Top 176 Documentation specialist Jobs in Clive, Ia

Documentation and Knowledge Management Specialist
Delta Dental of Iowa —Johnston, IA
- Full-time
- Microsoft Word
- Microsoft Excel
- HIPAA
- Dental insurance
HSPD-12: Government Badging & Credentialing Specialist (Des Moines, IA*)
Citizant Inc —Des Moines, IA
- $40,800 - $44,300 a year
- Full-time
- Administrative experience
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Quality Improvement Documentation Specialist
Children & Families of Iowa —Des Moines, IA
- Mid-level
- Driver's License
- Supervising experience
Quick Apply
EFTI Professional Services Project Coordinator
SHAZAM —Des Moines, IA
- $22.50 - $32.50 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Paid parental leave
- Health savings account
Dispute & Recovery Services Specialist 1
SHAZAM —Des Moines, IA
- $21 - $26 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Paid parental leave
- Health savings account
Leave Specialist - REMOTE
Ryder System —Des Moines, IA
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Insurance Specialist
AMBA —Urbandale, IA
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Quick Apply
Help Desk Specialist
Iowa Primary Care Association —Des Moines, IA
- $28 - $31 an hour
- Mid-level
- 3 years
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
8d
Coding Specialist
Mission Cancer + Blood —Des Moines, IA
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
Automotive Master Technician / Diagnostic Specialist
Willard Garage —Waukee, IA
- $95,000 - $140,000 a year
- Full-time
- ASE Certification
- Computer literacy
- Driver's License
- Paid training
- Paid holidays
6d
E-commerce Support Specialist
YYWireless —Clive, IA
- $17.50 an hour
- Overtime
- Computer literacy
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Happe Homes, LLP - New Construction Warranty Specialist
Happe Homes, LLP —Ankeny, IA
- From $60,000 a year
- 8 hour shift
- Clean driving record
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Underwriter - Detail-Oriented | Process-Focused | Customer Support Specialist
R&A Risk Professionals —Urbandale, IA
- $55,000 - $65,000 a year
- Full-time
- Background check
- Microsoft Excel
- Customer service
Quick Apply
Senior EHS Specialist
The Marzetti Company —Altoona, IA
- Full-time
- Bachelor's degree
- Continuous improvement
- Case management
Plumbing Specialist
Elevate Living —Des Moines, IA
- Online Application
- English
- Mid-level
- Residential
- Health savings account
- Paid holidays
Quick Apply
Human Resources/Payroll/Accounting Specialist
Iowa Association of School Boards —Des Moines, IA
- $55,000 - $65,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
21h
FT/ PT Entry Level Mental Health Professional
Optimae LifeServices —Adel, IA
- $15 an hour
- Part-time
- Background check
- 18 years or older
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Compliance Specialist - Affordable Housing
Indigo Living —West Des Moines, IA
- $19 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health savings account
- Paid holidays
Quick Apply
Entry Level Mental Health Professional - PT/FT - Community Services
Optimae LifeServices —Adel, IA
- $15 an hour
- Part-time
- Background check
- 18 years or older
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Automotive Accounting Specialist - Porsche Des Moines
Ed Morse Automotive Group —West Des Moines, IA
- Full-time
- Dealership
- Mid-level
- 3 years
- Wellness program
- Paid holidays
14d

I want to receive the latest job alert for documentation specialist in clive, ia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

documentation specialist jobs near clive, ia

Recovery Specialist jobs in Des Moines, IA

Helpdesk Specialist jobs in Des Moines, IA

Credentialing Specialist jobs in Des Moines, IA

Plumbing Technician jobs in Des Moines, IA

Human Resources Specialist jobs in Des Moines, IA

Project Coordinator jobs in Des Moines, IA

Recovery Specialist jobs in Houston, TX

Recovery Specialist jobs in Raleigh, NC

Recovery Specialist jobs in Philadelphia, PA

Intake Specialist jobs in Philadelphia, PA

Addiction Recovery Remote jobs in Pennsylvania

Recovery Specialist jobs in Lenoir City, TN

Environmental Health And Safety Specialist jobs in Douglassville, PA

Food Safety Inspection jobs in Omaha, NE

Environmental Non Profit Organizations jobs in Los Angeles, CA

Clinical Documentation Specialist jobs in Wisconsin

Environmental Health And Safety Specialist jobs in Marion, TX

Environmental Health And Safety Specialist jobs in Oswego, NY

Safety Manager jobs in Cincinnati, OH

Environmental Health And Safety Specialist jobs in Plainville, CT

Documentation and Knowledge Management Specialist

Delta Dental of Iowa -
Johnston, IA

Apply Now

Job Details

Full-time

Benefits

Dental insurance

Qualifications

Microsoft Word
Microsoft Excel
HIPAA compliance
Presentation software
HIPAA
Healthcare privacy protection
Collaborative technology platforms
Microsoft Teams
SharePoint
Cross-functional collaboration
Technical Proficiency
Cross-functional communication

Full Job Description

Description:

Come Smile with Us!

Join Delta Dental of Iowa as a Documentation & Knowledge Management Specialist where you will help unlock institutional knowledge, strengthen process clarity, and build a more connected, future-ready organization. You will partner cross-functionally with teams and leaders across the enterprise to create, maintain, and improve process and technical documentation, ensuring critical information is clear, accessible, and scalable. You will leverage tools like SharePoint to organize and manage knowledge effectively, enabling stronger collaboration, more consistent execution, and faster onboarding and upskilling. Additionally, you will support the vendor management lifecycle by maintaining consistent and accurate records, tracking key milestones and requirements, and ensuring alignment to established processes. Your work will play a key role in driving efficiency, reducing reliance on individual expertise, and supporting how the organization learns and grows.

Learn why Jennifer enjoys working on the Operations team.

Essential Functions and Principal Accountabilities

Develop, maintain, and improve process documentation, procedures, job aids, and reference materials for workflows across the organization.
Translate complex business, regulatory, compliance, and technical requirements into clear, practical documentation that supports consistent execution.
Partner with enterprise subject matter experts to gather inputs, capture decision logic, and document both the “how” and “why” behind processes to ensure continuity of knowledge across teams.
Capture and translate institutional and historical knowledge from tenured staff into structured, accessible documentation that supports knowledge transfer, onboarding, and cross-training.
Partner with leaders to identify critical knowledge gaps and proactively document processes that reduce dependency on individual contributors and support a more resilient, future-ready workforce.
Develop, maintain, and promote enterprise standards for process documentation, including templates, formatting, and best practices to ensure consistency and usability across departments.
Educate and support teams in adopting standardized documentation practices and tools, driving alignment in how information is created, maintained, and shared.
Monitor and reinforce adoption of documentation standards across teams to support long-term consistency and sustainability.
Maintain document governance, version control, and update cycles to ensure materials remain current as processes, tools, or regulations change.
Design and maintain information architecture within SharePoint (site structure, navigation, document libraries). Ensure documentation is organized, stored, and easily accessible within designated systems (e.g., SharePoint or knowledge repositories) enabling teams to quickly locate and use information.
Partner with business teams to support workflow automation and content lifecycle management within SharePoint.
Identify gaps or inconsistencies in documentation or processes and recommend opportunities for clarity, efficiency, or improvement.
Partner with process owners and leaders to communicate updates and changes to policies and procedures to relevant stakeholders.
Serve as a coordination point between vendor owners and internal partners, ensuring vendor-related activities are tracked, documented, and aligned to established processes.
Support the implementation of consistent vendor management practices across departments and maintain organized, audit-ready vendor records.
Establish and maintain positive working relationships with internal and external stakeholders.
Adhere to quality, documentation, and turnaround time standards.
Comply with all company policies and procedures, including applicable DDPA standards.
Maintain strict confidentiality and adhere to all HIPAA requirements.
Perform other duties as assigned.

Requirements:

Required

Bachelor’s degree or equivalent experience in business, healthcare administration, technical writing, compliance, or a related field.
Experience in process documentation, technical writing, project coordination, or a related role.
Strong written communication skills, with the ability to create clear, practical, and user-friendly documentation.
Ability to organize complex information and translate it into easy-to-use procedures and materials.
Experience working collaboratively across departments and influencing without direct authority.
Strong attention to detail, follow-through, and organizational skills with the ability to manage multiple priorities.
Proficiency with Microsoft 365 tools (Word, Excel, PowerPoint, SharePoint, Teams).
Ability to balance focused documentation work with coordination and administrative responsibilities.
Ability to maintain strict confidentiality; adherence to all HIPAA laws.
Dependability in attendance and punctuality.

Preferred

Experience in healthcare, insurance, or a regulated environment.
Experience designing or administering SharePoint sites, document libraries, or workflows.
Experience with project tracking or workflow management tools.
Familiarity with documentation governance, knowledge management practices, or regulatory documentation requirements.

Delta Dental of Iowa is an Equal Opportunity Employer that does not discriminate on the basis of race, sex, national origin, religion, age, disability and any other characteristic protected by applicable law. It is also the policy of Delta Dental of Iowa to take affirmative action to employ and to advance in employment, all persons regardless of their status as individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.

Apply Now

Refine Your Search

documentation specialist jobs in clive, ia

Documentation and Knowledge Management Specialist

HSPD-12: Government Badging & Credentialing Specialist (Des Moines, IA*)

Quality Improvement Documentation Specialist

EFTI Professional Services Project Coordinator

Dispute & Recovery Services Specialist 1

Leave Specialist - REMOTE

Insurance Specialist

Help Desk Specialist

Coding Specialist

Automotive Master Technician / Diagnostic Specialist

E-commerce Support Specialist

Happe Homes, LLP - New Construction Warranty Specialist

Underwriter - Detail-Oriented | Process-Focused | Customer Support Specialist

Senior EHS Specialist

Plumbing Specialist

Human Resources/Payroll/Accounting Specialist

FT/ PT Entry Level Mental Health Professional

Compliance Specialist - Affordable Housing

Entry Level Mental Health Professional - PT/FT - Community Services

Automotive Accounting Specialist - Porsche Des Moines

I want to receive the latest job alert for documentation specialist in clive, ia

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected