Department: Technology
Grade: 29
Reports To: Director
FLSA Status: Non-Exempt
Positions Supervised: Two
Last revision: July 2026
POSITION SUMMARY
Euclid Public Library is committed to our mission of Excellence, Professionalism and Learning so, that we can live our vision of being the gem of the community. While always supporting our values of literacy, creativity, innovation, customer service, respect, collaboration and fiscal responsibility.
The Technology Manager is responsible for accomplishing this mission by developing, implementing and coordinating the library’s electronic environment and facilitating electronic training
POSITION DUTIES
- Assigns work and delegates responsibility
- Assists departments with evaluation and selection of electronic resources
- Assists with establishing and maintaining order in the library
- Attends meetings and serves on internal and external committees
- Coordinates the planning, development, implementation, and evaluation of
electronic services
- Coordinates the purchase of hardware and software
- Determines necessary staffing and recommends staffing levels
- Develops and administers department budget
- Develops and/or conducts in-service training on emerging technologies, equipment,
and new software applications
- Directs staff by coaching, training, counseling, and disciplining employees, and planning,
monitoring and appraising job results
- Ensures effective communication of information to all department employees
- Interviews candidates for positions and recommends hiring
- Keeps up-to-date with new practices, trends, and standards in the field
by reading journals, attending professional meetings and conferences
- Maintains internal network and its security
- Oversees the maintenance of the library’s website and server infrastructure
- Participates in strategic planning process
- Prepares department work schedule; verifies time sheets
- Prepares monthly and annual department reports
- Resolves problems with computer network, hardware, and software applications
- Responsible for overall systems planning, design, operation and maintenance
- Reviews policies and procedures and recommends changes
- Serves as a member of the Administrative Team
- Serves as contact person with CLEVNET for technology and phone issues
- Performs additional duties and assignments, including senior-in-charge, as needed or
requested
QUALIFICATIONS
Education, Training and/or Experience
- Bachelor’s degree in Computer Science or an equivalent related degree, or a
combination of education, training and related work experience.
- Minimum of three (3) years' experience with progressive levels of responsibility
- Working knowledge of LAN/WAN/”SAN” client-server technology, telecommunications
networks, and application software
- A record of success in supervising and directing the work of others; or an
equivalent combination of education, training and experience
- Experience working in the public sector, preferred
- Must be able to pass a background check for the Euclid Public Library and the State
of Ohio Computer Center
- Valid Ohio driver’s license with an acceptable driving record
Knowledge, Skills, Abilities and Personal Characteristics
- Ability to address and resolve patron conflicts equitably
- Ability to define problems, collect data, establish facts and draw valid conclusions
- Ability to interpret and apply laws, regulations and library policies
- Ability to maintain confidentiality and use appropriate judgment in handling
information and records
- Ability to organize work, engage in a variety of tasks simultaneously and
consistently meet deadlines
- Ability to read, interpret, and write reports and business correspondence
- Ability to tactfully and effectively communicate and work with customers and staff
in a personable and professional manner
- Ability to interact with persons of various social, cultural, economic and
educational backgrounds for the purpose of providing professional,
courteous, and prompt service.
* Knowledge of the CLEVNET library system*
* Knowledge of the American Library Association Bill of Rights*
- Proficient with print and online resources; including searching skills, e-mail,
websites, databases and online operating systems*
- Computer network operations and maintenance
- Experience with strategic planning process
- Knowledge of budgeting and expense control
- Knowledge of intellectual freedom guidelines and standards
- Knowledge of purchasing practices and legal requirements
* Library services, policies, and procedures*
* Knowledge of Core Competencies required for position*
* Knowledge of Health and Safety requirements*
- Proficient in the use of Microsoft Office applications
- Team building skills; organizational and staff development skills
- Website design and maintenance
- Working knowledge of traditional and electronic library resources including
websites, databases, and online searching skills
- Understanding of patron confidentiality requirements and ethics responsibilities
under Ohio law*
- May be acquired after hire
PHYSICAL DEMANDS
Nature of work requires the ability to sit and use a computer for extended periods and operate standard office equipment. Requires ability to communicate and exchange information, collect, compile and prepare work documents, set up and maintain work files. Requires the ability to occasionally lift up to 20 lbs. and spend extended time using a keyboard, monitor and mouse or other input and display devices.
WORKING CONDITIONS
Work performed in a general library/office environment. Position may require availability for extended hours as needed, including evenings and weekends. Occasional day and overnight travel by air or automobile will be required for meetings and conferences. Position requires periodic participation and attendance at events and meetings.
This position description is not intended to be a complete list of all responsibilities, skills or working conditions associated with this position and is subject to review and change at any time in accordance with the needs of Euclid Public Library. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a position, duties and responsibilities that may be inherent, reasonably required for its performance, or required due to the changing nature of the position shall also be considered part of the position holder’s responsibility