Top 105 Client care specialist Jobs in Cocoa, Fl

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Information and Eligibility Specialist Brevard County
Family Partnerships of Central Florida —Rockledge, FL
- $49,700 a year
- On call
- Background check
- Customer service
- Writing skills
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Out of Home Care Specialist (Brevard, Seminole Counties)
Family Partnerships of Central Florida —Rockledge, FL
- $52,000 a year
- On call
- Hybrid work
- Bachelor of Science
- Writing skills
- Mid-level
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Case Management Operations Specialist
Family Partnerships of Central Florida —Rockledge, FL
- $50,000 a year
- Computer literacy
- Writing skills
- Mid-level
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Care Manager Trainee
Family Partnerships of Central Florida —Rockledge, FL
- $23.17 - $23.89 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid training
Quick Apply
Veteran Outreach Specialist
THRIVE USA HOME CARE —Rockledge, FL
- $21 - $24 an hour
- Background check
- Military
- Mid-level
- Flexible schedule
- Referral program
Quick Apply
10d
MRT Peer Support Specialist
Family Partnerships of Central Florida —Rockledge, FL
- $41,200 a year
- Computer literacy
- Public speaking
- Adults
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2d
State Opioid Response Specialist
Family Partnerships of Central Florida —Rockledge, FL
- $52,000 a year
- On call
- Addiction Medicine
- Mid-level
- Driver's License
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11d
BBHE Care Coordinator-NCFIE
Family Partnerships of Central Florida —Rockledge, FL
- $49,700 a year
- Mid-level
- High school diploma or GED
- Driver's License
- Paid training
Quick Apply
Family Advocate Specialist- Brevard
Family Partnerships of Central Florida —Rockledge, FL
- $17.30 an hour
- Weekends as needed
- Writing skills
- High school diploma or GED
- Driver's License
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Care Coordinator - BBHE
Family Partnerships of Central Florida —Rockledge, FL
- Mid-level
- High school diploma or GED
- Driver's License
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Care Manager Trainee - Rockledge
Community Based Care of Brevard, Inc. —Rockledge, FL
- $23.17 - $23.89 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid training
Quick Apply
Field Operations Specialist - Human Services Program - Orlando, Florida
The Workforce Group —Orlando, FL
- $30 - $33 an hour
- Weekends as needed
- Background check
- Spanish
- Ability to walk for extended periods
Quick Apply
Transition Care Coordinator – Mental Health and Substance Use Treatment
Circles of Care, Inc. —Melbourne, FL
- Bilingual
- Mid-level
- Master's degree
Quick Apply
Customer Care Specialist (Cost Management)
Christian Care Ministry —Rockledge, FL
- $17.31 - $22.36 an hour
- Full-time
- 18 years or older
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Health savings account
Independent Living Case Manager- Brevard
Family Partnerships of Central Florida —Rockledge, FL
- $52,000 a year
- On call
- Background check
- Customer service
- Pass drug screening
- Paid training
Quick Apply
Family Support Engagement Specialist
HEALTHY START COALITION of Brevard County —Melbourne, FL
- $17 - $18 an hour
- Weekends as needed
- Bilingual
- Background check
- Word processing
- Health insurance
- 401(k)
Quick Apply
1d
Business Operations Specialist
Progressive Cleaning —Rockledge, FL
- Part-time
- Mid-level
- Administrative experience
- QuickBooks
Quick Apply
10d
Animal Care Specialist
Brevard County Sheriff's Office —West Eau Gallie, FL
- $17 an hour
- Weekends as needed
- High school diploma or GED
- Driver's License
- Math
- AD&D insurance
- Paid holidays
10d
Employment Specialist
EmployU, Inc —Melbourne, FL
- $16.25 an hour
- Weekends as needed
- Background check
- Spanish
- Experience working with individuals with disabilities
- Health savings account
- Paid holidays
Quick Apply
9d
Family Advocate Specialist- Brevard
Community Based Care of Brevard, Inc. —Rockledge, FL
- $17.30 an hour
- Weekends as needed
- Writing skills
- Mid-level
- High school diploma or GED
Quick Apply

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client care specialist jobs near cocoa, fl

Information and Eligibility Specialist Brevard County

Family Partnerships of Central Florida
Rockledge, FL

Quick Apply

Job Details

$49,700 a year

Qualifications

Legal analysis
Customer service
Spreadsheets
Professional ethics
Writing skills
Child welfare services experience
High school diploma or GED
Documentation tools
Productivity software
Technical Proficiency

Full Job Description

Annual salary: $49,700/yr

*This position is based in Brevard, but the training will be completed in person in Maitland 3 days a week for the first two months*

POSITION OBJECTIVE: Responsibilities include data management, data entry, data reporting and data validation. In addition, this position obtains, maintains and processes client information to determine eligibility for Federal/State funding and Medicaid. In this role you will assist in resolving problems, locating missing/additional information and be responsible for creating and maintaining documentation which meets all Federal and State requirements for client eligibility.

ESSENTIAL FUNCTIONS:

Accurately enters required program information adhering to strict deadlines
Obtains and maintains appropriate eligibility documentation
Completes applications for Medicaid and Federal/State Funds
Maintains open communication with Protective Investigators and Case Managers responsible for supervising cases of children in care, obtaining information on income, household composition and family resources in order to determine eligibility
Provides technical assistance on the completion of all eligibility forms
Service Center Medicaid support: verification, provider changes and validation activities
Document tracking, checklist preparation and requests for more information
Queries systems to access specific information for distributing weekly/monthly reports to case management and senior management staff
Performs routine data validation sampling

Attends regular IES team meetings, staff meetings, service center meetings, case management meetings, in service trainings and conferences as needed.
Assists with Medicaid plan enrollment activities and tracking.
Participates and documents CTS staffings.
Perform IES training activities such as Argos training, DCM orientation and ongoing FSFN support.
Participates in peer file review activities.
Participates in Federal Monitoring Reviews.
Maintain frequent communication with internal staff regarding changes to case data and eligibility including but not limited to Records Room, Adoption, GAP, Master Trust and Operations staff.
Utilize established checklists, forms and task tracking tools identified in the Data Center Handbook to report work status and maintain required documentation.
Participates in the agency strategic plan & quality improvement processes
Ability to safely & successfully perform essential job functions consistent with the ADA, FMLA, & other federal, state, & local standards, including meeting qualitative & quantitative productivity standards.
Ability to maintain reasonably regular, punctual attendance consistent with ADA, FMLA & other federal, state, & local standards
Ability to comply with all personnel policies & procedures

We understand the importance that every provider, parent and employee plays in the success of our mission to protect and inspire every child, every day. An essential function of all employees is to provide excellent customer service by being professional and respectful in all interactions each and every day. It is also expected that all employees are timely and responsive in their communication with others.

NON-ESSENTIAL FUNCTIONS:

Assists with file audits to assess completeness of information
Duties in other counties as assigned
Assist Records room as needed.
Provides feedback on existing IES tools and procedures
Training and support to new IES team members.

This list of functions is not intended to be exhaustive. The agency reserves the right to revise this job description as needed to comply with actual job requirements.

QUALIFICATIONS:

REQUIRED:

High School Diploma/GED
2 years experience with spreadsheets/databases
Proficiency in Microsoft Excel and Word
Minimum of 2 years of child welfare or related experience.

PREFERRED:

Minimum of 2 years of child welfare or related experience.
Record management experience
Data management experience
Thorough knowledge of state SACWIS system (FSFN)
Previous experience in client eligibility determination

SKILLS:

REQUIRED:

Strong customer service skills

Good organizational skills

Ability to work with strict deadlines

Ability to work effectively in a team environment

Able to break down problems and information in order to systematically identify the cause of problems or make recommendations; gather information from multiple sources; analyze complex information; organize information for analysis.

Able to be thorough and complete when working with assembling, processing, or providing detailed information; track details even when under pressure.

Able to maintain composure and handle frequent job changes or unexpected disruptions; work with conflicting, delayed, or unclear information; remain effective when faced with change and uncertainty.

Able to maintain a composed problem-solving approach when faced with unrealistic expectations, pressing time demands, frustration, or interpersonal conflict.

Able to persevere in accomplishing tasks or objectives; commit to long hours of work; do everything possible to reach goals; have a sense of urgency about getting results.

Excellent verbal and written communication skills

Ability to manage multiple tasks and conflicting priorities

Proficient MS Excel skills

Ability to read and interpret legal documents to arrive at appropriate analyses of needs

Ability to interpret and follow operating procedures

Knowledgeable in Web Based Applications

Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others.
Able to demonstrate consistency of words and actions; protect confidential information; do what is right even when no one is watching; demonstrate sound business ethics; consistently comply with organizational values.

Ability to travel

PREFERRED:

Knowledge of quality assurance programs

Knowledgeable about client information system software

SPECIAL CONDITIONS:

Thorough Background Screening upon hire including FBI, FDLE, Local Law check, Employment Reference check, DMV check, Criminal Records check, Social Security Trace & Drug Screening. FDLE check will be run at least every 5 years.
On-call assignments- N/A
Travel- local: 5% per week, long-distance: 2.5% per month

PHYSICAL & MENTAL REQUIREMENTS: (N=Needed P=Preferred)

Analyzing (N), Bending-neck (N), Bending-waist (N), Calculations (N), Carrying/Lifting (N), Climbing (P), Crawling/Crouching (P), Finger Movements (N), Handling Objects (N), Kneeling (P), Pushing/Pulling (P), Reaching (N), Reading & Comprehending (N), Reasoning (N), Sitting (P), Squatting (P), Standing (P), Twisting-neck (N), Twisting-waist (P), Walking (P), Writing (N)

POSITION STATUS: Non-Exempt

Supervision level:
1 = general direction, 2 = direction, 3 = general supervision, 4 = supervision, 5 = close supervision

Supervised by: Information & Eligibility Manager –

For more information regarding our screening process please visit Clearinghouse.com .

Family Partnerships of Central Florida is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. These employers also maintain Drug-Free Workplaces. Requests for Auxiliary Aids for Hearing Impaired or Limited English Proficiency Candidates may be made with a minimum of five (5) days notice to C. Hernandez at (321) 752-4650.

Quick Apply

Refine Your Search

client care specialist jobs in cocoa, fl

Information and Eligibility Specialist Brevard County

Out of Home Care Specialist (Brevard, Seminole Counties)

Case Management Operations Specialist

Care Manager Trainee

Veteran Outreach Specialist

MRT Peer Support Specialist

State Opioid Response Specialist

BBHE Care Coordinator-NCFIE

Family Advocate Specialist- Brevard

Care Coordinator - BBHE

Care Manager Trainee - Rockledge

Field Operations Specialist - Human Services Program - Orlando, Florida

Transition Care Coordinator – Mental Health and Substance Use Treatment

Customer Care Specialist (Cost Management)

Independent Living Case Manager- Brevard

Family Support Engagement Specialist

Business Operations Specialist

Animal Care Specialist

Employment Specialist

Family Advocate Specialist- Brevard

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