Top 26 Customer support representative Jobs in Clinton, Sc

Patient Service Representative
Carolina Health Centers, Inc. —Clinton, SC
- $17.25 - $25.87 an hour
- Full-time
- Spanish
- Clean driving record
- Microsoft Excel
Quick Apply
Patient Services Representative, FT, Days
Prisma Health —Clinton, SC
- Full-time
- No experience needed
- High school diploma or GED
- Clinic
1d
Customer Service Representative
Performance Foodservice —Newberry, SC
- Full-time
- High school diploma or GED
- Entry level
- Employee stock purchase plan
- Health insurance
Insurance Call Center Rep
InSite Support Services, Inc. —Newberry, SC
- Up to $15 an hour
- Weekends as needed
- Spanish
- Typing
- Communication skills
- Paid training
- Disability insurance
Newberry Patient Services Representative FT
Novant Health Urgent Cares LLC —Newberry, SC
- 12 hour shift
- OSHA
- Computer literacy
- Urgent Care
- Continuing education credits
- 403(b) matching
Quick Apply
Customer Service Representative - State Farm Agent Team Member
JoAnna Haupfear - State Farm Agent —Greenwood, SC
- $40,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Outside Sales Representative-General Tool
Sunbelt Rentals, Inc. —Greenwood, SC
- $40,000 - $50,000 a year
- Full-time
- Spanish
- Clean driving record
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Customer Service Rep Retail 119 - Full Time
The Spinx Company —Greenwood, SC
- $13 an hour
- Weekends as needed
- Merchandising
- English
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Customer Service Rep Retail 119 - Part Time
The Spinx Company —Greenwood, SC
- $12 an hour
- Part-time
- Merchandising
- English
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Customer Service Rep Retail 117 - Full Time
The Spinx Company —Greenwood, SC
- $13 an hour
- Weekends as needed
- Merchandising
- English
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Customer Service Rep Retail 117 - Part Time
The Spinx Company —Greenwood, SC
- $12 an hour
- Part-time
- Merchandising
- English
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Customer Service Rep Deli 119 - Part Time
The Spinx Company —Greenwood, SC
- $12 an hour
- Part-time
- Merchandising
- Basic math
- English
- Profit sharing
- Paid holidays
Customer Service Rep Deli 119 - Full Time
The Spinx Company —Greenwood, SC
- $13 an hour
- Weekends as needed
- Merchandising
- Basic math
- English
- Profit sharing
- Paid holidays
Customer Service Rep Deli 117 - Part Time
The Spinx Company —Greenwood, SC
- $12 an hour
- Part-time
- Merchandising
- English
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Customer Service Rep Deli 117 - Full Time
The Spinx Company —Greenwood, SC
- $13 an hour
- Weekends as needed
- Merchandising
- English
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Nurse Practitioner/Physician Assistant FT(Newberry))
Novant Health Urgent Cares LLC —Newberry, SC
- 12 hour shift
- Urgent Care
- Mid-level
- Master's degree
- Continuing education credits
- 403(b) matching
Quick Apply
Nurse Practitioner/Physician Assistant FT(Greenwood)
Novant Health Urgent Cares LLC —Greenwood, SC
- 12 hour shift
- Urgent Care
- Mid-level
- Master's degree
- Continuing education credits
- 403(b) matching
Quick Apply

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Patient Service Representative

Carolina Health Centers, Inc. -
Clinton, SC

Quick Apply

Job Details

Full-time
$17.25 - $25.87 an hour

Qualifications

Computer operation
Microsoft Excel
Microsoft Outlook
Computer literacy
HIPAA
Employee relationship building
Driver's License
Cultural competency
Clinical confidentiality policies

Full Job Description

Description:

GENERAL DESCRIPTION:

Patient Service Representative (PSR) represents Carolina Health Centers and the assigned practice site in a professional manner and serves as the first point of contact for patients, visitors and callers. This position provides daily support for the practice site including telephone coverage, appointment scheduling, check-in and check-out of patients (ensuring demographic and insurance information, as well as payment information is accurate and complete in the practice management system), patient referrals, and general patient communication.

The PSR knows, understands, and performs all duties in a manner that is consistent with CHC’s Service Standards (attached) that promise our employees will be Respectful, Responsible, and Responsive.

DUTIES AND RESPONSIBILITIES:

Customer Service:

Answers the telephone with the standard greeting and a smile in a timely manner
Treat Every Patient with Care and Courtesy
Maintain a well-kept lobby and work space
Understand, abide by, and be able to explain HIPAA to patients as needed
Respond in a positive manner to questions, inquiries, and requests making every attempt to accommodate the patient’s needs and expectations
Ensure patients understand the services we provide and the benefits of choosing us as their medical home

Check In

Acknowledge Patients in the PM system Upon Arrival
Arrive Patients in EHR and enter location (Waiting Room)
Verify Demographics (mailing address, telephone number, responsible party)
Input Insurance or Sliding Fee information
Collect Co-Pays & Post & Balance Payments
Update Patient paperwork annually (HIPAA, Registration, RX consent)
Run Medicaid to verify eligibility daily

Check-Out

Print Patient Clinical Summary
Schedule any Follow-up Visits
Check patients out in the PM system and EHR upon departure

Other Procedures

Count Cash Box and log in the amount in the box at the beginning and end of each shift
Run an Acknowledged Patient Report, match encounters against the report & document any missing encounters
Conduct Appointment Phone Call Reminders
Build New Patient Accounts
Scan & appropriately file Patient Documents
Navigate through Allscripts to print records, identify meds, referrals, lab results, etc.
Knowledge of inner office forms (Incident reports, RX Log, Transfer of Patient Care Log, Supply Order, etc.)
Knowledge of Emergency Procedures (Fire, Tornado, Seizing Patient, etc.)
Identify and manage tasks in Allscripts
Correctly Schedule Patients
Distribute & Sort Mail & Courier Items
Collect TIGER payments
Distribute medications delivered thru the courier to patients & collect payment on those medications
Sign out prescriptions for controlled substances to patients
Responds to tasks from the patient portal as required in a timely manner

Office Equipment

Capable of using the office phone correctly (Hold, Transfer, Voicemail, Directories)
Operate Copier for Office Copies, Fax, and Scanning
Capable of operating the Credit Card Equipment
Operate the Postage Machine

REPORTING RELATIONSHIPS:

Responsible to:

Site’s Patient Service Coordinator

Workers supervised:

Interrelationships:

Represents CHC and the practice site to the public in a professional manner.
Interacts directly with patients and family members in person and on the telephone.
Works closely with other patient service staff and triage nurses at the center

This job description is not designed to cover or contain an exhaustive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements:

REQUIREMENTS: All employees of Carolina Health Centers, Inc. are expected to perform the duties of their job and behave in a manner consistent with the Corporate Philosophy which supports the values of: honesty, integrity, openness, the pursuit of individual and collective excellence, and unwavering mutual respect and appreciation.

In addition, this position requires:

Education:

High School diploma or equivalent experience

Work Experience:

Knowledgeable of medical terminology preferred
Must have a valid driver’s license and safe driving record
Bi-lingual in Spanish preferred

Licensure and Certification:

None required

Skills:

Excellent verbal and written communication skills
Current computer skills
Ability to establish and promote positive interpersonal relationships
Excellent organizational skills
Cultural awareness and appreciation for differences
Ability to demonstrate excellent customer service and strong cultural competency
Ability to adhere to strict confidentiality guidelines
Good interpersonal, organizational, and computer skills required
Strong written and verbal communication skills required
Teamwork orientation
Able to take and follow through with delegated tasks and accountability
Resourcefulness in problem solving
Proven organizational skills
Beginner to intermediate proficiency in Microsoft applications: Excel, Word, Outlook, PowerPoint

Physical Abilities:

Able to push, pull, reach, sit, stoop, and stretch
Have full range of body motion
Have the hand-eye coordination and manual dexterity needed to operate a computer, telephone, copier, and medical equipment
Required to talk and hear
Have the hand-eye coordination and manual dexterity needed to operate a computer, telephone, copier and medical equipment
Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Work Environment:

This position involves exposure to customer/patient elements. The work environment is that of a medical practice that enforces safe OSHA compliant practice. HIPAA rules and regulations are stringently enforced. The position requires staff to work under pressure at times and with a diverse population. As a medical office, exposure to communicable diseases, bodily fluids, toxic substances, sharps, and other conditions are common.
This job also operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets, and fax machines.
Requirement for out-of-town and/or overnight travel is minimal.

Quick Apply

Refine Your Search

customer support representative jobs in clinton, sc

Patient Service Representative

Patient Services Representative, FT, Days

Customer Service Representative

Insurance Call Center Rep

Newberry Patient Services Representative FT

Customer Service Representative - State Farm Agent Team Member

Outside Sales Representative-General Tool

Customer Service Rep Retail 119 - Full Time

Customer Service Rep Retail 119 - Part Time

Customer Service Rep Retail 117 - Full Time

Customer Service Rep Retail 117 - Part Time

Customer Service Rep Deli 119 - Part Time

Customer Service Rep Deli 119 - Full Time

Customer Service Rep Deli 117 - Part Time

Customer Service Rep Deli 117 - Full Time

Nurse Practitioner/Physician Assistant FT(Newberry))

Nurse Practitioner/Physician Assistant FT(Greenwood)

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