Top 15 Bilingual call center representative Jobs in Clovis, Ca

Call Center Agent
United Health Centers of the San Joaquin Valley —Fresno, CA
- From $22 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Paid holidays
- Health insurance
6d
Contact Center Representative (Bilingual)
Valley First Credit Union —Fresno, CA
- $22 - $28 an hour
- 8 hour shift
- Spanish
- English
- Research
Call Center Representative
InSight Vision Center —Fresno, CA
- From $17.50 an hour
- Full-time
- Spanish
- Medical office experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
6d
Professional Customer Service Representative
Allbritten —Fresno, CA
- $26 - $30 an hour
- Full-time
- Spanish
- English
- Mid-level
Client Service Associate
Boos & Associates A Professional Corporation —Fresno, CA
- $24 - $26 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- English
Quick Apply
Customer Service Representative **Seasonal
POM Wonderful —Del Rey, CA
- $22 - $25 an hour
- Weekends as needed
- Spanish
- Oracle
- Basic math
- Health insurance
- Dental insurance
Quick Apply
22h
Bilingual Call Center Associate
Highlands Energy —Fresno, CA
- $18 - $22 an hour
- Part-time
- Spanish
- Microsoft Outlook
- Residential
- Paid holidays
- Health insurance
Quick Apply
Call Center Inside Sales Associate
Highlands Energy —Clovis, CA
- Full-time
- Spanish
- Microsoft Outlook
- Residential
- Paid holidays
- Health insurance
Quick Apply
Bilingual Call Center Rep
Highlands Energy —Clovis, CA
- $18 - $22 an hour
- Part-time
- Spanish
- Microsoft Outlook
- Residential
Quick Apply
10d
Bilingual Customer Retention Representative (Remote)
Globe Life And Accident Insurance Company —United States
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Dental insurance
Quick Apply
6d
Bilingual Customer Retention Representative (Remote)
American Income Life Insurance Company —United States
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
6d

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Call Center Agent
United Health Centers of the San Joaquin Valley —Fresno, CA
The CCA will efficiently and effectively handle incoming and outgoing telephone calls from patients and physician offices, route calls appropriately, schedule…
From $22 an hour
6d
Contact Center Representative (Bilingual)
Valley First Credit Union —Fresno, CA
The primary responsibilities of the Contact Center Representative (CCR) are to answer incoming calls as they are presented, identify needs and resolve member…
$22 - $28 an hour

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Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
$19 - $21 an hour
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Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
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Call Center Agent

United Health Centers of the San Joaquin Valley -
Fresno, CA

Apply Now

Job Details

Full-time
From $22 an hour
6 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Spanish
Customer communication
Confidential information handling
English
High school diploma or GED
Driver's License
Computer skills

Full Job Description

Overview:

We are recruiting for Bi-lingual (English/Spanish) Call Center Agent's to join our centralized Call Center in Fresno, CA.

Hours and Work days

This position is required to work Monday - Friday from 8:00 AM-5:00 PM.

The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient interaction. The CCA will efficiently and effectively handle incoming and outgoing telephone calls from patients and physician offices, route calls appropriately, schedule Medical, Dental, CPSP, Behavioral Health, Health Education, Enrollment and Optometry appointments. This position ensures that appropriate information is obtained in order to pre-register patients and schedule appointments. Additionally, this position is responsible for obtaining third party insurance information and demonstrates knowledge of UHC’s scheduling guidelines and procedures.

Responsibilities:

Summary of Responsibilities:

Providing exceptional customer service to patients
Answer incoming calls on a multi-line phone system
Schedules appointments per established guidelines and educates patients on all UHC services
Will ensure no patient is turned away. Will use all resources to secure an appointment for patient
Reports any potential patient concerns or complaints immediately to supervisor

Overall knowledge of the financial programs, registration and insurance verification
Registering patients for appointments; obtaining updated insurance and demographic information
Educate patients on everything they should bring with them to the appointment
Notifies the patient of any co-pays that are due at the appointment
Route calls to appropriate department or health center

Qualifications:

QUALIFICATION REQUIREMENTS:

Education:

High School Graduate or equivalent. Associates Degree preferred.

License/Certification:

Possess a valid driver's license.

Prior Experience:

Minimum two (2) years of experience in customer service and/or call center
Knowledge in scheduling or call center environment preferred

Skills:

Bi-Lingual (English/Spanish) is required.
Customer-service oriented
Excellent telephone etiquette
Excellent listening and Customer Service/Interpersonal skills.
Ability to handle sensitive and confidential information
Ability to articulate complex information
Flexibility and dependability
Demonstrated good problem-solving skills; sound judgment
Intermediate computer skills
Attention to detail and excellent follow-through on work tasks
Able to handle multiple tasks simultaneously

The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $22.00 an hour. Our salaries are dependent on knowledge, skills, and experience.

In addition, our comprehensive benefits package for regular status employees includes:

Medical, Dental, and Vision insurance with low premium cost
Paid time off and paid holidays
401k plan with matching contribution
Educational Assistance
Employee discounts and more!

Apply Now

Refine Your Search

bilingual call center representative jobs in clovis, ca

Call Center Agent

Contact Center Representative (Bilingual)

Call Center Representative

Professional Customer Service Representative

Client Service Associate

Customer Service Representative **Seasonal

Bilingual Call Center Associate

Call Center Inside Sales Associate

Bilingual Call Center Rep

Bilingual Customer Retention Representative (Remote)

Bilingual Customer Retention Representative (Remote)

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