Top 159 Technical support Jobs in Cleveland Oh

Systems Support Engineer I
Getinge —Streetsboro, OH
- $63,000 - $69,400 a year
- Extended hours
- Computer science
- Computer Science
- SQL
- Commuter assistance
- Disability insurance
IT Support Engineer
Lazorpoint —Cleveland, OH
- $40,000 - $80,000 a year
- Full-time
- Background check
- Computer Science
- Research
- Health savings account
- Health insurance
Quick Apply
Entry Level Support or Quality Assurance Analyst
Acumen Solutions, Inc —Cleveland, OH
- Office
- Bachelor's degree
- US work authorization
Quick Apply
Helpdesk Assistant
Kloud9 IT, Inc. —Cleveland, OH
- $35,000 - $45,000 a year
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick Apply
IT Support Representative - Tier 1
Provide A Ride —Warrensville Heights, OH
- Computer science
- Computer Science
- Computer literacy
- Paid holidays
- Health insurance
Entry Level Helpdesk Technician I
Medical Service Company —Cleveland, OH
- $20.00 - $27.21 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- 1 year
- Health savings account
- AD&D insurance
Quick Apply
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Cleveland, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
Quick Apply
Tier 2 Technician
IT Voice —Cleveland, OH
- $55,000 - $65,000 a year
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Driver's License
- Travel reimbursement
- Paid holidays
Quick Apply
IT Service Desk Specialist
UNION HOME MORTGAGE CORP —Strongsville, OH
- Weekends as needed
- Writing skills
- Research
- Office
Quick Apply
IT Support Specialist
AVI Foodsystems —Cleveland, OH
- Full-time
- Travel
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Quick Apply
9d
IT Support Specialist
CSM Companies, Inc —Richfield, OH
- Weekends as needed
- Mid-level
- Travel
- Associate's degree
Quick Apply
IT End User Specialist 2
OMCO —Wickliffe, OH
- $75,000 - $85,000 a year
- Mid-level
- Bachelor's degree
- Organizational skills
- Profit sharing
- Wellness program
Quick Apply
Help Desk Support Level 1
Accellis —Cleveland, OH
- Entry level
- Health insurance
- Paid time off
Support Technician (In-Office)
Headway Strategy —Fairlawn, OH
- $75,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
Quick Apply
11d
IT Support Specialist
Ovation Workplace Services Inc —Valley City, OH
- $20 - $23 an hour
- Entry level
Quick Apply
Help Desk Analyst
Pursuit Aerospace —Cleveland, OH
- Full-time
- Computer Science
- Ability to walk for extended periods
- English
- Paid holidays
- Disability insurance
Quick Apply
Software Support Summer Hire 26
Foundation Software —Strongsville, OH
- Full-time
- Microsoft Word
- Basic math
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Administrator
National Safety Apparel —Cleveland, OH
- $21.15 - $26.44 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Paid jury duty
- Health savings account
Quick Apply
IT Support Specialist
Life Line Screening —Independence, OH
- $40,000 - $45,000 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Office
Quick Apply
Technical Support Engineering Coordinator - St. Louis MO or Solon OH
Hubbell Incorporated —Solon, OH
- On call
- Hybrid work
- Microsoft Excel
- Mid-level
- Travel

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technical support jobs near cleveland oh

Systems Support Engineer I

Getinge -
Streetsboro, OH

Apply Now

Job Details

Full-time
$63,000 - $69,400 a year

Benefits

Commuter assistance
Caregiver leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Network troubleshooting
Computer Science
Equipment troubleshooting
Incident Escalation
SQL
Computer hardware
IT
Associate's degree
Escalation handling

Full Job Description

Systems Support Engineer I

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Job Overview

The System Support Engineer – Level 1 provides frontline technical support for Talis Clinical’s software and hardware solutions. This role focuses on learning core systems, responding to customer issues during business hours, executing defined troubleshooting workflows, and developing foundational skills in medical device integration, QA testing, and database operations.

Level 1 engineers work under close guidance and are expected to follow documented procedures while building the knowledge required to progress to more independent support responsibilities.

Job Responsibilities and Essential Duties

Customer Support: Provides technical support related to Talis Clinical's software and hardware solutions in a professional and courteous manner; effectively communicate with Clinicians and Clinical Engineering to facilitate resolutions of their needs.
Takes Customer calls during the day with support
Participates in weekend rotation and on-call schedule
Assists with device troubleshooting using established workflows
Performs basic SQL and database tasks under guidance.
Documentation: Documents software defects, system enhancement requests and client issues using CRM and Azure DevOps; Communicates information and any necessary investigative work to engineering team.
On-Site Installation/Go-Live Support: Travels to customer sites to assist with device installation, testing, validation, and system support during implementation phase; Support clinical staff during go-live phase.
Testing and QA: Executes test cases and log bugs in Azure DevOps as part of training and skill development
Supports device QA testing to validate reliability, usability, and performance
Other duties as assigned

Minimum Requirements

Bachelor’s degree with internship, co-op, project, or work experience in Engineering, Computer Science or Healthcare. Associate degree and/or Technical Certifications with 1-3 years of relevant experience
0–2 years of technical support, healthcare IT, or clinical systems experience
Demonstrated history of leading technical issues to resolution
Demonstrated strong computer, application, and network troubleshooting skills

Required Knowledge, Skills and Abilities

Critical thinking skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Learning agility to understand and apply written sentences and paragraphs in work related documents.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one
Knowledge of operating room medical devices, procedures, and workflow desired
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Strong communication and interpersonal skills
Effective communication across technical and clinical audiences
Consistent professionalism when supporting clinicians
Strong communication and documentation skills
Sound judgment in when and how to escalate issues

Supervision/Management Of Others:

Internal and External Contacts/Relationships

DS Internal Staff, DS Customers and Clinicians

Environmental/Safety/Physical Work Conditions

Ensures environmental consciousness and safe practices are exhibited in decisions
Use of computer and telephone equipment and other related office accessories/devices to complete assignments
May work extended hours during peak business cycles and weekend rotations
Limited lifting up to 15 LBS

Shift: Monday-Friday, 8am-5pm (schedule is subject to change as employee progresses in role)

$63,000-$69,400/annually

This role is eligible for participation in our Excellence Incentive Plan (EIP), an annual incentive program that rewards performance against financial and operational goals.

INDJF

About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.  

Benefits at Getinge:

At Getinge, we offer a comprehensive benefits package, which includes:

Health, Dental, and Vision insurance benefits
401k plan with company match
Paid Time Off
Wellness initiative & Health Assistance Resources
Life Insurance
Short and Long Term Disability Benefits
Health and Dependent Care Flexible Spending Accounts
Commuter Benefits
Parental and Caregiver Leave
Tuition Reimbursement

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

Pay: $63,000.00 - $69,400.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Tuition reimbursement

Work Location: In person

Apply Now

Refine Your Search

technical support jobs in cleveland oh

Systems Support Engineer I

IT Support Engineer

Entry Level Support or Quality Assurance Analyst

Helpdesk Assistant

IT Support Representative - Tier 1

Entry Level Helpdesk Technician I

Tier 1 Technical Support Specialist

Tier 2 Technician

IT Service Desk Specialist

IT Support Specialist

IT Support Specialist

IT End User Specialist 2

Help Desk Support Level 1

Support Technician (In-Office)

IT Support Specialist

Help Desk Analyst

Software Support Summer Hire 26

IT Help Desk Administrator

IT Support Specialist

Technical Support Engineering Coordinator - St. Louis MO or Solon OH

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