Top 10 Senior patient access representative Jobs in Cleveland Oh

Sr Patient Access Representative, Genetics
University Hospitals —Cleveland, OH
- $18.12 - $28.35 an hour
- Mid-level
- High school diploma or GED
- Organizational skills
7d
Senior Provider Administrative Assistant Cardiology
University Hospitals —Cleveland, OH
- $19.40 - $30.34 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Senior Provider Administrative Assistant Neurology
University Hospitals —Cleveland, OH
- $19.40 - $30.34 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Senior Provider Administrative Assistant Surgery
University Hospitals —Cleveland, OH
- $19.40 - $30.34 an hour
- Microsoft Excel
- Microsoft Outlook
- Surgery
Senior Revenue Cycle Precert Specialist Ophthalmology
University Hospitals —Cleveland, OH
- $18.76 - $29.34 an hour
- 5 years
- High school diploma or GED
- Senior level
Hospice Referral Coordinator
ONeill Management —Bay Village, OH
- Full-time
- Hospital
- Mid-level
- In-person
- Profit sharing
- Wellness program
Medical Receptionist
ArchWell Health —Euclid, OH
- $19 - $21 an hour
- Full-time
- Clinic experience
- Clinic
- Experience equivalent to degree accepted
14d

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Senior Provider Administrative Assistant Cardiology
University Hospitals —Cleveland, OH
Provides quality customer service by answering and making telephone calls. Handles a variety of administrative issues with regard to phone calls, always…
$19.40 - $30.34 an hour

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Patient Care Scheduler
Wellbe Senior Medical —Columbus, OH
Annotate all telephone calls within the appropriate computer based systems. A normal ‘day in the life’ consists of conducting outbound calls to and from…
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4d
Scheduling Senior Coordinator
The Ohio State University Wexner Medical Center —Columbus, OH
Areas within the Revenue Cycle include pre-registration, registration, pre-certification, financial clearance and counseling, financial assistance, scheduling,…
8d

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Sr Patient Access Representative, Genetics

University Hospitals -
Cleveland, OH

Apply Now

Job Details

$18.12 - $28.35 an hour
7 days ago

Qualifications

Collaborate with healthcare professionals
Electronic health records (EHR) management
High school diploma or GED
Medical records
Clinical confidentiality policies
Managing patient records
Medical terminology

Full Job Description

A Brief Overview

The Sr Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience.

What You Will Do

Checking patients in and/or out for medical visits
Answering the phone to address patient inquiries and scheduling appointments.
Assists patients with enrolling and utilizing MyChart.
Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration
Communicating information and important details to other medical care team
May contact insurance companies regarding coverage, preapprovals, billing and other issues
Collects and processes patient payments for visit copays , coinsurance, deductibles and prior balances.
Assist with completion of various types of paperwork and forms.
Effectively work EPIC workques, worklists and inbasket messages.
Schedules referrals and follow-up visits.
Accurate and timely scanning of documents into EPIC.
Participate in training and onboarding of PARs .
May create the patient access staff schedule.
May be cross-trained to function as a Provider Administrative Assistant (MSO only).
May schedule advanced surgical procedures & complete procedural prior authorizations (MSO only).
Regularly inventories and orders office supplies.
May analyze department metrics and develops action plans to address them.

Additional Responsibilities

Special Projects as assigned.
Maintains a clean and organized work area.
May be cross-trained to perform other duties as assigned.
Actively participates in UH emergency preparedness.
May be scheduled to work at off-sites.
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

High School Equivalent / GED (Required)
Associate's Degree (Preferred)

Work Experience

2+ years of patient/customer service in a hospital, physician practice of medical clinic (Required)

Knowledge, Skills, & Abilities

Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency)
Ability to multitask and prioritize multiple responsibilities and handle interruptions (Required proficiency)
Strong organizational skills (Required proficiency)
Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency)
Attention to detail to ensure all patient information is accurate and available (Required proficiency)
Compassion to help patients and caregivers in difficult situations (Required proficiency)
Understanding of the importance of confidentiality (Required proficiency)
Basic knowledge of electronic health records and basic medical terminology. (Required proficiency)

Licenses and Certifications

Certified Healthcare Access Associate (CHAA) (Preferred)

Physical Demands

Standing Occasionally
Walking Occasionally
Sitting Constantly
Lifting Rarely up to 20 lbs
Carrying Rarely up to 20 lbs
Pushing Rarely up to 20 lbs
Pulling Rarely up to 20 lbs
Climbing Rarely up to 20 lbs
Balancing Rarely
Stooping Rarely
Kneeling Rarely
Crouching Rarely
Crawling Rarely
Reaching Rarely
Handling Occasionally
Grasping Occasionally
Feeling Rarely
Talking Constantly
Hearing Constantly
Repetitive Motions Frequently
Eye/Hand/Foot Coordination Frequently

Travel Requirements

Apply Now

Refine Your Search

senior patient access representative jobs in cleveland oh

Sr Patient Access Representative, Genetics

Senior Provider Administrative Assistant Cardiology

Senior Provider Administrative Assistant Neurology

Senior Provider Administrative Assistant Surgery

Senior Revenue Cycle Precert Specialist Ophthalmology

Hospice Referral Coordinator

Medical Receptionist

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