Top 2790 Member services representative Jobs in Clinton Md

Floating Branch Member Service Representative
Northwest Federal Credit Union —McLean, VA
- $21.42 - $36.47 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Teller/Member Service Representative
Patent & Trademark Office FCU —Alexandria, VA
- $20 - $21 an hour
- Full-time
- Background check
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Entry Level Account Representative
Confidential —Alexandria, VA
- $900 - $1,400 a week
- Full-time
- Bilingual
- Background check
- Residential
- Health insurance
- Dental insurance
Quick Apply
2d
Program Security Representative (PSR) III
General Dynamics Information Technology —Suitland, MD
- $137,870 - $186,530 a year
- Travel
- Mentoring
- Experience equivalent to degree accepted
- Paid holidays
- 401(k) matching
Patient Service Representative
Greenstein Dental —Clinton, MD
- $23 - $29 an hour
- Full-time
- Dental office
- Cleaning
- In-person
- Dental insurance
- 401(k)
Patient Service Representative
Greater Baden Medical Services, Inc. —Brandywine, MD
- Full-time
- Data entry
- Entry level
Quick Apply
Cashier/Customer Service Representative
crab boat seafood &bar Clinton —Clinton, MD
- $15 - $18 an hour
- Part-time
- Serving
- Customer service
- In-person
Quick Apply
8d
Beneficiary Services Representative PEBLO
Professional Performance Development Group —Andrews AFB, MD
- $25 - $30 an hour
- Full-time
- Word processing
- Writing skills
- Research
Quick Apply
Financial Services Representative I
ANDREWS FEDERAL CREDIT UNION —Suitland, MD
- $21.75 - $27.00 an hour
- Full-time
- Office
- High school diploma or GED
- Ability to sit for extended periods
- Paid holidays
- Health insurance
Quick Apply
12d
Patient Care Technician- PCT
Fresenius Medical Care —Clinton, MD
- $17 - $27 an hour
- Full-time
- Inventory control
- Heavy lifting
- High school diploma or GED
- Health insurance
- Dental insurance
Front Desk Associate (Full-time) District Heights, MD
PM Pediatrics Management Group —District Heights, MD
- $17 - $28 an hour
- Full-time
- Sanitation
- HIPAA
- High school diploma or GED
Quick Apply
2d
Member Service Representative (Part-Time) - Capitol Heights
Navy Federal Credit Union —Capitol Heights, MD
- $23.75 - $27.55 an hour
- Part-time
- Research
- Office
- Communication skills
- Referral program
6d
Member Service Representative (Full-Time) - Glenarden
Navy Federal Credit Union —Glenarden, MD
- $23.75 - $27.55 an hour
- Online Application
- Research
- Office
- Communication skills
- Referral program
Teller/Member Service Representative
Police Federal Credit Union —Upper Marlboro, MD
- Full-time
- Background check
- Research
- Office
- Health savings account
- Health insurance
Quick Apply
9d
Patient Services Representative
Prism Vision Group —Greenbelt, MD
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
Member Service Representative - Contact Center
United States Senate Federal Credit Union —Alexandria, VA
- $47,772.01 - $71,658.01 a year
- Full-time
- Microsoft Word
- High school diploma or GED
- Bachelor's degree
- Free parking
- Health insurance
Quick Apply
Member Service Representative I
STATE DEPARTMENT FEDERAL CREDIT UNION —Alexandria, VA
- $20 - $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- Analysis skills
- Paid holidays
- Health insurance
CSR
Pain Management Solutions LLC —Fort Washington, MD
- Full-time
- Surgery
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Jane Staples - State Farm Agent —Waldorf, MD
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Patient Service Representative
Greater Baden Medical —Brandywine, MD
- Full-time
- 5 years
- Office
- High school diploma or GED
Quick Apply

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Floating Branch Member Service Representative

Northwest Federal Credit Union -
McLean, VA

Apply Now

Job Details

Full-time
$21.42 - $36.47 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Parental leave
Vision insurance
Life insurance

Qualifications

Customer communication
High school diploma or GED
Productivity software
Banking regulatory compliance

Full Job Description

Overview:

The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of this service to external members is to ensure each employee identifies members’ financial needs and suggests appropriate Credit Union solutions.

This position involves travel between branch locations and our Herndon, VA headquarters and requires eligibility to obtain and maintain a TS/SCI clearance with a CI polygraph.

Responsibilities:

Working knowledge of the Credit Union’s products and services
Maintain department policy and procedure documentation accordingly
Achieve assigned sales goals by proactively identifying opportunities
Adhere to all procedures stated in the Credit Union’s Member Service Representative policy and procedures
Ensure compliance with operational, security and control policies/procedures, preventing fraud and protecting member assets
Proactively identify opportunities to provide product/service solutions to members
Accurately and efficiently process member financial transactions, including deposits, withdrawals, loan payments, and check cashing
Provide exceptional member experiences
Provide operational oversight, support, and resolve escalated requests
Work in partnership with teams across the organization to deliver on projects that improve visibility into the member experience
Other duties as assigned
Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)

#NWFCU1

Qualifications:

Required

High school diploma or equivalent
Minimum 2 years of experience in retail sales or customer service with cash handling experience
Ability to work Monday-Friday 7:00AM-4PM a rotational Saturday 9AM-1PM
Ability to obtain and maintain a TS/SCI clearance with a CI polygraph
Ability to work effectively in a back-office capacity on-site in our Herndon, VA headquarters and equally effectively in a branch setting
Accuracy and detail orientation
Effective oral and written communication skills
Working knowledge of NWFCU, Federal and state regulations required by the National Credit Union Association
Ability to interact effectively with all levels of the organization and/or with members
Ability to communicate with tact and diplomacy and to exercise sound judgment, logic and initiative while maintaining member confidentiality
Ability to self-direct and work with limited supervision
Effective problem-solving skills
Effective sales techniques
Ability to use standard banking and office equipment and systems; working knowledge of Microsoft Office products

Preferred

Previous experience at a financial institution

Additional Compensation:

Northwest Federal offers a comprehensive and inclusive benefits program, which includes medical, dental and vision plans for you and your family, 4 weeks paid vacation, 12 paid holidays, 24 hours of paid volunteer time, parental leave, company paid disability and life insurance, and a generous 401(k) plan with up to 7% employer match.

Base compensation for this role ranges from $21.42 – $36.47 hourly, depending on experience and qualifications.

EEO Notice:

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or [email protected].

Apply Now

Refine Your Search

member services representative jobs in clinton md

Floating Branch Member Service Representative

Teller/Member Service Representative

Entry Level Account Representative

Program Security Representative (PSR) III

Patient Service Representative

Patient Service Representative

Cashier/Customer Service Representative

Beneficiary Services Representative PEBLO

Financial Services Representative I

Patient Care Technician- PCT

Front Desk Associate (Full-time) District Heights, MD

Member Service Representative (Part-Time) - Capitol Heights

Member Service Representative (Full-Time) - Glenarden

Teller/Member Service Representative

Patient Services Representative

Member Service Representative - Contact Center

Member Service Representative I

CSR

Customer Service Representative - State Farm Agent Team Member

Patient Service Representative

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