Top 4 Production scheduler Jobs in Coldwater, Mi

Production Scheduler/ Customer Service
BWT LLC —Coldwater, MI
- $50,000 - $65,000 a year
- Full-time
- 5 years
- Supervising experience
- Driving
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Surgery Scheduler
Insight —Coldwater, MI
- Full-time
- Surgery
- Hospital
- High school diploma or GED
Quick Apply
PACE Scheduler
NeighborHealth —Sturgis, MI
- $21 - $30 an hour
- Online Application
- Background check
- Microsoft Excel
- Mid-level

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Surgery Scheduler
Insight —Coldwater, MI
Schedule cases from printer, fax, email and phone calls. Under the direct supervision of the R.N. and ultimately to the Nurse Director, performs the…
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Surgical Scheduler KAL
Beacon Health System —Kalamazoo, MI
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Schedule: Full-time, Day, M-F 0800-1700.

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Production Scheduler
Anduril Industries —Columbus, OH
Lead efforts to uncover root-cause and develop permanent resolution on issues found during product builds as required. Must be able to lift 25 lbs unassisted.
$110,000 - $147,000 a year
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5d
Appointment and Field Service Scheduler
Silco Fire & Security —Columbus, OH
Coordinate with field technicians to optimize scheduling and minimize travel time. This role will serve as the liaison between customers, field technicians, and…
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production scheduler jobs near coldwater, mi

Production Scheduler/ Customer Service

BWT LLC
Coldwater, MI

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Job Details

Full-time
$50,000 - $65,000 a year

Qualifications

Customer communication
Manufacturing management
Manufacturing facility experience
Supervising experience
Manufacturing company experience

Full Job Description

Title: Production Scheduler/ Customer Service

Type: Full Time

Location: Based at our Coldwater MI

Work type: Onsite

Pay Range: $50,000.00 - $65,000.00 per year

Job Title: Production Scheduler/Customer Service

Position Summary:

The Production Scheduler / Customer Service Manager is responsible for translating customer demand into an executable production plan while serving as the primary interface between the customer and the Coldwater facility.

This role ensures that production schedules are accurate, capacity-aligned, and consistently executed to meet delivery commitments. It also drives clear, proactive communication with customers regarding order status, lead times, and potential disruptions.

Success in this role requires strong coordination across Production, Quality, and Maintenance to ensure on-time delivery, high furnace utilization, and a disciplined, customer-focused operation. This position directly supports operational goals related to throughput, schedule adherence, and customer satisfaction.

________________________________________

Qualifications & Skills:

5+ years of manufacturing experience
3+ years in a supervisory or operations leadership role
Experience managing labor, scheduling, and production
Knowledge of safety and quality standards

________________________________________

Essential Duties & Responsibilities:

1. Production Scheduling & Capacity Planning

Develop and maintain daily and weekly production schedules based on customer demand, furnace capacity, and operational constraints
Balance workload across furnaces and shifts to maximize utilization and throughput
Sequence jobs to optimize flow, minimize changeover time, and meet customer due dates
Continuously adjust schedules based on downtime, priority changes, and capacity constraints
Ensure all production orders are properly staged, prioritized, and aligned with execution

2. Customer Service & Order Management

Serve as the primary point of contact for customers regarding order status, lead times, and delivery commitments
Manage incoming orders, order entry, and schedule confirmation
Communicate proactively with customers regarding delays, issues, or expedited requests
Coordinate expedite requests while maintaining overall schedule integrity
Partner with Sales and Plant Leadership on customer priorities and service levels

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3. Cross-Functional Coordination

Coordinate daily with Production, Quality, and Maintenance to align schedules with operational realities
Adjust schedules based on equipment downtime, quality holds, or material availability
Ensure clear handoffs between departments to support flow from receipt through shipment
Escalate risks to delivery commitments in a timely and structured manner

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4. Schedule Execution & Performance Management

Monitor schedule adherence, ontime delivery, and backlog levels
Identify root causes of missed shipments or schedule disruptions and drive corrective actions
Track key performance indicators including: o OnTime Delivery (OTD)
Schedule Adherence o Furnace Utilization
Expedite Frequency
Support operating cadence reviews with accurate production and backlog data

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5. Customer Experience & Issue Resolution

Lead resolution of customer complaints related to delivery, communication, or service performance
Ensure timely and professional responses to all customer inquiries
Work with Quality and Operations to provide updates on claims, rework, or containment actions
Maintain strong customer relationships through consistent communication and reliability

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6. Systems, Data Accuracy & Reporting

Maintain accuracy of order data, due dates, and routing steps within ERP/MRP systems
Generate reports for production schedules, backlog, and delivery performance
Support continuous improvement through datadriven scheduling decisions
Ensure proper documentation and traceability of schedule changes

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7. Compliance, Quality & Operating Standards

Support adherence to CQI 9, ISO, and customerspecific requirements within scheduling and order management processes
Ensure proper prioritization of jobs requiring special handling, certifications, or quality checks
Maintain disciplined processes for order entry, job tracking, and shipment release

Work Environment & Physical Demands:

Exposure to industrial environments including heat, fumes, humidity, and noise.
Ability to sit and drive for extended periods.
Must be punctual, receptive to feedback, and able to follow company policies and procedures.

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Refine Your Search

production scheduler jobs in coldwater, mi

Production Scheduler/ Customer Service

Surgery Scheduler

PACE Scheduler

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Title: Production Scheduler/ Customer Service

Position Summary:

Qualifications & Skills:

Essential Duties & Responsibilities:

Work Environment & Physical Demands:

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