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Release Coordinator

Trax USA Corp. -
Coral Gables, FL

Quick Apply

Job Details

Full-time

Qualifications

Bug Tracking (Quality assurance practices)
Continuous Delivery (CD) implementation
Agile scheduling
Bug Reporting (Quality assurance practices)
Issue tracking
Version control systems
Digital project management boards
Agile software development
Defect tracking tools
DevOps automation
Agile planning
Stakeholder management

Full Job Description

Description:

Role Overview

Trax USA Corp is currently recruiting for a highly organized and execution-focused Release Coordinator to own and drive the end-to-end release lifecycle across our software products. This role is responsible for coordinating release schedules, standardizing release processes, ensuring high-quality packaging and delivery, and acting as the central point of accountability between Development, QA, Product, and Customer teams.

The ideal candidate thrives in a fast-paced environment, brings strong operational discipline, and has experience managing complex, multi-component software releases.

Key Responsibilities

1. Release Planning & Scheduling

Own and maintain the master release calendar across all products (eMRO, eMobility, integrations, etc.)
Coordinate release timelines across Development, QA, Product, and Support teams
Ensure alignment with customer commitments, SLAs, and internal priorities
Manage release gates (QA sign-off, Product approval, Dev readiness)

2. Release Process Governance

Define, implement, and continuously improve the release coordinator process
Enforce standard release lifecycle stages (RC ? GA ? Fix Pack ? Patch)
Establish and maintain release checklists and quality gates
Ensure adherence to governance (ITIL-style approvals, audit readiness)

3. Release Notes & Documentation

Own the release notes process end-to-end
Standardize format and content across all products
Ensure accurate documentation of:
New features / MODs
Bug fixes
Known issues
Deployment instructions
Coordinate with Product Owners and QA to validate completeness and accuracy

4. Packaging & Delivery Management

Oversee the assembly of release artifacts, including:
WAR / EAR files
iOS IPA builds
SQL scripts / database changes
Configuration files / PKGs
Ensure all required components are included and validated before release
Coordinate delivery to customers (FTP, cloud distribution, on-site deployments)
Maintain a release manifest for each delivery

5. Cross-Team Coordination

Act as the central point of coordination between:
Development
QA
Product Management
Support / Customer teams
Run release readiness meetings and drive accountability
Identify risks, blockers, and dependencies early

6. Quality & Compliance

Ensure all releases meet quality standards and testing requirements
Enforce:
QA validation completion
Regression testing where required
Proper versioning and traceability
Support audit/compliance needs (FAA, SOC 2, etc.)

7. Continuous Improvement

Identify gaps in release execution and implement improvements
Drive adoption of CI/CD best practices
Improve automation, tracking, and visibility of releases
Reduce release defects, rework, and missed components

Requirements:

Required Qualifications

5+ years of experience in Release Management, Program Management, or Software Delivery
Strong experience managing complex, multi-component software releases
Experience with Agile environments and sprint-based delivery

Familiarity with:

CI/CD pipelines
Version control (e.g., Bitbucket, Git)
Issue tracking tools (e.g., Jira)
Strong organizational and communication skills
Proven ability to manage multiple releases and priorities simultaneously

Preferred Qualifications

Experience in enterprise software / SaaS / aviation / MRO systems
Familiarity with mobile app releases (iOS IPA distribution)
Understanding of backend technologies (WAR/EAR deployments, databases)
Experience working with global teams and customers across time zones
Knowledge of release governance frameworks (ITIL, change management)

Key Success Metrics

On-time release delivery rate
Reduction in release defects / hotfixes
Completeness and accuracy of release packages
Stakeholder satisfaction (Product, QA, Customers)
Improved release cycle efficiency and predictability

Why This Role Matters

This role is critical to ensuring predictable, high-quality software delivery across our customer base. The Release Coordinator will directly impact customer satisfaction, operational efficiency, and the scalability of our product organization.

Job type: Full time / Salaried

Job Level: Mid-level

Job Location: Fully Onsite - Coral Gables

Job Shift: First - 8a - 5p

Remote: No

TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world’s largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project.

TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

Quick Apply

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