Top 65 Ecommerce Jobs in Cleveland Oh

Bilingual Customer Service Representative
Request A Test —Brecksville, OH
- $20 - $24 an hour
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Local CDL A Driver - Amazon Freight Partner
Reed Transportation Solutions, LLC —Cleveland, OH
- $24 - $26 an hour
- Full-time
- Background check
- Clean driving record
- Local
- Health insurance
- Dental insurance
Quick Apply
1d
E-Commerce Manager- Amazon 1P/3P Expert
Labyrinth Sales —Warrensville Heights, OH
- $65,000 - $70,000 a year
- 8 hour shift
- Hybrid work
- Background check
- Microsoft Outlook
- 5 years
- 401(k)
- Paid time off
Quick Apply
3d
Apothecary & Marketing Operations Coordinator
Options Naturopathic —Cleveland Heights, OH
- $40,000 - $45,000 a year
- 8 hour shift
- Google Workspace
- Mid-level
- Patient care
- Health insurance
- Dental insurance
Quick Apply
1d
Delivery Associate for Amazon Packages (Full-Time ONLY) | Falcor Express
Falcor Express LLC —Bedford, OH
- $21.75 an hour
- Weekends as needed
- Pass drug screening
- English
- Residential
- Paid training
- Health insurance
Quick Apply
LMS and E-Comm Manager
Wright Technical Services —Cleveland, OH
- Full-time
- Remote
- 5 years
- Mentoring
- Senior level
Quick Apply
Delivery Driver - $21.75/hr - Amazon Delivery
DC1 Transport LLC —Bedford, OH
- $21.75 - $23.25 an hour
- Part-time
- Clean driving record
- Pass drug screening
- Ability to lift 50 pounds
- Paid training
- Health insurance
Quick Apply
E-Commerce Small Parcel Delivery Driver (Independent Contractor)
A&T Express Winegarner Logistics —Cleveland, OH
- $150 - $200 a day
- Part-time
- Background check
- Customer service
- Ability to lift 50 pounds
Quick Apply
8d
Sr Business Analyst, eCommerce
Shurtape Technologies —Avon, OH
- Full-time
- 5 years
- Merchandising
- Office
Quick Apply
Flex Shopper - Full Time
Whole Foods Market —University Heights, OH
- $16.00 - $25.40 an hour
- 8 hour shift
- Hospitality
- 18 years or older
- English
- Store discount
- Paid time off
2d
Flex Shopper - Part Time
Whole Foods Market —University Heights, OH
- $16.00 - $25.40 an hour
- 8 hour shift
- Hospitality
- 18 years or older
- English
- Store discount
- Paid time off
3d
Business Intelligence Analyst - eCommerce
American Greetings —Westlake, OH
- Hybrid work
- 5 years
- Analysis skills
- Organizational skills
Retail Associate - eCommerce Sales Team Member
Goodwill Industries of Gr. Cleveland & East Central Ohio —Cleveland, OH
- From $14.40 an hour
- Full-time
- Background check
- High school diploma or GED
- Warehouse
- Paid holidays
- Disability insurance
Quick Apply
eCommerce Catalog Specialist
The Step2 Company, LLC —Streetsboro, OH
- Full-time
- Hybrid work
- Marketing
- Merchandising
- Mid-level
- Paid parental leave
- Paid holidays
9d
ECommerce Operations Associate
Phillips Light Industrial —Cleveland, OH
- $18 an hour
- Full-time
- Mid-level
- Product management
Quick Apply
Data Specialist (E-commerce & Internal Systems)
Dodd Camera Holdings Inc —Cleveland, OH
- $35,000 - $40,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
- Health insurance
- Retirement plan
Quick Apply
Part-Time E-Comm Packing Associate (20hrs/week)
Spill Ready Supplies —Solon, OH
- $20 an hour
- Part-time
- Computer literacy
- Warehouse
- Warehouse experience
- Opportunities for advancement
Quick Apply
5d
Retail Warehouse Associate - eCommerce Clerk
Goodwill Industries of Gr. Cleveland & East Central Ohio —Cleveland, OH
- From $14.40 an hour
- Weekends as needed
- Background check
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Pricing Administrator – Ecommerce
DF Supply —Twinsburg, OH
- $52,000 - $58,000 a year
- Full-time
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
8d
Prime Air Ground Handler, Amazon - Prime Air
Amazon.com Services LLC —North Randall, OH
- $27 an hour
- Weekends as needed
- Inventory management
- High school diploma or GED
- Ability to lift 50 pounds
- Employee assistance program
- 401(k) matching
12d

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ecommerce jobs near cleveland oh

Bilingual Customer Service Representative

Request A Test -
Brecksville, OH

Quick Apply

Job Details

Full-time
$20 - $24 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer operation
Spanish
Teamwork
Microsoft Excel
Microsoft Outlook
Writing skills
Word embeddings
English
E-commerce
Desktop applications

Full Job Description

COMPANY OVERVIEW

Founded in 2002, Request A Test is an ecommerce small business committed to providing nationwide, affordable, and convenient direct to consumer lab testing with outstanding customer service. We are proud to be a market leader in an ever-changing industry with tremendous growth opportunity. As a multi-year Weatherhead 100 award recipient, Request A Test has been recognized as one of the fastest growing companies in Northeast Ohio. Our team is passionate about the services we provide and the impact we make on our customers’ lives. Join our dynamic workplace that offers a positive, collaborative, and innovative work environment. If you like to win with purpose and are committed to excellence, then consider our Bilingual (English/Spanish) Customer Service Representative position.

THE ROLE

We are looking for an empathetic, reliable, multi-tasking, and problem-solving Bilingual (English/Spanish) Customer Service Representative who has a sincere desire to help others empower themselves and simplify their health journey. In this role, you will assist our customers via phone with sales and services inquiries, discuss alerts regarding results, problem-solve customer issues with our lab vendors, and assist with day-to-day operations of the business. You will work closely with a team of experienced trainers to be fully onboarded within 3 months of hiring.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Manage approximately 30-35 incoming calls daily to assist customers with placing orders, setting up accounts, answering questions, and resolving concerns.

· Review and upload test results and occasionally call customers regarding alert results.

· Monitor and follow up on orders that are time sensitive or require additional attention.

· Process online orders and order approvals.

· Assist with customer service email inquiries in English and Spanish.

· Monitor statuses of certain tests to maintain our service level agreements (SLAs).

· Document interactions and report new concerns to leadership.

· Adhere to HIPAA regulations as related to the handling of private and sensitive medical information.

· Work on special projects in different focus areas (marketing, finances, IT, operations, human resources).

· Other duties as assigned.

REQUIREMENTS FOR SUCCESS

· Perform the above duties with efficiency and minimal errors while maintaining a positive and professional attitude.

· Punctual and reliable with a strong work ethic.

· Ability to accept feedback to understand one’s areas of opportunities and use that feedback toward continuous improvement.

2 years’ customer service experience preferred and experience in a medical related field is a plus.
Comfortable using a computer for daily operations and has basic working knowledge of Microsoft Outlook, Word, and Excel.
Excellent interpersonal, verbal, and writing skills in English and Spanish; strong communication with attention to detail.
Open minded and receptive to feedback.
Adheres to and upholds Request A Test’s Code of Conduct

ADDITIONAL INFORMATION

$20-$24 Hourly ($42,000-$50,000 annual compensation).
Bonus opportunities available with increased targets over time.
Full-time, in office position (Brecksville, OH).
2 evenings (11am-8pm) weekly.
Half day Saturday (9am-1pm) twice monthly.
Overtime is irregular but occasionally required.
Benefit options include Medical, Vision, Dental, and 401(k) plan with Company Match.
Paid Time Off and Sick Time provided.
Paid holidays.
A fun and rewarding work environment with social activities and amazing colleagues.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Commute:

Brecksville, OH 44141 (Required)

Work Location: In person

Quick Apply

Refine Your Search

ecommerce jobs in cleveland oh

Bilingual Customer Service Representative

Local CDL A Driver - Amazon Freight Partner

E-Commerce Manager- Amazon 1P/3P Expert

Apothecary & Marketing Operations Coordinator

Delivery Associate for Amazon Packages (Full-Time ONLY) | Falcor Express

LMS and E-Comm Manager

Delivery Driver - $21.75/hr - Amazon Delivery

E-Commerce Small Parcel Delivery Driver (Independent Contractor)

Sr Business Analyst, eCommerce

Flex Shopper - Full Time

Flex Shopper - Part Time

Business Intelligence Analyst - eCommerce

Retail Associate - eCommerce Sales Team Member

eCommerce Catalog Specialist

ECommerce Operations Associate

Data Specialist (E-commerce & Internal Systems)

Part-Time E-Comm Packing Associate (20hrs/week)

Retail Warehouse Associate - eCommerce Clerk

Pricing Administrator – Ecommerce

Prime Air Ground Handler, Amazon - Prime Air

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