Top 3724 Field support specialist Jobs in College Park, Md

Customer Support Specialist
Nevly Holdings Corp. —Washington, DC
- $60,000 - $85,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Training & development
- Paid parental leave
- Health insurance
Proofreader/Keyboarder
US Government Publishing Office —Washington, DC
- $48.39 an hour
- Overtime
- Background check
- Pass drug screening
- Office
10d
Recruitment Operations / Talent Acquisition Specialist (Hybrid)
AE Strategies —Silver Spring, MD
- $120,000 - $135,000 a year
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Paid time off
Onboarding Specialist
Beatrice Loving Heart —Bowie, MD
- Mid-level
- 2 years
- Communication skills
- Dental insurance
- 401(k)
Student Support Specialist
Higdon Growth Co. —Bowie, MD
- $35 - $40 an hour
- Part-time
- Background check
- Psychology
- Organizational skills
Quick Apply
11d
Project Support Specialist ***Part-Time/Temporary***
TRAX International —Greenbelt, MD
- $45.67 - $50.49 an hour
- Temporary
- Background check
- Mid-level
- Office
- 401(k)
3d
VMI Assistant
Shepherd Electric Company, LLC. —Laurel, MD
- $22 - $25 an hour
- Full-time
- Inventory management
- Office
- High school diploma or GED
Quick Apply
Personnel Security Specialist (PerSS)
Parsons —Bethesda, MD
- $88,400 - $154,700 a year
- Mid-level
- 3 years
- High school diploma or GED
- Wellness program
- Paid holidays
7d
Management Support Specialist (Personnel)
Smithsonian Institution —Washington, DC
- $57,736 - $75,056 a year
- Online Application
- Hybrid work
- Microsoft Word
- Background check
- Writing skills
- Flexible spending account
- Life insurance
1d
Production Specialist (National Geographic)
National Geographic —Washington, DC
- $79,400 - $106,400 a year
- Mid-level
- Bachelor's degree
- Organizational skills
Talent Support Specialist/ Project Coordinator
CMT Services Inc —Hyattsville, MD
- Full-time
- Computer literacy
- Research
- Mid-level
Quick Apply
Help Desk Specialist
Entarian —Silver Spring, MD
- $25 - $28 an hour
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Health savings account
- Paid holidays
People Operations Specialist
HIAS Inc —Silver Spring, MD
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Analysis skills
- Organizational skills
Quick Apply
Program Support Specialist- Mid Level
A3 Technology, Inc. —Washington, DC
- $50,000 - $175,000 a year
- Full-time
- 5 years
- Research
- Mid-level
Quick Apply
Operations Specialist, Capital Bikeshare
Lyft —Washington, DC
- $66,240 - $82,800 a year
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Communications Specialist Trainee
City of Laurel, Maryland —Laurel, MD
- $25.36 an hour
- Full-time
- 18 years or older
- High school
- Computer literacy
Facilities Specialist (supporting NASA)
ASRC Federal —Greenbelt, MD
- $70,905 - $88,631 a year
- Weekends as needed
- Clean driving record
- 5 years
- Computer literacy
- Paid holidays
- Health insurance
14d
Area Installation Recruiting Specialist
Service Pros Installation Group —Waldorf, MD
- $62,000 - $66,000 a year
- Full-time
- Word processing
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
ABA Therapist
Ivymount —Potomac, MD
- $35,673 a year
- Full-time
- Classroom
- Experience working with individuals with developmental disabilities
- Applied behavior analysis
- Health insurance
- Dental insurance
Quick Apply
Certified Peer Support Specialist
Grassroots Crisis Intervention —Columbia, MD
- $25 an hour
- Full-time
- HIPAA
- Mid-level
- Office
- 403(b) matching
- Dental insurance
Quick Apply

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field support specialist jobs near college park, md

Customer Support Specialist

Nevly Holdings Corp.
Washington, DC

Apply Now

Job Details

Full-time
$60,000 - $85,000 a year

Benefits

Paid parental leave
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Bereavement leave
Referral program

Qualifications

Customer relationship building
High school diploma or GED

Full Job Description

About the Company

We believe each of us deserves the opportunity to get all that we can from our money. Since 2022, Nevly has been on a mission to design and build products that empowered every individual to do just that. We are rapidly innovating - pushing boundaries, experimenting boldly, and continuously learning - to create solutions centered around tackling the most challenging aspects of financial health with a focus on elevating the human experience.

As we continue on this journey we keep focus on the fact that two things are essential to our success: our people and our culture. We value talented people who are passionate about solving extremely hard problems and who possess an unwavering level of empathy for those we are charged with serving. We embrace a culture of experimentation and one that focuses on continuous improvement and learning.

Nevly can best be defined by collaborative, trusting, thought-provoking, outcome-driven environments inside of a forward-thinking organization that looks to push boundaries. One that encourages diversity of thought and creative solutions that are in the best interests of our customers.

About the Role

Nevly is seeking a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires. A top-notch Customer Service Specialist will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction.

Position Responsibilities:

Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
Immediately escalating serious complaints or issues that you are not equipped to deal with.
Liaising with colleagues or managers to find the best solutions to customers’ issues.
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Maintaining a polite, helpful, and professional manner at all times.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
Familiarizing yourself with new products and services as they are introduced.
Attending workshops and meetings as required.
Providing training to new customer service agents.
Respecting client confidentiality at all times.

Position Requirements:

High school diploma or GED.
Bachelor’s degree in business, communications, or a related field may be advantageous.
Practical experience with help desk software, such as Zendesk, and CRM software, such as salesforce sales cloud, strongly preferred.
Previous experience in a customer service role is preferred.
The ability to respond appropriately under pressure.
Sound judgment and excellent problem-solving skills.
The ability to speak a second language may be advantageous.
A positive attitude and the ability to build relationships with clients.
The flexibility to work irregular hours, when required.
Superb written and verbal communication skills.

Compensation Package and Other Benefits:

Nevly offers a competitive base salary and discretionary bonus based on performance and also provides a generous benefits package to its team members:

Health, Dental & Vision
Fertility Benefits
Professional Development Fund
Relocation Benefits
Paid Parental Leave
Paid Time Off
Compassionate Sick and Bereavement Leave
Volunteering Days
Employee Referral Program
Monthly Commuter Stipend

Role Type: Full Time

Base Salary Range: $60,000 - $85,000

Additional Compensation: Role eligible for commission based compensation

Important Notice for Candidates

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

Only apply through official Nevly channels. We don’t use any third-party services or platforms for our recruitment.
Always double-check the emails you receive. Make sure all communications are being done through official Nevly emails, with an @nevly.com domain.
We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

Apply Now

Refine Your Search

field support specialist jobs in college park, md

Customer Support Specialist

Proofreader/Keyboarder

Recruitment Operations / Talent Acquisition Specialist (Hybrid)

Onboarding Specialist

Student Support Specialist

Project Support Specialist Part-Time/Temporary

VMI Assistant

Personnel Security Specialist (PerSS)

Management Support Specialist (Personnel)

Production Specialist (National Geographic)

Talent Support Specialist/ Project Coordinator

Help Desk Specialist

People Operations Specialist

Program Support Specialist- Mid Level

Operations Specialist, Capital Bikeshare

Communications Specialist Trainee

Facilities Specialist (supporting NASA)

Area Installation Recruiting Specialist

ABA Therapist

Certified Peer Support Specialist

I want to receive the latest job alert for field support specialist in college park, md

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