Top 7 technical writer Jobs in cleveland oh

Technical Writer
KeyBank National Association —Brooklyn, OH
- $48,000 - $72,000 a year
- Full-time
- Hybrid work
- No high school diploma
- Mid-level
- Office
14d
Technical Content Writer and Editor
Banner Quality Management Inc —Cleveland, OH
- $60,000 - $70,000 a year
- Full-time
- 5 years
- English
- Research
7d
Proposal Writer
Yellowlite —Cleveland, OH
- $73,000 - $77,000 a year
- Full-time
- Google Workspace
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Certificate Development Specialist II
Medical Mutual of Ohio —Cleveland, OH
- Remote
- English
- Mid-level
- Microsoft Office
- Health savings account
- Disability insurance
Maintenance Training Content Creator
Flexjet —Cleveland, OH
- Full-time
- Mid-level
- 1 year
- Communication skills
Quick Apply
Proposal Writer
Global Payment Holding Company —Cleveland, OH
- Full-time
- Marketing
- Mid-level
- Office
Quick Apply
2d

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Technical Content Writer and Editor
Banner Quality Management Inc —Cleveland, OH
BQMI is seeking an experienced technical writer capable of reviewing and editing technical content. Provide technical writing services for all phases and…
$60,000 - $70,000 a year
7d

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Senior Document Writer
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Technical Writer

KeyBank National Association -
Brooklyn, OH

Apply Now

Job Details

Full-time
$48,000 - $72,000 a year
14 days ago

Qualifications

Bank experience
Content publishing

Full Job Description

Location:

4910 Tiedeman Road, Brooklyn Ohio

Job Summary
The Technical Writer is responsible for analyzing, designing, developing, and publishing online policies and procedures for multiple lines of business. The writer, with guidance from the Editor and/or more senior writers, is responsible for making sure the information is easily consumable for the intended audience, written clearly and adheres to the defined taxonomy and guiding principles. The writer must also be able to collaborate and build strong relationships with team members and subject matter experts including technical personnel, operations, project/product managers, trainers, and line of business representatives on small to moderately sized projects and initiatives.

Responsibilities

Ability to quickly learn and use required authoring and publishing software
Maintain existing documentation and keep it up to date as products and processes change to make sure end users have the information needed to perform required job responsibilities.
Working knowledge and ability to apply technical writing principles when analyzing and developing content to ensure correct structuring of the content
Ability to discuss methodology with clients in a persuasive manner and engage Editor and/or more senior writers to ensure clients understand the development approach.
Ability to distinguish between varying information types (for example: procedure and system content) to properly organize and write content according to defined department standards.
Able to represent team on small to moderate projects
Willingness to continually develop broader knowledge of writing standards
Takes ownership of defined day-to-day tasks and consistently delivers within assigned deadlines and escalates appropriately when deadlines are in jeopardy
Ability to quickly learn Key’s systems to verify accuracy and usability of documented information.
Responsible for gathering end-user feedback on usability and findability and sharing with team for future improvement opportunities
Responsible for completing Change Requests, making sure SLAs are being met and assigning requests to the appropriate writers as needed.
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education Qualifications

High School Diploma GED or equivalent experience (required)
Bachelor's Degree Technical Communication, English (preferred)

Experience Qualifications

1-3 years proven technical writing experience (required)
Banking industry knowledge (required)
Key’s system, product and process knowledge preferred (preferred)
Applied knowledge of the online publishing industry (required)
Portfolio of published user documentation (required)

Tactical Skills

Excellent written and verbal communication skills; strong familiarity with grammar, spelling, and punctuation.
Proficiency in MS Office
Strong attention to detail
Skilled at prioritization and multi-tasking

Personal Skills

Adaptability
Critical Thinking
Collaboration

Practical Skills

Risk Management
Oral & Written Communication

Core Competencies

All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $48,000.00 - $72,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 05/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].

#LI-Hybrid

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technical writer jobs in cleveland oh

Technical Writer

Technical Content Writer and Editor

Proposal Writer

Certificate Development Specialist II

Maintenance Training Content Creator

Proposal Writer

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