Top 4 Pbx operator Jobs in Cleveland Oh

Front Desk Agent
HOTEL BRAND —Cleveland, OH
- $13 - $14 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
13d
Switchboard Operator - Part Time
Bass Pro Shops —Avon, OH
- $14.00 - $16.75 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Dental insurance
Guest Service Agent
CLEVELAND SOUTH HOSPITALITY LLC —Independence, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Guest Service Agent
CLEVELAND STRONGSVILLE HOSPITALITY LLC —Strongsville, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply

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Switchboard Operator-Contact Center; 64 hrs Biweekly; Variable
METROHEALTH SOUTH CAMPUS —Cleveland, OH
Receives and routes incoming/outgoing calls to the appropriate departments or clinics. May need to lift up to twenty-five (25) pounds on occasion.
Switchboard Operator - Part Time
Bass Pro Shops —Avon, OH
Answers and directs incoming phone calls in a prompt, friendly and outgoing manner. Qualified individuals with known disabilities may be entitled to reasonable…
$14.00 - $16.75 an hour

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Full-Time PBX - Telephone Operator
Hyatt Regency Columbus —Columbus, OH
Responsible for answering incoming calls to the Hyatt Regency Columbus and must have good typing skills, a positive attitude and excellent phone demeanor.
13d
Switchboard Operator - Part Time
Bass Pro Shops —Columbus, OH
Answers and directs incoming phone calls in a prompt, friendly and outgoing manner. Qualified individuals with known disabilities may be entitled to reasonable…
$14.00 - $16.75 an hour

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Front Desk Agent

HOTEL BRAND
Cleveland, OH

Quick Apply

Job Details

Part-time | Full-time
$13 - $14 an hour
13 days ago

Benefits

Employee discount

Qualifications

Foreign language proficiency
Computer operation
In-person customer service
High school diploma or GED
Organizational skills
Front desk
Computer skills
Hotel experience

Full Job Description

POSITION SUMMARY
Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous, and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs.

ORGANIZATIONAL SCOPE:
Position is responsible for exceptional customer service in order to generate revenue.

ESSENTIAL FUNCTIONS

Handle guest registration and room assignments, accommodating special requests whenever possible. (10%)
Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. (16%)
Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner. (50%)
Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc. (21%)
Cancel room reservations according to procedures. (2%)
Walk customers in a professional and courteous manner according to procedures if full house or extenuating circumstance. (1%)
Show guests to room assisting them with their luggage. (45%)
Explain all hotel facilities, their location in the hotel, hours of operation, answer all questions about these facilities and other hotel questions. (15%)
Check luggage for hotel guests both for day and overnight. (15%)

NON-ESSENTIAL FUNCTIONS

Inventory guest room keys according to policy and request re-keying as necessary.
Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservationist.
Verify registration cards against computer to ensure accuracy of name, type of payment, rate, market segment.

Qualifications

Knowledge and Skills:

Education:High school education or equivalent experience.
Experience:Three months to one full year of employment in a related position with this company or other organization(s).
Skills and Abilities: Requires a working knowledge of the Front Desk aspect of TTH services, policies or operations, and a general knowledge of the hotel. Working knowledge is generally learned on-the-job. Requires knowledge of and ability to operate computer equipment and the reservations system. Ability to read and speak English. A second language is preferred.

Job Types: Part-time, Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

Employee discount

Application Question(s):

21 + Older?

Education:

High school or equivalent (Preferred)

Experience:

Hotel Experience: 1 year (Preferred)
Front Desk: 1 year (Preferred)

Work Location: In person

Quick Apply

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pbx operator jobs in cleveland oh

Front Desk Agent

Switchboard Operator - Part Time

Guest Service Agent

Guest Service Agent

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