Top 69 helpdesk support Jobs in clover sc

IT Infrastructure Engineer/Field Administrator
Ignite Medical Resort South Charlotte —Charlotte, NC
- $90,000 - $100,000 a year
- Full-time
- Hybrid work
- Hospital
- 5 years
- Team management
- Health savings account
- AD&D insurance
Quick Apply
IT Information Support Technician
DeZURIK, Inc. —Gastonia, NC
- $22.81 - $27.37 an hour
- Full-time
- Mid-level
- Windows
- In-person
- Health savings account
- Paid holidays
Quick Apply
IT Help Desk Support
NEW HOPE CAROLINAS INC —Rock Hill, SC
- $22 an hour
- HIPAA
- Mid-level
- 3 years
Quick Apply
Helpdesk Associate
NTT DATA —Charlotte, NC
- $25 - $32 an hour
- Office
- Communication skills
- Entry level
Quick Apply
2d
Applications Coordinator 1
York County Government —York County, SC
- $54,146.37 - $64,975.64 a year
- Weekends as needed
- Research
- Office
- 3 years
- Health savings account
- Paid holidays
4d
IT Support Specialist - Charlotte, NC
Bellwether Technology —Charlotte, NC
- $20 - $25 an hour
- Full-time
- Computer Science
- Writing skills
- Windows
- Mileage reimbursement
- Paid holidays
Quick Apply
Bilingual Help Desk
IFab Corporation —Gastonia, NC
- Full-time
- Computer literacy
- Office
- Organizational skills
Quick Apply
Customer Service Mon-Fri
Five Star Solutions —Charlotte, NC
- $14 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Microsoft Outlook
- Paid training
8d
IT Support Specialist
City of Kings Mountain —Kings Mountain, NC
- $48,057 - $61,321 a year
- Weekends as needed
- Mid-level
- 3 years
- US work authorization
Quick Apply
2d
IT Help Desk Administrator
Toppan Packaging Americas —Charlotte, NC
- $80,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Customer Experience Specialist
NAVEX —Charlotte, NC
- $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- 2 years
- Communication skills
8d
IT Desktop Support
Axiom Technologies —Charlotte, NC
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Design Technology Support Specialist (AEC Technology)
Core States Group —Charlotte, NC
- $31.25 - $36.06 an hour
- Overtime
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health insurance
9d
Customer Service Representative
Goldfish Swim School - Charlotte —Charlotte, NC
- $13.50 an hour
- Part-time
- CPR Certification
- Management
- Computer literacy
- Paid training
- Opportunities for advancement
Quick Apply
Part-Time Information Technology Associate
Cleveland Community College —Shelby, NC
- Part-time
- Classroom
- Office
- Ability to lift 50 pounds
Level 1 Service Desk Support
MILES TECHNOLOGY SOLUTIONS LLC —Charlotte, NC
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
IT Support Engineer
neteffect technologies —Charlotte, NC
- $40,000 - $45,000 a year
- Full-time
- Background check
- Computer science
- Clean driving record
- Health savings account
- Health insurance
Quick Apply
5d
Enterprise Customer Success Manager
Connecteam —Charlotte, NC
- $100,000 - $120,000 a year
- Remote
- Mid-level
- 2 years
- Communication skills
- Health insurance
- 401(k)
Quick Apply
8d
Desktop Support Technician - CLT Airport
ESP Global Services Limited —Charlotte, NC
- $25 - $27 an hour
- 8 hour shift
- Research
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Technical Support Specialist
Planmeca USA Inc. —Charlotte, NC
- $50,000 - $52,000 a year
- Full-time
- Mid-level
- Windows
- Communication skills
Quick Apply

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IT Infrastructure Engineer/Field Administrator

Ignite Medical Resort South Charlotte -
Charlotte, NC

Quick Apply

Job Details

Full-time
$90,000 - $100,000 a year

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Pet insurance

Qualifications

Telecommunications network troubleshooting
Project management in technology
Alarm & access control systems
CCTV
Project management in healthcare
Vendor relationship management
WAN
Vendor communication
Networking equipment (troubleshooting support)
Hardware management
Managing projects

Full Job Description

Description:

We are on Fire! Ignite Medical Resorts is Hiring an experienced IT Infrastructure Engineer/Field Administrator.

If you want to work with a company who values and appreciates its employees, join Ignite Medical Resorts and help us to Extinguish the Stereotype! We are a state of the art rehabilitation resort where we combine uncompromising luxury, never before seen amenities, and the highest quality care to provide a superior rapid rehabilitation experience.

Position Overview:

Ignite Medical Resorts is seeking a IT Infrastructure Engineer/Field Administrator to support a rapidly growing, geographically distributed healthcare organization with 32+ locations across multiple states. This role blends advanced remote infrastructure support (Tier 2.5) with select onsite Field Administration, providing a critical scaling layer between the centralized service desk and traditional field support. The position is designed to reduce unnecessary travel, accelerate issue resolution, enable smart-hands execution, and maintain Ignite’s strong in-house IT control model as the organization continues to expand.

Primary Responsibilities:

Tier 2.5 – Remote Infrastructure Oversight & Troubleshooting (60%)

Serve as the primary escalation point for complex infrastructure issues prior to field dispatch, including network, ISP, firewall, switching, WAN, VOIP Systems, cameras, and access control systems.
Perform advanced remote diagnostics and root-cause analysis to determine the most effective resolution path: remote resolution, smart-hands dispatch, or onsite field support.
Coordinate with ISPs, carriers, and vendors after technical validation to ensure efficient resolution and SLA adherence.
Provide technical oversight and guidance to Field Administrators and smart-hands resources.
Support M&A and new-facility readiness by validating infrastructure standards and identifying risks ahead of go-live.
Maintain & schedule Infrastructure updates, patches and fixes.
Reduce escalations to the CTO by independently resolving gray-area and Tier 2.5 infrastructure issues.
Be part of the Ignite IT on-call rotation

Field Administration – Select Onsite Support (40%)

Perform planned onsite work for critical outages, high-complexity issues or installations, new construction, expansions, and acquisitions.
Serve as the lead onsite engineer when smart-hands resources are insufficient or situations require Ignite-specific systems knowledge.
Install, configure, maintain, and troubleshoot network hardware, end-user devices, phone systems, CCTV, and access control systems. Hardware & wiring.
Ensure accurate post-visit documentation, diagrams, and facility standards updates.

Project, Vendor & Operational Support

Contribute to and lead local and enterprise-wide IT projects with minimal oversight.
Act as a technical liaison between facilities and corporate IT, ensuring local needs are accurately represented.
Assist with vendor management, solution evaluations, and technology improvements.
Conduct root-cause analysis for high-severity incidents and ensure proper communication and follow-up.

Process, Documentation & Mentorship

Define, improve, and document IT processes, procedures, and facility standards.
Support knowledge transfer and mentoring for Help Desk staff and junior technical team members.
Promote consistent troubleshooting and escalation practices across the organization.

If you are dedicated, compassionate, dependable and energetic – WE WANT YOU!

Awesome Benefits that Ignite Team Members can expect:

COMPETITIVE WAGES
GENEROUS BENEFITS PACKAGE INCLUDING HEALTH, DENTAL & VISION
401K PLAN WITH EMPLOYER MATCH
PAID TIME OFF
HOLIDAY PAY
VOLUNTARY BENEFITS - LIFE/AD&D, STD, LTD, CRITICAL ILLNESS, ACCIDENT, HOSPITAL INDEMNITY
SHORT-TERM AND LONG-TERM DISABILITY
EMPLOYEE ASSISTANCE PROGRAM (EAP)
HEALTH SAVINGS ACCOUNT (HSA)
EMPLOYER PAID LIFE INSURANCE
RASMUSSEN COLLEGE 20% DISCOUNT FOR IN PERSON CLASSES
HOSPITALITY AND TEAMWORK FOCUSED CULTURE
50% OFF IN OUR ON-SITE RESTAURANT AND LUXECAFE PROUDLY SERVING STARBUCKS
A COMMITMENT TO TECHNOLOGY
FREE PLANET FITNESS MEMBERSHIP
ON DEMAND PAY
COMPANY SPONSORED DOORDASH DELIVERY SERVICE
ADVANCEMENT OPPORTUNITIES
SUPER PERKS PROGRAM PET INSURANCE 12%-30% DISCOUNTS
SUBSIDIZED CHILD CARE BENEFITS

Ignite Medical Resorts is an Equal Opportunity Employer.

Requirements:

Qualifications:

5–8+ years of progressive IT infrastructure experience, ideally in a multi-site or distributed environment.
Strong hands-on expertise with networking (LAN/WAN/Wi-Fi), ISP troubleshooting, end-user hardware, cameras, and access control systems.
Ability to independently troubleshoot complex issues and make informed judgment calls.
Experience coordinating vendors and managing technical projects.
Strong interpersonal, communication, and customer-service skills.
Healthcare or regulated-environment experience strongly preferred.

Additional Requirements:

Ability and willingness to travel across multiple states as needed.
Ability to lift and install IT hardware.
Flexible schedule to assist with after-hours incidents or emergencies when required.

Preferred Certifications (Not Required)

CompTIA A+ or Network+
Relevant networking, security, or physical security system certifications.

Quick Apply

Refine Your Search

helpdesk support jobs in clover sc

IT Infrastructure Engineer/Field Administrator

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