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Mgr - Information Systems

Kenco -
Chattanooga, TN

Apply Now

Job Details

Full-time
7 days ago

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Staff supervision
Managing IT teams
Public Cloud
Cloud management
Stakeholder relationship building
Managing tech infrastructure teams

Full Job Description

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

About the Position

The Information Systems Manager is an integral part of the IT Infrastructure and Operations Team (I&O). This role will collaborate closely with the I&O team to troubleshoot intricate IT issues, manage computer system updates, and adeptly install hardware and software, catering to diverse departmental needs. Through a team of direct reports, the position bears the responsibility for driving operational and service management processes, ensuring the attainment of quality, efficiency, and agility objectives within the Windows and Linux server landscapes.

Functions

Manages a team of direct reports responsible for server infrastructure and overseeing the following:
Monitor all server/system infrastructure in a 7X24x365 environment.
Troubleshoot and support Windows and Linux servers and systems.
Maintenance of mission critical servers and systems.
Oversee the design, setup, and configuration of infrastructure services.
Develop, administer, and monitor security systems.
Create and manage operational procedures, records, documents, and technical diagrams to ensure streamlined workflows and documentation accuracy.
Oversee and evaluate the productivity and performance of IT staff, conducting performance reviews, and effectively prioritizing and scheduling tasks to optimize team efficiency.
Participate in on-call assignments and responding to emergencies for after-hours support, while also strategizing and developing long-term schedules for timely updates to company computer systems and cybersecurity measures.
Investigate new business technologies and IT software solutions, assessing their suitability to enhance the organization's computer systems, and implementing software programs and innovative technologies aligned with organizational goals.
Act as a key liaison for internal business partners, ensuring timely delivery of products and services that support and align with business operations.
Undertake any other relevant duties assigned by management, maintaining flexibility and adaptability in responding to changing organizational needs.

Qualifications

Bachelor’s or Master’s degree in in computer science, information systems, business administration field or related required or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested.
Minimum of 5 years of experience in supporting systems as an administrator, analyst, engineer or related role required.
Minimum of 2 years of supervisor/managerial experience required.
Experience with cloud-based services required, preferably AWS.
At least one or more of the following industry certifications/endorsements are strongly desired: AWS, Azure, Microsoft, Nutanix, and VMWare certifications.
Strong troubleshooting and analytical skills
Good communication and collaboration skills, whether written or oral
Client management skills to include buy-in on new solutions.

Competencies

Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
Managing Transitions/Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.

Travel Requirements

This position is expected to travel approximately 25% or less.
A passport is not required, but recommended.

Disclosures

The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Per company policy, all internal job postings expire 14 days from the date they are posted.

Benefits offered:

Medical insurance including HSA, HRA and FSA accounts
Supplemental insurance including critical illness, hospital indemnity, accidental injury
Dental Insurance
Vision Insurance
Basic Life and Supplemental Life
Short Term and Long Term Disability
Paid Parental Leave
401(k)
Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.

Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

https://www.eeoc.gov/poster

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/

Apply Now

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