Top 3100 Sales operations Jobs in Cleveland Oh

VIP Customer Service & Representative Support Specialist
INNOVA —Cleveland, OH
- $20 - $28 an hour
- Online Application
- Google Workspace
- Mid-level
- Office
Quick Apply
9d
Sales Operations Associate
Marsh, Berry & Company, LLC —Woodmere, OH
- Hybrid work
- Microsoft Excel
- Marketing
- Mid-level
- Work from home
Sales Operations Analyst
MRI Software —Cleveland, OH
- Full-time
- Classroom
- Mid-level
- Analysis skills
- Paid holidays
- Dental insurance
Administrative Assistant
Cleveland Diagnostics Inc. —Cleveland, OH
- $25 - $29 an hour
- Monday to Friday
- Microsoft Excel
- Writing skills
- Office
- Paid holidays
- Disability insurance
Area Sales Manager
ALTENLOH BRINCK & CO US INC (SPAX, TRUFAST, & TRUF —Cleveland, OH
- Full-time
- Construction site
- Product management
- Travel
- Health insurance
- Dental insurance
Territory Sales Consultant
IGS Energy —Westlake, OH
- $50,000 - $100,000 a year
- 8 hour shift
- Background check
- Clean driving record
- Driver's License
- Wellness program
- Mileage reimbursement
Quick Apply
Director of Client Success
NCS Credit —Cleveland, OH
- Full-time
- 3 years
- Analysis skills
- Bachelor's degree
Quick Apply
12d
Territory Sales Consultant, Cleveland
IGS Energy —Cleveland, OH
- $50,000 - $100,000 a year
- 8 hour shift
- Background check
- Clean driving record
- Driver's License
- Paid training
- Wellness program
Quick Apply
Licensed Optician/Optician
Madison Eye Care Associates —Westlake, OH
- From $25 an hour
- Full-time
- Background check
- Customer service
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Specialty Infusion Manager
KabaFusion —Cleveland, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
11d
Landscape Field Supervisor
Hemlock Landscapes, Inc. —Chagrin Falls, OH
- $60,000 - $80,000 a year
- Full-time
- Spanish
- Construction site
- English
- Health insurance
- Dental insurance
Quick Apply
Field Technician – Fall Protection Systems
Diversified Fall Protection —Cleveland, OH
- $28 - $32 an hour
- Weekends as needed
- Background check
- Heavy lifting
- Construction site
- Disability insurance
- Health insurance
Quick Apply
Field Service Manager Columbus, OH (Heath)
BearCom —Parma, OH
- On call
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Sales Representative - Uncapped Commission
TQL —Independence, OH
- $40,000 - $75,000 a year
- Full-time
- Customer service
- No experience needed
- Office
- Relocation assistance
- Health insurance
Quick Apply
Outside Sales Representative/Franciscus
Franciscus Roofing —Westlake, OH
- $125,000 - $250,000 a year
- Construction site
- Mid-level
- Residential
Quick Apply
2d
Equipment Rental Technician (Customer Facing Role)
ABC Equipment Rental & Sales —Avon, OH
- $16 - $23 an hour
- Part-time
- Background check
- Clean driving record
- Maintenance
- Health savings account
- Paid holidays
Quick Apply
Commercial Sales Director - Health Solutions
Battelle —Ohio
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Training & development
- Wellness program
- Health insurance
General Manager
Arby's —Mayfield, OH
- $44,000 - $48,000 a year
- Full-time
- No education required
- Sales
- ServSafe
- Paid training
- Health savings account
Quick Apply
Treasury Management Sales Officer, Cleveland
Dollar Bank —Cleveland, OH
- $85,000 - $96,200 a year
- Background check
- Mid-level
- 3 years
Quick Apply
Agency Development Coach
FX Insurance Agency LLC —Independence, OH
- $70,000 - $71,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Leadership
- Opportunities for advancement
Quick Apply

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VIP Customer Service & Representative Support Specialist

INNOVA -
Cleveland, OH

Quick Apply

Job Details

Full-time
$20 - $28 an hour
9 days ago

Qualifications

Optimizing workflow processes
Employee onboarding
Customer records maintenance
Record keeping
Google Workspace
Pricing
Customer relationship building
Email customer support
Webinars
Phone communication
Operations coordination
Employee relationship building
Mid-level
Incident Escalation
Administrative experience
Managing clients in a customer support role
Sales quoting
Construction industry experience
Team training
Customer engagement
Sales management systems proficiency
CRM system proficiency
Productivity software
Manufacturing
Cross-functional collaboration
Escalation handling
Manufacturing company experience
Customer interaction during outreach
Communication skills
Sales follow-up

Full Job Description

Schedule: Monday to Friday, 9:00 AM to 5:00 PM

Location: Superior Ave, Ohio

Employment Type: Full-time, on-site

To be considered for this opportunity, please submit your application using the link below.

Apply Here: https://zurl.to/cEi2

About the Role

We are seeking a polished, friendly, highly organized, and dependable VIP Customer Service representative to join our growing HVAC company.

In this role, you will serve as the primary point of contact for our representative firms and sales representatives across North America. You will provide responsive, professional, and proactive support while coordinating with multiple internal departments to ensure every inquiry is handled accurately and followed through to completion.

This position is ideal for someone who enjoys building strong professional relationships, takes ownership of their responsibilities, communicates confidently, and is committed to providing a high level of service.

Key Responsibilities

Serve as the main point of contact for representative firms and sales representatives across North America.
Build and maintain strong relationships through regular communication, proactive outreach, and consistent follow-up.
Respond professionally to inquiries received by phone, email, CRM, company portals, and other communication channels.
Coordinate requests involving pricing, quotations, product information, technical documentation, marketing materials, training, onboarding, orders, and operational matters.
Act as the liaison between representatives and internal departments, including Sales, Customer Service, Technical Support, Marketing, Operations, Finance, Supply Chain, and Project Management.
Take ownership of representative inquiries from initial contact through final resolution.
Escalate complex matters to the appropriate department while continuing to monitor progress and keep the representative informed.
Support quotation, estimate, pricing, and order-validation activities in accordance with company procedures.
Maintain accurate records of communications, requests, follow-up actions, ticket activity, and account information in the CRM and other company platforms.
Assist with the onboarding and training of new representative firms and sales representatives.
Help coordinate webinars, customer visits, regional meetings, trade shows, product introductions, and other representative engagement initiatives.
Identify recurring issues, workflow challenges, and opportunities to improve representative support and operational efficiency.
Provide cross-functional support across related customer service and concierge functions as needed.
Assist with additional projects and operational responsibilities assigned by management.

Qualifications

Excellent written and verbal communication skills.
Professional, warm, and confident phone and email etiquette.
Strong attention to detail, organization, and accuracy.
Ability to manage multiple inquiries and priorities in a fast-paced environment.
Reliable, responsible, and committed to following through on every request.
Strong problem-solving skills and the ability to coordinate across multiple departments.
Experience with CRM systems, ticketing platforms, Google Workspace, or similar business tools is preferred.
Previous experience in customer service, sales support, account coordination, representative relations, office administration, or operations is an advantage.
Experience in the HVAC, manufacturing, construction, or technical-services industry is preferred but not required.

What We Are Looking For

The ideal candidate is someone who:

Treats every representative and customer like a VIP.
Takes ownership instead of waiting to be reminded.
Communicates proactively and keeps people informed.
Remains calm, helpful, and professional in a busy environment.
Builds strong working relationships with customers and colleagues.
Notices important details and maintains accurate records.
Is comfortable coordinating with several departments.
Follows every inquiry through to completion.
Enjoys working as part of a close-knit and growing team.
Is flexible, dependable, and willing to help wherever needed.

Why Join Us?

Earn between $20 and $28 per hour, depending on experience, with compensation above the typical rate for similar positions.
Build relationships with professional representative organizations across North America.
Work in a varied role combining customer service, sales support, account coordination, and operations.
Join a supportive, hands-on, and collaborative team environment.
Gain exposure to multiple areas of the business.
Grow professionally as the company continues to expand.

Pay: $20.00 - $28.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

sales operations jobs in cleveland oh

VIP Customer Service & Representative Support Specialist

Sales Operations Associate

Sales Operations Analyst

Administrative Assistant

Area Sales Manager

Territory Sales Consultant

Director of Client Success

Territory Sales Consultant, Cleveland

Licensed Optician/Optician

Specialty Infusion Manager

Landscape Field Supervisor

Field Technician – Fall Protection Systems

Field Service Manager Columbus, OH (Heath)

Sales Representative - Uncapped Commission

Outside Sales Representative/Franciscus

Equipment Rental Technician (Customer Facing Role)

Commercial Sales Director - Health Solutions

General Manager

Treasury Management Sales Officer, Cleveland

Agency Development Coach

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