team leadership
Employee relationship building
English
Driver's License
Data interpretation
Computer skills

Full Job Description

About Carvana

At Carvana, we sell cars—but we're not car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own mom. Period. That's why every vehicle goes through Carvana's process, where it's inspected, perfected, and prepared to meet our high standards before it ever reaches you. And now, we're bringing those same values to our new car dealerships—delivering quality, trust, and care you'd be proud to share with Mom.

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.

Think you've got what it takes to join our team? Keep reading below to see what we're looking for!

About the team and position

The Service Manager, Dealership Operations is responsible for the success of the dealership's service businesses, overall facilities management, and OEM relationship. This leader oversees a team of up to 40 team members, driving customer satisfaction, profit growth, compliance, and operational excellence across the dealership.

What you'll be doing

Management – Service Operations

Lead all aspects of the dealership's Service operations to achieve revenue, gross profit, and customer satisfaction targets.
Oversee daily/weekly performance reviews, analyzing KPIs (CSI, RO count, gross profit, technician efficiency). Implement action plans to hit targets.
Drive consistent execution of operating standards (standardized work, 5S, safety protocols, visual management).
Partner with Parts Manager to improve workflow, reduce cycle times, and maximize shop and parts department throughput.
Monitor warranty processes to ensure compliance and maximize claim recovery.
Continuously improve customer experience, speed of service, and first-time fix rate.

Facilities – Dealership Maintenance & Compliance

Ensure the service facility is well-maintained, clean, and fully compliant with brand and OEM image standards.
Directly manage service vendors (e.g., paint and body, detail to ensure efficient, high quality work at a competitive cost. Enforce workplace safety standards, OSHA requirements, and loss-prevention measures to protect associates and customers.

Relationship – OEM & Brand Alignment

Serve as a liaison with OEM representatives for service.
Ensure alignment with OEM warranty policies, recall processes, and customer satisfaction programs.
Proactively manage OEM facility inspections, responding to audit findings and driving timely resolution of issues.
Build and sustain positive working relationships with OEM field teams to ensure strong collaboration and support.

People Leadership & Development

Recruit, hire, and retain high-performing Service team; maintain a bench of candidates for key positions.
Improve, sustain and oversee training, certification, and career progression programs for associates at all levels.
Deliver competency-based feedback and performance reviews to drive accountability and growth.
Mentor service associates to strengthen leadership capabilities, functional expertise and operational execution.
Foster a culture of teamwork, engagement, and continuous improvement throughout the dealership.

Continuous Improvement

Identify and prioritize opportunities for process and performance improvement across fixed operations.
Lead and sponsor Lean/Kaizen initiatives that increase efficiency, reduce costs, and enhance customer experience.
Hold teams accountable for measurable results from continuous improvement efforts.

What you should have

Minimum of 5 years of management experience either in automotive or a lean manufacturing environment
A valid driver's license + clean driving record
Proven track record of leading and developing associates
Proven ability to obtain project deliverables and company metrics
Knowledge of lean manufacturing principles; understanding of the Toyota Production System problem solving model is a plus
An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold)

Excellent oral and written communications skills
Ability to work with and through teams to achieve results
Strong analysis and decision making ability
Proficient computer skills

What we'll offer in return

Full-Time Position with a competitive salary
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy, both physically and mentally
Access to opportunities to expand your skillset and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

Must be able to read, write, speak and understand English
Must be at least 18 years of age
Must have a valid driver's license
A clean driving record with no more than two moving violations or DUI's in the last three years
Work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
Use personal protective equipment to prevent exposure to hazardous materials
May be requested to work overtime and weekends for special programs and events.
Frequent standing and sitting with varying periods of each
Lift up to 40 pounds frequently
Walk up to three miles each day

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Refine Your Search

automotive service manager jobs in cleveland oh

Service Manager, Dealership

Service Manager, Dealership

Manager of Fleet Services

Branch Manager - Commercial Tire Shop

Service Manager Freightliner Dealership

Auto Care Center Service Manager

NTB - Automotive Assistant & Service Managers

Store Manager - Store 473

Collision General Manager

Store Manager - Store 476

NTB - Automotive Assistant & Service Managers

Dealer Relationship Manager - Cleveland

Automotive Store Manager

Service Manager

Store Manager - Store 1442

Automotive Store Manager - Store 870

Midas - Automotive Assistant & Service Managers

Maintenance Manager

Assistant Manager

Fleet Service Manager

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