Top 10 Network analyst Jobs in Coeur D'alene Id

Help Desk Analyst
Intermax Networks —Coeur d'Alene, ID
- Mid-level
- Windows
- Communication skills
TOC Network Technician
Columbia Banking System —Spokane Valley, WA
- $24.98 - $40.64 an hour
- Full-time
- Research
- Mid-level
- Office
- Disability insurance
- Health insurance
8d
Information Security Analyst
Hagadone Media Group —Coeur d'Alene, ID
- Full-time
- Computer science
- Computer Science
- Research
- Disability insurance
- Health insurance
Quick Apply
7d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Veradale, WA
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
UKG WFM Solution Architect / Lead (Healthcare)
Fortira Inc —United States
- $90 - $100 an hour
- Overtime
- Remote
- Background check
- 7 years
- Travel
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1d

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TOC Network Technician
Columbia Banking System —Spokane Valley, WA
Supports the development of training, as well as implementation and post-implementation material. We offer eligible associates comprehensive healthcare coverage…
$24.98 - $40.64 an hour
8d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Coeur d'Alene, ID
OR 5+ years verifiable field experience in I.T./Telecom. Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable…
$18 - $25 an hour
Quick Apply

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Service Desk Analyst
Prepcloud —Columbus, OH
The ideal candidate will provide first-level technical support to end users, troubleshoot hardware and software issues, manage service requests, and ensure…
$28 an hour
Computer Network Defense Analyst
AGE Solutions —Columbus, OH
Participate in proactive threat hunting operations utilizing established tools, methodologies, and Standard Operating Procedures (SOPs) to identify suspicious…
From $85,000 a year
Quick Apply

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network analyst jobs near coeur d'alene id

Help Desk Analyst

Intermax Networks -
Coeur d'Alene, ID

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Job Details

Qualifications

Salesforce Service Cloud
Telecommunications network troubleshooting
Client onboarding
Email customer support
Technical support via phone
IT user and group management
Wireless networking
Phone communication
Wireless access points
IT system monitoring
Windows
Incident Escalation
Managing clients in a customer support role
Firewall
Salesforce Cloud
VoIP
Cloud service support
Productivity software support
Desktop (troubleshooting support)
Remote access software
Desktop applications
Networking equipment (troubleshooting support)
Productivity software
Technical support via email
Escalation handling
Technical Proficiency
Ticketing system technical support

Full Job Description

Description:

As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and clients across our ISP and MSP services. You’ll troubleshoot connectivity issues, resolve hardware/software problems, and escalate complex issues to senior engineers. This role requires strong communication skills, technical aptitude, a willingness to learn, and a customer-first mindset.

Requirements:

Respond to inbound support requests via phone, email, and Salesforce ticketing system.
Diagnose and resolve issues related to:
Internet connectivity (fiber or wireless)
Network hardware (wireless access points, switches, firewalls/routers)
Windows, Microsoft Office 365, and common business applications
VoIP systems and remote access tools
Escalate unresolved issues to Tier 2/3 or Systems Engineers as needed.
Document all support interactions and resolutions in the ticketing system.
Monitor system alerts and proactively address potential issues.
Assist with onboarding/offboarding of MSP clients (user accounts, permissions, devices).
Provide excellent customer service and maintain a high level of client satisfaction.

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network analyst jobs in coeur d'alene id

Help Desk Analyst

TOC Network Technician

Information Security Analyst

Seasonal, Operations Technical Specialist (Part Time)

UKG WFM Solution Architect / Lead (Healthcare)

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