Description:
The Loan Boarding Department ensures all details of a loan file are complete and accurate and properly reflected in the servicing system of record. The Data Integration Coordinator I may work directly with clients and is responsible for the accurate and timely boarding of mortgage loan data. Solid communication skills, both written and oral, are essential for interaction with clients. A strong attention to detail when reviewing data files is necessary to complete data transfers.
About Servbank:
Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.
Duties and Responsibilities:
- Ensure all flow loan boarding is completed in a timely manner.
- Confirm all wires are received before flow loan boarding can be completed.
- Maintain reporting for daily flow loan boarding.
- Extensive communication with Subservicing Clients and internal department personnel to ensure client issues and boarding rejections are resolved.
- Maintain data mapping as needed for flow loan boarding.
- Track due dates and maintain task updates with most current completion dates as they relate to flow loan boarding and data mapping.
- Participate in Core Team meetings to provide status reports to and discuss potential client issues with Servbank Management.
- Assist and/or handle related flow boarding issues such as research, audit and comparison of data.
- Complete miscellaneous duties and assist with special projects assigned by senior management.
Requirements:
- Exceptional organizational skills with strong follow up skills. Analytical minded with strong attention to detail.
- Ability to communicate effectively to a wide audience.
- Extensive working knowledge of Excel, Word, Access and Windows applications preferred.
- Advanced PC knowledge and skills preferred, including spreadsheets, macros, merge documents, database conversions, tape and cartridge manipulation, ability to understand a record layout from various systems, and various accounting functions as it relates to reconciliation and balancing.
- Flexibility in work hours allowing for extended hours when loan volume requires extra effort.
Education:
- High School Diploma or equivalent required.
EEO Statement:
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
