Scope of Work and Position Description
Position Summary
The Services Technician Specialist is responsible for executing technical field services, maintenance activities, troubleshooting, testing, startup, commissioning, and engineering support services for industrial electrical, automation, control, and power systems. The individual will work directly on customer sites to diagnose, repair, maintain, test, configure, and commission equipment while supporting customers in improving reliability, availability, performance, and safety.
Scope of Work
· Execute preventive, predictive, and corrective maintenance activities.
· Perform troubleshooting and diagnostics of electrical, automation, and control systems.
· Conduct startup, commissioning, and operational verification of equipment and systems.
· Perform equipment inspections, condition assessments, and testing activities.
· Install, configure, and support automation and control system components.
· Support equipment upgrades, migrations, and modernization projects.
· Assist in equipment installation and commissioning.
· Perform calibration, validation, and performance verification activities.
· Analyze equipment failures and support root cause investigations.
· Support emergency service calls and equipment recovery efforts.
· Interpret electrical drawings, schematics, and technical documentation.
· Prepare technical service reports and recommendations.
Technical Responsibilities
· Electrical Power Systems: Switchgear, MCCs, circuit breakers, relays, transformers, VFDs, UPS systems, backup power systems, and distribution equipment.
· Automation and Control Systems: PLCs, HMIs, SCADA, DCS, instrumentation, industrial networks, control panels, and motor control systems.
· Testing Activities: Electrical troubleshooting, insulation resistance testing, loop checks, I/O verification, network diagnostics, functional testing, and commissioning support.
Required Technical Skills
· Reading electrical and control drawings.
· Troubleshooting electrical and automation systems.
· PLC and HMI diagnostics.
· Industrial communication protocols.
· Electrical equipment maintenance and testing.
· Instrumentation and control systems.
· Commissioning and startup procedures.
· Technical report writing and documentation.
Minimum Qualifications
· Bachelor Degree in Electrical Engineering or Electrical Technical Certification (Licensed electrician or Certified electrician Helper)
· Minimum 3-5 years of experience in industrial electrical or automation environments.
· Experience performing field service, maintenance, troubleshooting, testing, or commissioning activities.
Preferred Certifications
· NFPA 70E
· OSHA 30
· NETA Certification
· ISA Certification
· Manufacturer Automation Certifications
· Infrared Thermography Certification
Professional Competencies
· Strong troubleshooting skills.
· Ability to work independently in the field.
· Strong customer service orientation.
· Ability to work under pressure during emergencies.
· Good written and verbal communication skills.
· Ability to travel throughout Puerto Rico.
· Fluent in English and Spanish.
Pay: $22.08 - $25.00 per hour
Benefits:
- Professional development assistance
Work Location: In person
