Top 22 Customer service representative Jobs in Clinton Ar

Client Service Representative Van Buren County Vet Clinic
Van Buren County Vet Clinic —Clinton, AR
- $12 - $14 an hour
- Weekends as needed
- OSHA
- Word processing
- High school diploma or GED
- Health insurance
- Dental insurance
7d
Customer Service Associate I
Dollar Tree —Clinton, AR
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Part Time Customer Service Representative, Clinton Branch
First Arkansas Bank & Trust —Clinton, AR
- Part-time
- Office
- High school diploma or GED
- Entry level
5d
Customer Service Associate I
Family Dollar —Greers Ferry, AR
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Lead Customer Service Representative
Circle K —Heber Springs, AR
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service
- Paid training
- Health savings account
5h

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Client Service Representative Van Buren County Vet Clinic

Van Buren County Vet Clinic -
Clinton, AR

Apply Now

Job Details

Full-time
$12 - $14 an hour
7 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Flexible schedule
Referral program
Retirement plan

Qualifications

OSHA
Personal protective equipment (PPE) adherence
High school diploma or GED
Safety equipment

Full Job Description

Practice:

Van Buren County Veterinary Clinic offers a complete range of veterinary services, including preventative health procedures and products tailored to enhance all ages and breeds. We provide routine, major, and emergency medical, surgical, and dental services in Clinton, AR and the surrounding communities.

More about the Role:

Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.

Competencies:

Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities:

Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
Processes cash, checks, charge card payments and credit account payments.
Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
Assists in the updating of client/patient files, as needed.
Prepares and sends client correspondence.
Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
Performs a backup of the computer system on a regular basis, as directed.
Performs and oversees the performance of posting daily business.
Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
Answers incoming telephone calls applying proper telephone etiquette.
Presents clients with medications, instructions, new client kits and any other take home items.
Handles emergency situations with great care, patience, and following established clinic policies and procedures.
Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.

Requirements/Qualifications:

Ability to work on weekends as required
High school diploma or equivalent
Previous veterinary experience preferred
Client satisfaction references preferred
Practices OSHA safety techniques including proper PPE

Benefits Offered:

Paid time off
Health insurance; dental insurance; vision insurance
Retirement benefits or accounts
Bonus incentive
Flexible work schedules
Career and professional development
Employee Assistance Program
Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy.

Pay Range:

USD $12.00 - USD $14.00 /Hr.

Apply Now

Refine Your Search

customer service representative jobs in clinton ar

Client Service Representative Van Buren County Vet Clinic

Customer Service Associate I

Part Time Customer Service Representative, Clinton Branch

Customer Service Associate I

Lead Customer Service Representative

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