Top 714 Service dispatcher Jobs in Cleveland Oh

Customer Service Manager
Famous Supply —Chagrin Falls, OH
- 8 hour shift
- ERP systems
- Mid-level
- Forklift
- Paid parental leave
- Paid holidays
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10d
Customer Service Representative - Utility Support
144Management Inc. —Independence, OH
- From $47,902.34 a year
- Full-time
- Office
- Analysis skills
- In-person
- Paid training
- Professional development assistance
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Dispatcher - Cleveland
MMT Ambulance —Cleveland, OH
- Writing skills
- English
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
7d
Professional Services Dispatcher Weekends
CLEVELAND RANGE LLC —Cleveland, OH
- $21.00 - $24.50 an hour
- Weekends as needed
- Remote
- Mid-level
- Organizational skills
- Communication skills
- Wellness program
- Paid holidays
Quick Apply
1d
Professional Services Dispatcher
CLEVELAND RANGE LLC —Cleveland, OH
- $21.00 - $24.50 an hour
- Full-time
- Remote
- Mid-level
- Organizational skills
- Communication skills
- Wellness program
- Paid holidays
Quick Apply
1d
Call Center Customer Service Representative
Ohio's Center for O F & I Surgery —Cleveland, OH
- Full-time
- Surgery
- Customer service
- English
- Paid training
- Health insurance
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14d
Customer Service Representative
Eaton —Euclid, OH
- $71,000 - $105,000 a year
- Background check
- Microsoft Outlook
- Writing skills
- Retirement plan
11d
Call Center / Customer Service
Westside Toyota —North Olmsted, OH
- 8 hour shift
- Computer literacy
- Driver's License
- Computer skills
- Paid training
- Disability insurance
Quick Apply
Dispatcher
Cuyahoga Community College —Cleveland, OH
- From $39,380 a year
- Online Application
- Background check
- Computer literacy
- Basic math
Customer Service Representative
Revenue Group —Cleveland, OH
- $17 an hour
- Remote
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
13d
Customer Service Representative- Operations
Sherwin-Williams —Cleveland, OH
- $56,743 - $70,367 a year
- Full-time
- Inventory management
- Office
- High school diploma or GED
9d
POLICE DISPATCHER
Southwest General —Middleburg Heights, OH
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Free parking
Dispatcher/Clerk - Lateral
City of Twinsburg, OH —Twinsburg, OH
- $27.74 - $34.44 an hour
- Weekends as needed
- 18 years or older
- Clean driving record
- Word processing
- Paid training
- Wellness program
Dispatcher/CSR
Smylie One Heating, Cooling & Plumbing —Bedford Heights, OH
- Full-time
- Customer service
- Computer literacy
- Communication skills
- 401(k)
Quick Apply
Seasonal Customer Service Representative (HelpLine) - Remote
Oxford Government Consu —Euclid, OH
- $17.75 an hour
- Overtime
- Remote
- Computer literacy
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative I
Cuyahoga Community College —Highland Hills, OH
- From $51,400 a year
- Online Application
- Background check
- Spanish
- Basic math
Customer Service Specialist
Tremco CPG Inc. —Beachwood, OH
- $48,000 - $54,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Customer Support/Service Representative II
Vibrantz Color Solutions, Inc. —Mayfield Heights, OH
- $19.81 - $24.76 an hour
- Full-time
- Background check
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8d
20510P2-Field Dispatcher
STG Intermodal Inc —Willoughby, OH
- $48,300 - $69,037 a year
- Military
- Mid-level
- Analysis skills
Customer Service Data Entry Clerk
Cintas —Cleveland, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Profit sharing
- AD&D insurance

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service dispatcher jobs near cleveland oh

Customer Service Manager

Famous Supply
Chagrin Falls, OH

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Job Details

Full-time
10 days ago

Benefits

Paid parental leave
Paid holidays
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Gym membership
Opportunities for advancement
Referral program

Qualifications

Managing clients in a customer support role
Warehouse experience

Full Job Description

Famous Supply is looking for a Customer Service Manager at our Chagrin Falls, OH location. This is a Monday-Friday position, 6:30am-3:00pm.

The CSM is responsible for ensuring a great customer experience to our contractors. You lead a team focused on order fulfillment, inventory management, put away, organization, customer service, parts identification, order entry, and continuous improvement. This role is a “working manager” and is expected to also perform all duties listed above, including warehousing responsibilities such as picking, organizing, and staging customer orders.

Primary Job Responsibilities

Manage the daily operation of the location and ensure orders are efficiently received, filled, and shipped.
Leverage the functionalities of the company’s ERP system to manage inventory data, process orders, and generate reports.
Use RF scanners to complete tasks such as order picking, parts put away, and inventory tracking.
Use material handling equipment and/or ladders to pull customer parts orders.
Oversee the work of branch associates, ensuring they are properly trained.
Provide customer support by responding to inquiries, offering detailed product information, and promptly resolving any issues or concerns raised by customers.
Become familiar with HVAC and plumbing parts to expand product knowledge and enhance customer service capabilities.
Attention to detail to ensure warehouse tasks are done accurately

Required Experience and Skills

Customer Service Experience
Warehouse Experience
Ability to lift 50 lbs.
Ability to stand on feet for majority of an 8 hour day
Ability to work in a fast-paced environment

Preferred but not Required Experience and Skills

Distribution and/or wholesale experience
HVAC/ Plumbing/Building Products knowledge
Forklift experience
Experience using RF Scanners

What Makes Us Famous!

Health, Vision, and Dental Insurance
Paid Time Off (Vacation and Holidays)
Paid Maternity and Paternity Leave
401K Employer Match
Bonus Opportunity
Strong Culture through our 40 Fundamentals
Family Atmosphere
Fitness Reimbursement Program
Associate Referral Bonus Program
Learning and Development Opportunities
Leadership Development Program
Career Growth Opportunities

Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.

Since 1933, Famous has been a family-owned business that treats its associates like family. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way (https://famous-supply.com/famous-40-fundamentals/)!

To learn more about what makes us Famous, visit Famous-Supply.com!

We continually strive to create a diverse work culture and seek applicants from all backgrounds to ensure we hire the best, most creative talent on our team. Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type. Applicants must be lawfully authorized to work in the United States.

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Refine Your Search

service dispatcher jobs in cleveland oh

Customer Service Manager

Customer Service Representative - Utility Support

Dispatcher - Cleveland

Professional Services Dispatcher Weekends

Professional Services Dispatcher

Call Center Customer Service Representative

Customer Service Representative

Call Center / Customer Service

Dispatcher

Customer Service Representative

Customer Service Representative- Operations

POLICE DISPATCHER

Dispatcher/Clerk - Lateral

Dispatcher/CSR

Seasonal Customer Service Representative (HelpLine) - Remote

Customer Service Representative I

Customer Service Specialist

Customer Support/Service Representative II

20510P2-Field Dispatcher

Customer Service Data Entry Clerk

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