KOI Imaging Assistant
Position Summary:
Assists the technologists with procedures, transporting patients, and cleaning & stocking rooms with supplies & linens.
Responsibilities:
- Performs various clerical and receptionist duties such as answering phones and contacting patients to ensure understanding of pre-procedural preparation
- Maintains excellent communication skills when interacting with peers, patients and guests
- Triages patients to ensure departmental flow is maintained by staging patients in various changing areas and exam rooms
- Escorts patients to appropriate changing areas and/or imaging rooms, while providing excellent customer service and easy to follow instructions for exam preparation
- Reviews pre-procedure labs prior to patient arrival
- Assists with procedures to include exam specific room set-up, ensuring patient comfort, completion of detailed lab requisitions and post-procedure room clean-up
- Ensures proper stock of supplies and linens to include stocking, ordering and restocking when replacement supplies are delivered
- Reviews imaging reports to ensure accuracy of result codes that impact patient follow-up
- Initiates scheduling workflow for patients who need to return for additional imaging or procedures
- Prints patient letters, as outlined in departmental guidelines
- Contacts other facilities to obtain outside imaging studies, ensuring images and reports are received and compared in a timely manner
- Performs a variety of tasks using certain degrees of creativity and latitude
- Reports to department Imaging Manager
- Performs other related duties as assigned
Familiar with standard concepts, practices, and procedures within the field
-
- Regular and predictable attendance is an essential job function
- Competent to meet age specific needs of the unit assigned
Requirements and Minimum Qualifications:
- High school diploma or equivalent preferred
Minimum 1 year customer service experience required
-
- Knowledge of laws or regulations regarding HIPAA and Confidentiality
- Demonstrate exceptional communication skills
- Demonstrate knowledge of medical terminology, preferred
- BLS Required. Current AHA Healthcare provider, American Red Cross, AHA Health Saver or Kootenai Health BLS within 60 days of hire
Working Conditions:
Must be able to maintain a standing and/or sitting position
-
- Typical equipment used in a clinical job
- Frequent stooping, bending, reaching, lifting and pushing heavy equipment
- Frequent moving, transferring and positioning of patients with and/or without assistance
- Potential exposure to blood, urine and other body substances, including those carrying potentially infectious diseases
- Possible hazardous exposure to electrical shock and/or mechanical injury
About Kootenai Health
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
- Comprehensive medical coverage, including fully employerpaid options for eligible fulltime employees, plus affordable plans for parttime staff. Benefits begin on the 1st of the month following 30 days of employment.
- Dental, vision, life, and pet insurance, with telemedicine and wellbeing resources available to all employees
- Tuition assistance after 90 days to support your professional growth
- Retirement plans with pretax and Roth options and employer matching from 3%–6%
- Competitive pay, plus night, weekend, and PRN shift differentials
- Awardwinning wellness program with coaching, financial wellness resources, and free or discounted access to fitness centers and premium wellbeing apps
- PerkSpot discounts providing access to thousands of exclusive deals in over 25 categories
- And an employee referral bonus program
Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!
Apply today! Please reach out to Grey Mora at [email protected] or Front Desk 208-625-4620 or email [email protected] with any questions.
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
Location: Kootenai Health · KOI - Imaging Services - Ironwood
Schedule: PRN - (As Needed), Days
