Top 18 Hotel front office manager Jobs in Cleveland Oh

Hotel Front Desk Manager
Holiday Inn Independence | Janus Hotels & Resorts —Independence, OH
- $45,000 - $50,000 a year
- Full-time
- Mid-level
- Hotel
- Organizational skills
- On-the-job training
Quick Apply
10d
Assistant Front Office Manager ** Extra Wellness Day Off Each Month!
Hyatt Regency Cleveland —Cleveland, OH
- Mid-level
- Hotel
- Supervising experience
- Paid holidays
- Health insurance
Hotel Front Office Manager
Embassy Suites Cleveland Rockside —Independence, OH
- $50,719.58 - $61,081.64 a year
- Full-time
- Mid-level
- In-person
- Resort
- Health insurance
- Dental insurance
Quick Apply
3d
Front Office Mgr. - InterContinental Hotel and Conference Center Cleveland
InterContinental —Cleveland, OH
- $57,000 a year
- Weekends as needed
- Writing skills
- Basic math
- Mid-level
Front Office Manager - InterContinental Suites Hotel Cleveland
InterContinental —Cleveland, OH
- $53,000 - $54,500 a year
- Inventory management
- Mid-level
- 3 years
Hotel General Manager
TownePlace Suites Solon —Solon, OH
- $75,000 - $90,000 a year
- Weekends as needed
- Customer service
- 3 years
- Hotel
- Health insurance
- Dental insurance
Quick Apply
10d
Front Desk Agent - Hotel Cleveland, Autograph Collection
Coury Hospitality —Cleveland, OH
- Full-time
- Sales
- Writing skills
- English
Quick Apply
Hotel Operations Manager (Front Office) – Greater Cleveland Area
DelMonte Hotel Group —Beachwood, OH
- Full-time
- Mid-level
- Hotel
- Team management
- Opportunities for advancement
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Hotel Assistant General Manager – Greater Cleveland Area
DelMonte Hotel Group —Beachwood, OH
- Full-time
- Sales
- Mid-level
- Hotel
- Opportunities for advancement
Quick Apply
Hotel Assistant General Manager
Holiday Inn Mentor —Mentor, OH
- Weekends as needed
- Mid-level
- 3 years
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Hotel Sales Manager
Hilton Garden Inn Cleveland East Mayfield Village —Cleveland, OH
- $45,000 - $55,000 a year
- Extended hours
- Google Workspace
- Mid-level
- Hotel
- Paid time off
Quick Apply
12d
Night Auditor
Holiday Inn Express Westlake —Westlake, OH
- $16 a year
- Weekends as needed
- Mid-level
- Office
- Hotel
Quick Apply
Night Auditor
Pyramid Hotel Group —Beachwood, OH
- $16.00 - $16.50 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
4d
Bell Attendant
Hyatt Regency Cleveland —Cleveland, OH
- Part-time
- Hotel
- Communication skills
- Entry level
- Paid holidays
- Health insurance

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Site HR Partner
ABM Industries —Middleburg Heights, OH
Bachelor’s Degree in Human Resources Management or related field; in lieu of degree, 5+ years of related experience required. This role is on-site (Mon-Fri).
$60,000 - $70,000 a year
12d
Dental Office Manager - Patient Coordinator
Ridge Road Family Dentistry —Parma, OH
2+ years of Dental Office front desk experience REQUIRED. You'll guide the front office dentistry team, troubleshoot scheduling conflicts, and ensure every…
$32 - $38 an hour
Quick Apply

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Front Desk Manager | Dublin AC Hotel
Dublin AC —Dublin, OH
Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone…
$54,000 - $60,000 a year
Quick Apply
12d
Hotel Assistant General Manager - Hampton Inn Polaris
Hampton Inn and Suites - Polaris, Columbus, Ohio —Columbus, OH
Manage the front office operations and supervising directly the front desk and breakfast staff. Bachelor’s degree in hotel management, business, or related…
Quick Apply
7d

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Hotel Front Desk Manager

Holiday Inn Independence | Janus Hotels & Resorts
Independence, OH

Quick Apply

Job Details

Full-time
$45,000 - $50,000 a year
10 days ago

Benefits

On-the-job training

Qualifications

Staff supervision
Night audit
Receptionist experience within hospitality industry
Public relations
Hotel and accommodations guest complaints handling
OPERA
General management

Full Job Description

We are seeking an experience Front Desk Manager for the Holiday Inn Independence.

JOB SUMMARY: Maintains a high quality of service to guests through management of the functional areas of Reservations, Guest Registration, Concierge Services, Bell Services, Telephone Services, and Guest Accounting.

ESSENTIAL FUNCTIONS:

Maintains standards of guest services quality as established by systems operation and management
Achieves budgeted revenues and expenses and maximizes profitability related to the Guest Services Department
Contributes to the profitability and perception of guest satisfaction of other hotel departments
Develops short-term and long-term financial operational plans for the Guest Services Department which relate to the overall objectives of the hotel
Participates in the preparation of the annual hotel budget
prepares weekly forecast for department managers
Increases level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image
Manages in compliance with established company policies and procedures as well as Local, State, and Federal laws and regulations
Manages the Reservation function to maintain the highest possible room occupancy and average daily room rate through suggestive selling
Participates in the guest registration area each day during peak activity
Maintains procedures for credit control and handling of financial transactions
Maintains procedures for security of monies, guest security and emergency procedures
Reviews departmental-related guest complaints and ensures corrective action is taken
Ensures prompt payment of travel agent commissions on a daily/weekly basis
Maintains departmental communications through the effective use of staff meetings, log books and bulletin boards
Interviews, selects, and trains all Front Office staff, including an on-going program for orientation and development of each employee
Establishes and maintains an appropriate level of community involvement
Performs other related and unrelated tasks as assigned by management

Essential Skills: Requires familiarity with applicable franchise front desk standards and procedures. Previous IHG Opera experience required. Must possess knowledge of hotel interdepartmental relationships as well as all operations pertaining to front desk: Reservations, Guest Registration, Telephone Services, Guest Accounting/Night Audit. Must possess management/supervisory knowledge, skills, and ability. Must possess excellent public relations skills and ability to handle/resolve guest complaints. Requires management/supervisory skills as well as skill handling guest relations.

Educational/Vocational Preparation::

Associate's degree in Hotel/Restaurant management or business preferred; however, ability gained through 2+ years previous front office experience/on-the-job training may substitute for degree. Previous management experience is required.

Benefits available after 90-days.

REQUIREMENTS

Previous hotel front desk management experience
Must have excellent time management and organizational skills
IHG Opera experience required

Holiday Inn Independence

6001 Rockside Road

Independence, OH 44131

Quick Apply

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hotel front office manager jobs in cleveland oh

Hotel Front Desk Manager

Assistant Front Office Manager ** Extra Wellness Day Off Each Month!

Hotel Front Office Manager

Front Office Mgr. - InterContinental Hotel and Conference Center Cleveland

Front Office Manager - InterContinental Suites Hotel Cleveland

Hotel General Manager

Front Desk Agent - Hotel Cleveland, Autograph Collection

Hotel Operations Manager (Front Office) – Greater Cleveland Area

Hotel Assistant General Manager – Greater Cleveland Area

Hotel Assistant General Manager

Hotel Sales Manager

Night Auditor

Night Auditor

Bell Attendant

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