Top 21 Customer service excellence analyst Jobs in Cleveland Oh

Pricing Analyst
TriMark USA —Cleveland, OH
- $65,000 - $75,000 a year
- Weekends as needed
- Background check
- Customer service
- Military
- Health insurance
- Dental insurance
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12d
Entry Level Support or Quality Assurance Analyst
Acumen Solutions, Inc —Cleveland, OH
- Office
- Bachelor's degree
- US work authorization
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Business Systems Analyst II
AmTrust Financial Services, Inc. —Cleveland, OH
- $58,500 - $90,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Marketing Strategic Growth Analyst
World Synergy —Beachwood, OH
- Full-time
- Writing skills
- Mid-level
- Office
Pricing Analyst
IMCD —Westlake, OH
- Full-time
- Marketing
- Customer service
- Mid-level
12d
Sr Commercial Operations Analyst
Lubrizol —Wickliffe, OH
- Hybrid work
- Office
- Organizational skills
- Senior level
Cost Analyst
Stanley Black & Decker —Elyria, OH
- $62,200 - $100,200 a year
- Full-time
- Microsoft Excel
- Oracle
- Mid-level
- Wellness program
- Employee stock purchase plan
Marketing Analyst
Hose Master —Euclid, OH
- Full-time
- Sales
- Marketing
- Mid-level
Freight Procurement Analyst
Avery Dennison —Mentor, OH
- $76,275 - $113,904 a year
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Paid parental leave
- Paid holidays
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Digital & IT Senior Analyst - Messaging
Parker Hannifin Corporation —Cleveland, OH
- On call
- Computer Science
- Mid-level
- Office
SAP Analyst - Planning and Manufacturing
Parker Hannifin Corporation —Cleveland, OH
- Full-time
- Mid-level
- Finance
- Continuous improvement
Supply Planning Senior Analyst
The Lincoln Electric Company —Cleveland, OH
- $81,992 - $102,490 a year
- Full-time
- 5 years
- Analysis skills
- Senior level
Demand Planning Senior Analyst
The Lincoln Electric Company —Cleveland, OH
- $81,992 - $102,490 a year
- Full-time
- 5 years
- Office
- Analysis skills
12d
Senior Technical Analyst
Foundation Software —Strongsville, OH
- Full-time
- Azure
- Office
- AWS
- Health insurance
- Dental insurance
Quick Apply
Financial Analyst (Division Data Analytics Analyst)
Parker Hannifin Corporation —Mentor, OH
- Full-time
- Bachelor of Science
- System design
- Mid-level
- Paid parental leave
- Paid holidays

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Entry Level Support or Quality Assurance Analyst
Acumen Solutions, Inc —Cleveland, OH
Bachelor’s degree in Management Information Systems or related field. § Determine root cause analysis of issues and help determine and implement solutions.
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Systems Analyst I - EMR Applications
METROHEALTH SOUTH CAMPUS —Cleveland, OH
Associate’s Degree in a related field or in lieu of degree, minimum two years’ experience using or installing systems relative to the assigned area of…

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Senior Project Cost Analysts
ITS (Integrated Talent Strategies) —Columbus, OH
Bachelor’s degree in Business, Accounting, Finance, Supply Chain, or a related field. Solid understanding of procurement processes, policies, and tools.
$30 - $36 an hour
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8d
Consumer Finance Analyst
Improveit Home Remodeling —Columbus, OH
Support budget reviews and resolve affordability questions the field can't answer alone. They love the design, they're ready to move forward, and then the…
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customer service excellence analyst jobs near cleveland oh

Pricing Analyst

TriMark USA -
Cleveland, OH

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Job Details

Full-time
$65,000 - $75,000 a year
12 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching

Qualifications

Client relationship management
Customer communication
Operational analysis
Confidential information handling
Corporate research
Customer relationship building
Organization design
Business strategy analysis
Pricing analysis
Customer service
Military
Spreadsheets
Competitive analysis
ERP systems
Operations coordination planning
Business intelligence report generation
Performance Reporting
Mid-level
Analysis skills
Cost analysis
Task prioritization
Profitability analysis
Productivity software
Data collection
Supply chain optimization
2 years
Project stakeholder communication
Data manipulation
Operations planning
Scenario analysis

Full Job Description

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you’ll love it here!
+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
+ 401k
+ Community Service Day
+ Spotlight Awards
+ National Sales Excellence Awards
+ CFSP Prep Certification Program

POSITION SUMMARY:

The Pricing Analyst reports to the Manager, Master Data Management
Located in Cleveland, OH or Bedford Park, IL
Full-Time
Hybrid

The Pricing Analyst plays a pivotal role in planning, integrating, and analyzing short-term and occasionally long-term directions for competitive product analysis, task execution, and workflow enhancement. This position requires effective communication and collaboration with external and internal stakeholders to understand information needs and functional requirements.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:Advanced Analysis and Research:

Conduct intricate analysis and research on a diverse range of studies and activities impacting all organizational levels.
Review and optimize organizational functions and structures for improved efficiency.

Executive Reporting and Communication:

Provide timely and insightful reporting to the executive team on supply chain activities, specifically focusing on top customers.
Address site-specific performance and contribute to project impact cost modeling components of the business.

Strategic Operational Planning:

Develop detailed "what if" modeling to support strategic operational planning, presenting recommended plan(s) of action.
Facilitate problem resolution and maintain strong customer relationships.

Planning and Execution Assistance:

Assist in the planning, requirements development, and execution of various activities within the supply chain.
Perform other related duties as required and assigned.

COMPETENCIES:

Possess unwavering integrity and ethical character with a clean financial background.
Understand and support the confidential nature of the position and related functions.
Exhibit exceptional written, verbal, and interpersonal skills, articulating recommendations in a concise and timely manner.
Ability to quickly prioritize among numerous tasks.
Conduct detailed analysis, organization, summarization, and articulation of information related to profitability and long-term organizational goals.
Demonstrate strong analytical skills using current and future ERP systems, along with homegrown applications focused on data manipulation and reporting.
Analyze business processes and recommend improvements to enhance productivity and throughput.
Exhibit meticulous attention to detail for quick and accurate data gathering and analysis.
Demonstrate flexibility by working weekends and from home when applicable.
Ability to travel as needed.

QUALIFICATIONS & EXPERIENCE:

2 – 4 years of experience working in a decision support analytic function, or equivalent military or practical experience.
Experience in a multi-state environment is preferred.
Exceptional computer skills, including advanced proficiency in MS Office Suite, especially excel.
Ability to quickly learn and utilize company enterprise software.
Ability to successfully pass a background check post offer acceptance.

#PMIndeed

Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related compensatory factors.
In addition to base salary, this role will be eligible for participation in TriMark’s’ benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.
TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].
Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact [email protected].

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Refine Your Search

customer service excellence analyst jobs in cleveland oh

Pricing Analyst

Entry Level Support or Quality Assurance Analyst

Business Systems Analyst II

Marketing Strategic Growth Analyst

Pricing Analyst

Sr Commercial Operations Analyst

Cost Analyst

Marketing Analyst

Freight Procurement Analyst

Digital & IT Senior Analyst - Messaging

SAP Analyst - Planning and Manufacturing

Supply Planning Senior Analyst

Demand Planning Senior Analyst

Senior Technical Analyst

Financial Analyst (Division Data Analytics Analyst)

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