Top 1872 Guest experience manager Jobs in Cleveland Oh

General Manager
Arby's —Mayfield, OH
- $44,000 - $48,000 a year
- Full-time
- No education required
- Sales
- ServSafe
- Paid training
- Health savings account
Quick Apply
BIBIBOP General Manager - Pinecrest
BIBIBOP —Beachwood, OH
- Weekends as needed
- 18 years or older
- Ability to lift 50 pounds
- Driver's License
- Dental insurance
- Paid time off
Quick Apply
1d
Sous Chef
Tap Root Hospitality Group —Chagrin Falls, OH
- $60,000 - $70,000 a year
- Full-time
- Cooking
- Mid-level
- Team management
- Health insurance
- Dental insurance
Quick Apply
7d
Personal Training Manager
Crunch Fitness - Fit Fusion —Willoughby, OH
- $55,000 - $85,000 a year
- Full-time
- CPR Certification
- Management
- Sales
- Paid training
- Health insurance
Quick Apply
Sous Chef
Tap Root Hospitality Group —Chagrin Falls, OH
- $60,000 - $70,000 a year
- Full-time
- Cooking
- Mid-level
- Team management
- Health insurance
- Dental insurance
Quick Apply
12d
Associate Manager of Parking Operations - Akron General Hospital
Towne —Cleveland, OH
- $48,000 - $50,000 a year
- Full-time
- Hospitality
- 18 years or older
- Clean driving record
- AD&D insurance
- Paid holidays
Quick Apply
Facilities Maintenance Manager
Shoreby Club —Cleveland, OH
- $60,000 - $65,000 a year
- Full-time
- Bar
- Casual dining restaurant
- 5 years
- Health insurance
- Dental insurance
Quick Apply
8h
Assistant General Manager
Chipotle —Streetsboro, OH
- Overtime
- Ability to walk for extended periods
- Fast casual restaurant
- Mid-level
- Health insurance
- Dental insurance
6d
Assistant Store Manager - Store 861
Mr.Tire Auto Service Centers —Mayfield Heights, OH
- $16 - $20 an hour
- Weekends as needed
- ASE Certification
- Merchandising
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Restaurant Manager/Assistient Manager (ANTONIO'S PZZA)
ANTONIO'S PIZZA —Westlake, OH
- $40,000 - $47,000 a year
- Full-time
- Customer service
- Restaurant management
- Cooking
- Paid training
- Health insurance
Quick Apply
5d
General Manager
Culver's —Avon, OH
- $20 - $22 a year
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
- Paid training
- Disability insurance
Quick Apply
14d
General Manager
Choolaah Indian BBQ —Beachwood, OH
- From $70,000 a year
- Weekends as needed
- Sales
- Customer service
- Mid-level
- Paid training
- Health insurance
Quick Apply
Restaurant General Manager
Confidential —Cleveland, OH
- $54,000 - $62,500 a year
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Restaurant General Manager
Burger King —Berea, OH
- $48,000 - $62,500 a year
- Part-time
- 18 years or older
- Spanish
- No education required
- Health insurance
- Dental insurance
Quick Apply
Assistant Restaurant Manager
Confidential —Cleveland, OH
- $60,000 - $70,000 a year
- Full-time
- Bar
- Marketing
- Mid-level
- Paid time off
- 401(k) matching
Quick Apply
General Manager - Buffalo Wild Wings - Elyria, OH
Grube Inc. dba Buffalo Wild Wings —Elyria, OH
- $63,000 - $70,000 a year
- Full-time
- Mid-level
- Quick service & fast food restaurant
- Recruiting
- Paid training
- Health insurance
Quick Apply
8d
Assistant Manager
Burger King —Solon, OH
- Overtime
- 18 years or older
- Restaurant management
- 11+ years
- Health insurance
- Dental insurance
Quick Apply
Post-Secondary Manager
Hope Ignites Northeastern Ohio —Cleveland, OH
- $50,000 - $60,000 a year
- Weekends as needed
- High school
- Research
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
6d
Restaurant General Manager
Burger King —Fairview Park, OH
- $48,000 - $62,500 a year
- Part-time
- 18 years or older
- Spanish
- No education required
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager/General Manager
ANTONIO'S PIZZA —Middleburg Heights, OH
- $35,000 - $50,000 a year
- Weekends as needed
- Background check
- Hospitality
- ServSafe
- Paid training
- Health insurance
Quick Apply

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guest experience manager jobs near cleveland oh

General Manager

Arby's -
Mayfield, OH

Quick Apply

Job Details

Full-time
$44,000 - $48,000 a year

Benefits

Paid training
Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Opportunities for advancement
Flexible schedule
Life insurance

Qualifications

Customer communication
Team leadership
High school diploma or GED
Cash register
Managing food service teams
POS systems
General management
Food preparation equipment operation

Full Job Description

#RestaurantCareers_TA

Be a part of what we are building here at Arby's.

At Arby’s, we are guided by our six core values: Dream Big, Work Hard, Get it Done, Play Fair, Have Fun, and Make a Difference. We welcome you to the opportunity to help us cultivate an environment and culture where our team members can develop and flourish.

Job Summary

The General Manager (GM) is the strategic and operational leader of the restaurant, responsible for driving overall performance, profitability, and guest

satisfaction. This role oversees all day‑to‑day operations, leads a high‑performing management team, ensures food‑safety and operational compliance, and cultivates

a positive culture that supports team development, engagement, and consistent execution of brand standards.

The General Manager models the company’s core values, delivers exceptional hospitality, and ensures every guest experiences a safe, clean, and welcoming environment. As a hands‑on leader, the GM actively supports all positions as needed and drives continuous improvement across the restaurant.

Responsibilities

The General Manager is the strategic leader of the restaurant, responsible for the direction and control of restaurant operations to ensure a positive guest experience and company profitability. This individual will direct the operation of the restaurant, attain sales and profit objectives, and maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members. This individual isn’t just running a restaurant—they’re creating memorable experiences and building teams.

Requirements

Minimum 2+ years of foodservice management experience; QSR or casual dining GM experience preferred
High School Diploma or GED required. An associate or a bachelor’s degree is preferred.
ServeSafe Certification preferred (training may be provided)

Physical Requirements

Frequently lift and carry items up to 70 lbs.
Stand for extended periods (up to an entire shift)
Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
Use ladders occasionally for maintenance checks
Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
Operate POS systems, kitchen equipment, computers, and other standard devices
Communicate clearly with employees, guests, vendors, and leadership teams

Benefits

Recognition and growth- we aim to recognize your dedication and hard work.
Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
Paid Training – we aim to set you up for success!
Early Wage Access– Access your earnings before payday
Company discounts – MAKE IT A ROUTINE AND SAVE!
Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you.

We are an Equal Opportunity Employer.

Be a part of what we are building here at Arby's.
At Arby’s, we are guided by our six core values: Dream Big, Work Hard, Get it Done, Play Fair, Have Fun, and Make a Difference. We welcome you to the opportunity to help us cultivate an environment and culture where our team members can develop and flourish.
Bring your talents to a team where you belong. Embark on a career that promotes growth and supports flexible schedules.
Our team members are the cornerstone of our craft.

Pay: $44000.00 - $48000.00 / year

Job Type: fulltime

Education: No education required

Work location: On-site

Quick Apply

Refine Your Search

guest experience manager jobs in cleveland oh

General Manager

BIBIBOP General Manager - Pinecrest

Sous Chef

Personal Training Manager

Sous Chef

Associate Manager of Parking Operations - Akron General Hospital

Facilities Maintenance Manager

Assistant General Manager

Assistant Store Manager - Store 861

Restaurant Manager/Assistient Manager (ANTONIO'S PZZA)

General Manager

General Manager

Restaurant General Manager

Restaurant General Manager

Assistant Restaurant Manager

General Manager - Buffalo Wild Wings - Elyria, OH

Assistant Manager

Post-Secondary Manager

Restaurant General Manager

Assistant Manager/General Manager

I want to receive the latest job alert for guest experience manager in cleveland oh

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