Top 254 Customer support representative Jobs in Clinton Township Mi

Branch Service Specialist (Universal Banker)
MSGCU —Macomb, MI
- From $18.65 an hour
- Marketing
- Office
- Finance
- Health savings account
- Paid holidays
Branch Service Specialist (Universal Banker)
MSGCU —Clinton Township, MI
- From $18.65 an hour
- Marketing
- Office
- Finance
- Health savings account
- Paid holidays
Branch Service Specialist (Universal Banker)
MSGCU —Chesterfield, MI
- From $18.65 an hour
- Marketing
- Office
- Finance
- Health savings account
- Paid holidays
Customer Service Representative- $20-25 hr.
Randazzo Heating & Cooling —Macomb, MI
- $20 - $25 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Conflict management
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Kerner's Auto Service —Shelby Charter Township, MI
- $38,000 - $45,000 a year
- Full-time
- Dealership
- Computer literacy
- Mid-level
- Paid time off
- 401(k) matching
Quick Apply
3d
Member Service Representative
MSGCU —Chesterfield, MI
- From $18.65 an hour
- Office
- High school diploma or GED
- 21 years or older
- Health savings account
- Paid holidays
Patient Service Representative II
Solaris Health Holdings LLC —Utica, MI
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Client Support Specialist
Financial Services of America —Troy, MI
- $38,480 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Client Service Representative
NFP Corp —Sterling Heights, MI
- $50,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Research
- Paid holidays
- Paid time off
4d
Customer Service Representative
Suburban Automotive Services —Troy, MI
- From $19 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
11d
Customer Service Representative
Unishippers —Mount Clemens, MI
- From $45,000 a year
- Full-time
- Office
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
6d
CSR/Dispatcher for Plumbing Company
Mr. Rooter of Macomb —Macomb, MI
- $20 - $25 an hour
- Full-time
- 1 year
- Communication skills
- Entry level
- Paid time off
- Food provided
Quick Apply
Property and Casualty CSR
Nickel & Saph, Inc. Insurance Agency —Mount Clemens, MI
- $15 - $24 an hour
- Full-time
- Research
- Office
- Computer skills
- Paid training
- Paid holidays
Quick Apply
14d
CSR/Teller - 23 Mile and Chesterfield - Full Time
Fifth Third Bank —Chesterfield, MI
- Full-time
- Office
- High school diploma or GED
- Entry level
6d
Customer Service Representative - State Farm Agent Team Member
Natalie Gajewski - State Farm Agent —Warren, MI
- $60,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Patient Services Representative (Medical Receptionist)
Corewell Health Urgent Care —Chesterfield, MI
- $17 an hour
- 12 hour shift
- OSHA
- Urgent Care
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
6d
Customer Service Representative
Cayuse Holdings —Harrison Township, MI
- $28.85 an hour
- Weekends as needed
- Background check
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Health insurance
Quick Apply
4d
Customer Service Representative
C&C HEATING AND AIR CONDITIONING —Roseville, MI
- Full-time
- Entry level
Quick Apply
Customer Service Representative
Youngblood Automation —Warren, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
13d
Office Support Professional
Cintas —Troy, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Profit sharing
- AD&D insurance
6d

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Branch Service Specialist (Universal Banker)

MSGCU -
Macomb, MI

Apply Now

Job Details

From $18.65 an hour

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for 70 years and welcomes everyone in Michigan to bank with us. We are financial champions committed to helping our members achieve financial success by rallying behind them and their goals. As the sixth largest Credit Union in Michigan, MSGCU has 24 branch offices in southeast Michigan. We have over 450 team members, more than 150,000 members, $4 billion in assets, and a 97% member satisfaction rating for two decades.

We are a caring organization that strives to ensure an equitable and inclusive culture where everyone is valued and respected. With regular coaching and continuing education, we grow champions – team members dedicated to championing the success of our members. Our commitment to team member engagement has contributed to the honor of being named a Top Workplace by The Detroit Free Press thirteen years in a row.

If you have a passion for helping people and providing exceptional and dependable service, we want you on our team!

More information about our comprehensive total rewards package can be found here.

Overview of Responsibilities: Performs a broad range of member sales and service functions as well as teller transactions to deliver the desired member experience. Focuses on listening to identify member needs, asking questions and cross selling products and services as effective solutions to build loyal member relationships.

§ Member Service Representative: Member service responsibilities include, but are not limited to: processing loan applications, opening new memberships, opening IRAs, setting-up automated services and supporting Call Center as needed. Effectively explains ownership options and eligibility requirements for membership and ensures that all paperwork, documentation, and signatures are completed accurately as required.

§ Teller: Follows MSGCU’s service standards to accurately complete teller transactions and balance drawer and checks at the end of day. Teller transactions include, but are not limited to: cashing checks, processing deposits and withdrawals, making member payments, processing certificate of deposit transactions, and member account maintenance.

Relationships: Exceeds member service expectations and builds trusting relationships with members by being the financial expert and shows a sincere interest in the member and their financial success. Uses Creating Member Loyalty skills to effectively handle member complaints and resolve issues by working with members to identify mutually beneficial solutions.
Cross-Selling: Uses a consultative approach when serving members, asking high impact questions to identify and meet member perceived and unperceived needs. Listens for member cues and uses in-depth knowledge of MSGCU products and services to cross sell and offers solutions for member needs by focusing on the benefits and value to the member. Offers Credit Life, Credit Disability, and GAP when identified in the members’ best interest and to protect MSGCU. Generates new business by asking for business and referrals.

Core Competencies:

Member Focus: Builds strong member relationships (internal/external) by using effective listening skills to gain insight into member needs and identifying opportunities to benefit the member, efficiently resolving problems, and providing superior quality service in a professional, efficient, and courteous manner. Behavior consistently demonstrates engagement with members and commitment to MSGCU initiatives in support of our mission and values.
Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Completes responsibilities with a high level of excellence, professionalism, efficiency, accuracy, and responsibility for outcomes.
Communicates Effectively: Actively listens, provides timely and helpful information, shares, collaborates and participates in team discussions.
Instills Trust: Gains the confidence of others by modeling honesty, integrity, authenticity, and behaviors that align with organizational values. Makes responsible choices and exemplifies courage by stepping up to address difficult issues.
Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels: demonstrates a willingness to step into other areas as requested.

Education and Experience Requirements:

§ High school diploma or GED; and

§ 6 months of experience as a teller in a financial institution or as a retail sales representative/cashier; and

§ Either

- 2 years retail sales experience, or
- Associate degree preferably in Business Administration, Marketing, Accounting or Finance, or
- 1 year of member/customer facing experience within financial services.

Working Conditions:

Office and branch location environment with little discomfort from noise, extreme temperature, dust, or other factors.
Occasionally required to travel throughout MSGCU’s service area in order to support other branches as business needs require.
Exposed to potentially hazardous condition, such as robbery. Receives detailed instructions and procedures to be followed on an annual basis to minimize risk.
This work involves sitting most of the time with brief periods of walking or standing and may occasionally require lifting and/or moving up to 10 pounds.

Compensation and Benefits:

Competitive salaries are just the starting point for MSGCU team members. We also champion our team members with generous vacation time, retirement plan contributions and discounts on loans also come with the job.

Base hourly pay begins at $18.65 / hour
Team members in this role are eligible to earn incentives as part of our variable compensation plan
Medical, dental and vision on your first day! You can choose the most generous Health Savings Account (HSA)-eligible medical plan with no monthly premium for you (and your family)
If you are at least 21 years old, you will receive a 3% contribution from MSGCU, and a 100% match for the next 7% you contribute to your 401(k)
You will enjoy 12 paid holidays and up to 120 hours of PTO your first year of service (pro-rated based on start date)

Apply Now

Refine Your Search

customer support representative jobs in clinton township mi

Branch Service Specialist (Universal Banker)

Branch Service Specialist (Universal Banker)

Branch Service Specialist (Universal Banker)

Customer Service Representative- $20-25 hr.

Customer Service Representative

Member Service Representative

Patient Service Representative II

Client Support Specialist

Client Service Representative

Customer Service Representative

Customer Service Representative

CSR/Dispatcher for Plumbing Company

Property and Casualty CSR

CSR/Teller - 23 Mile and Chesterfield - Full Time

Customer Service Representative - State Farm Agent Team Member

Patient Services Representative (Medical Receptionist)

Customer Service Representative

Customer Service Representative

Customer Service Representative

Office Support Professional

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