Top 6601 Dispatch manager Jobs in Cleveland Oh

Sales Operations Manager
Ericson Manufacturing —Willoughby, OH
- Full-time
- Hybrid work
- Microsoft Outlook
- Marketing
- 5 years
- Health savings account
- Paid holidays
Quick Apply
8h
Clinic Sales & Experience Manager
Milan Laser Hair Removal —Cleveland, OH
- $75,000 - $95,000 a year
- Urgently hiring
- Mid-level
- 2 years
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Collections Manager
Electronic Merchant Systems —Cleveland, OH
- From $65,000 a year
- Full-time
- Oracle
- Management
- 5 years
- AD&D insurance
- Health insurance
Quick Apply
8d
Territory Manager - Eastern OH
Euro Auctions —Cleveland, OH
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Business development
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Value Stream Manager
Crane Aerospace & Electronics —Elyria, OH
- Full-time
- Background check
- Inventory management
- Pass drug screening
- Paid holidays
- Disability insurance
1d
Customer Service Manager
CLEVELAND RANGE LLC —Mayfield, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Operations Manager
PrimeFlight Cargo Services —Cleveland, OH
- $75,000 a year
- Extended hours
- Background check
- 18 years or older
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
14h
Director, Contact Center Operations
Medical Service Company —Bedford, OH
- $73,478 - $110,217 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- HIPAA
- Health savings account
- AD&D insurance
Quick Apply
7d
Service Manager
Valley Freightliner —Parma, OH
- $95,000 - $150,000 a year
- 5 years
- Bachelor's degree
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Delivery Service Manager / Dispatch Coordinator (7400)
ABC® Supply Interiors, Inc. —Bedford Heights, OH
- Full-time
- Management
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Dispensary General Manager
Roam Dispensary —Independence, OH
- $65,000 - $80,000 a year
- Weekends as needed
- Computer literacy
- Merchandising
- Basic math
- Health insurance
- Dental insurance
Quick Apply
9d
Community Manager - Market Rate
The NRP Group —Cleveland, OH
- $75,000 - $80,000 a year
- Full-time
- Mid-level
- Apartments
- 1 year
- Paid parental leave
- Paid holidays
Quick Apply
1d
General Manager, Airport Customer Experience
American Airlines —Cleveland, OH
- $98,000 - $134,000 a year
- Customer service
- 5 years
- Office
- Health insurance
- Dental insurance
8d
Logistics Manager
Pioneer Athletics —Cleveland, OH
- $90,000 - $125,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Contracts
Quick Apply
1d
Senior Station Manager
Amazon.com Services LLC —Cleveland, OH
- $135,000 - $182,700 a year
- Weekends as needed
- Engineering
- English
- Analysis skills
- AD&D insurance
- Health insurance
Customer Service Representative
Eaton —Euclid, OH
- $71,000 - $105,000 a year
- Background check
- Microsoft Outlook
- Writing skills
- Retirement plan
2d
Customer Service Representative- Operations
Sherwin-Williams —Cleveland, OH
- $56,743 - $70,367 a year
- Full-time
- Inventory management
- Office
- High school diploma or GED
11h
Operations Division Manager - Fraud Solutions-- Head of Fraud Products, Segments and Channels
KeyBank National Association —Brooklyn, OH
- $116,000 - $216,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- In-person
Sr. Client Manager
Gallagher Benefit Services —Cleveland, OH
- $66,000 - $128,500 a year
- High school diploma or GED
- Supervising experience
- Bachelor's degree
2d
Customer Success Manager
3E —Cleveland, OH
- $74,000 - $84,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
8d

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Sales Operations Manager

Ericson Manufacturing -
Willoughby, OH

Quick Apply

Job Details

Full-time
8 hours ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Performance dashboard reports
Staff supervision
Microsoft Outlook
Sales analytics & reporting tools
Managing teams in a customer support role
Dashboard creation
ERP systems
Dashboard creation support
Sales team management
Sales management systems proficiency
Leading team collaboration initiatives
CRM system proficiency
Sales leadership
Sales automation technologies
Cross-functional communication

Full Job Description

Sales Operations Manager

Overview: We are seeking an experienced Sales Operations Manager who will be responsible for leading Inside Sales and Customer Service operations while driving process excellence, CRM effectiveness, sales analytics, lead management, quoting discipline, and revenue growth support. This role serves as the operational backbone of the sales organization by managing customer service personnel, inside sales representatives, lead-management processes, sales reporting, forecasting support, and HubSpot CRM administration.

The ideal candidate combines strong leadership skills with hands-on experience in customer service, inside sales, CRM management, data quality, and business analytics. This individual will ensure timely customer response, accurate sales information, consistent CRM usage, clean opportunity tracking, and continuous improvement across the sales administration process.

Key Responsibilities:

Lead, coach, develop, and hold accountable the Inside Sales and Customer Service teams.
Establish department goals, KPI expectations, workflow standards, and service-level expectations.
Manage daily sales administration activities, quote support workflows, reporting rhythms, and process documentation.
Monitor sales pipeline activity, quote-to-order conversion, lead progression, open opportunities, and customer follow-up.
Prepare sales reports and support leadership with forecasting, planning, dashboards, and scorecards.
Serve as the primary administrator and subject matter expert for HubSpot CRM.
Maintain accurate CRM records, workflows, dashboards, reports, forms, pipelines, task views, and automation where appropriate.
Train employees on proper HubSpot usage, including tracking emails, logging activity, creating tasks, updating deals, and using templates or snippets.
Oversee customer service activities, including customer inquiries, order status requests, issue escalation, and complaint resolution coordination.
Collaborate with Sales, Marketing, Operations, Finance, Engineering, Accounting, and Product Management to improve communication, customer response, reporting accuracy, and process effectiveness.
Develop and support lead intake, assignment, qualification, follow-up, and closure processes.
Identify recurring customer or process issues and recommend improvements that increase speed, accuracy, sales effectiveness, and customer responsiveness.

Minimum Qualifications:

Bachelor’s degree in Business Administration, Marketing, Sales, or a related field; equivalent experience may be considered.
Minimum of five years of experience in Inside Sales, Customer Service, Sales Operations, or a related leadership role.
Minimum of three years of staff management or team leadership experience.
Advanced proficiency with HubSpot CRM, including contact, company, and deal management; tasks; activity tracking; dashboards; reports; templates; and workflow concepts.
Strong Microsoft Office skills, especially Excel for reporting and analysis.
Experience working with ERP systems in a business-to-business or manufacturing environment.
Strong analytical, organizational, problem-solving, and communication skills.
Ability to work cross-functionally with Sales, Marketing, Operations, Finance, Engineering, and Product Management.

Preferred Qualifications:

Experience in manufacturing, electrical products, industrial distribution, or contractor supply channels.
HubSpot Sales Hub certification or equivalent practical CRM administration experience.
Experience aligning CRM, ERP, Outlook, marketing platforms, and business intelligence tools.
Experience with Power BI, advanced Excel dashboards, or similar reporting tools.
Lean, Six Sigma, continuous improvement, or business process documentation experience.

Benefits:

Medical, dental and vision Insurance
401(k)
401(k) Matching
Health Savings Account
Company Paid Life Insurance
Voluntary Life Insurance
Company Paid Short-term & Long-term Disability
Paid vacation & holidays

Ericson Manufacturing Company engineers and manufactures temporary power, lighting and electrical safety products for commercial/industrial construction, facility maintenance and other industries. Family owned and operated since 1918, our mission is to safeguard jobsites with quality and innovative solutions with a commitment to products made in the USA that provide ease of use and longevity in the field.

Ericson offers a competitive compensation and benefit program.

Want to learn more about Ericson? Check out our website: www.ericson.com

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):
*
How many years of experience do you have in sales operations, inside sales, customer service, or a related business function?
*
Do you have experience working in a manufacturing, industrial, electrical products, or B2B distribution environment?

What is your desired salary?
Do you want to tell us anything else about yourself?

Work Location: Hybrid remote in Willoughby, OH 44094

Quick Apply

Refine Your Search

dispatch manager jobs in cleveland oh

Sales Operations Manager

Clinic Sales & Experience Manager

Collections Manager

Territory Manager - Eastern OH

Value Stream Manager

Customer Service Manager

Operations Manager

Director, Contact Center Operations

Service Manager

Delivery Service Manager / Dispatch Coordinator (7400)

Dispensary General Manager

Community Manager - Market Rate

General Manager, Airport Customer Experience

Logistics Manager

Senior Station Manager

Customer Service Representative

Customer Service Representative- Operations

Operations Division Manager - Fraud Solutions-- Head of Fraud Products, Segments and Channels

Sr. Client Manager

Customer Success Manager

I want to receive the latest job alert for dispatch manager in cleveland oh

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