Top 4003 Member services representative Jobs in Colleyville, Tx

Airline Support Supervisor
Accommodations Plus International —Fort Worth, TX
- $27 an hour
- Overtime
- Ability to walk for extended periods
- Mid-level
- Office
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Claims Representative - North Richland Hills, TX
Federated Mutual Insurance Company —North Richland Hills, TX
- $63,800 - $78,000 a year
- Full-time
- Office
- Analysis skills
- US work authorization
- Health insurance
- 401(k)
Patient Navigator
Susan G. Komen —Dallas, TX
- $22.05 - $28.72 an hour
- Full-time
- Remote
- Spanish
- Computer literacy
- English
- Dental insurance
- Tuition reimbursement
12d
Customer Service Representative - Remote (U.S.)
Candy Shay Events (CSE) —Grand Prairie, TX
- $18 - $25 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Opportunities for advancement
Quick Apply
13d
Product Support Representative
Optum —Dallas, TX
- $16 - $29 an hour
- 8 hour shift
- Remote
- Microsoft Word
- 18 years or older
- Microsoft Outlook
- On-the-job training
1d
Call Center Representative - Roadside Assistance
AAA Texas LLC —Coppell, TX
- $18.85 - $20.74 an hour
- Remote
- Microsoft Outlook
- High school diploma or GED
- Typing
- Paid parental leave
- Health insurance
6d
Member Services Representative, AACU Payments Processing
American Airlines —Fort Worth, TX
- Extended hours
- Microsoft Excel
- Microsoft Access
- Writing skills
- Health insurance
- Dental insurance
4d
Patient Referral Specialist - Fort Worth TX
Texas Bone & Joint Alliance —Fort Worth, TX
- Full-time
- Mid-level
- 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
5d
Customer Satisfaction Representative
Kubota Tractor Corp —Grapevine, TX
- Hybrid work
- Office
- Associate's degree
- Communication skills
- Profit sharing
- Health savings account
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Airline Customer Service Representative at DFW Airport - $18.50/hr
Hallmark Aviation Services —Dallas-Fort Worth, TX
- $18.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- Basic math
- Paid training
- Health insurance
Administrative Services Specialist
US Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys —Dallas, TX
- $67,100 - $105,547 a year
- Part-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Life insurance
12d
Executive Administrative Assistant
Complete Care ER —Southlake, TX
- Full-time
- Medical office experience
- Mid-level
- Typing
- Health savings account
- Paid holidays
Quick Apply
3d
PRN Receptionist
Bedford Wellness and Rehabilitation Center —Bedford, TX
- Call employer
- Microsoft Excel
- Skilled nursing facility
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
Member Services Representative
Planet Fitness - Excel Fitness —Euless, TX
- $42,000 - $100,000 a year
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- COVID-19 protective measures
- Paid parental leave
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Patient Access Representative
Saint Raphael Health - Dallas —Dallas, TX
- $22 - $30 an hour
- Full-time
- Background check
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply
13d
SLP ASSISTANT
International Leadership of Texas —Grand Prairie, TX
- $66,000 - $67,000 a year
- Full-time
- Background check
- Residential
- US work authorization
- Health savings account
- AD&D insurance
MIDDLE SCHOOL COUNSELOR
International Leadership of Texas —North Richland Hills, TX
- $63,490 - $72,444 a year
- Full-time
- Background check
- Mid-level
- Residential
- Health savings account
- AD&D insurance
5d
Patient Access Representative - Population Health
Christus Health —Irving, TX
- 8 hour shift
- Hospital
- High school diploma or GED
- Organizational skills
3d
Medication Prior Authorization Coordinator
Children's Health —Dallas, TX
- Full-time
- Remote
- Mid-level
- Continuous improvement
- Experience equivalent to degree accepted
- Paid parental leave
- Health insurance
10d
Service Greeter - Park Place Lexus Grapevine
Asbury —Grapevine, TX
- Full-time
- 18 years or older
- Dealership
- Military
- Paid training
- Paid parental leave
Quick Apply
11d

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Airline Support Supervisor

Accommodations Plus International -
Fort Worth, TX

Quick Apply

Job Details

Full-time
$27 an hour

Qualifications

Vendor relationship building
Customer communication
Team member evaluation
Customer relationship building
Spreadsheets
Coaching
Performance feedback (performance evaluation method)
Managing clients in a customer support role
Team development
Customer relationship management
Mentoring
Productivity software
Business operations
Team motivation (leadership skill)
Team building

Full Job Description

Who We Are

Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth.

Our mission is to make layovers simpler and more efficient for crew members—and we bring that to life through deep industry expertise and a practical, results-driven approach.

Today, API’s platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.

At API, we’re building a culture rooted in succeeding and thriving together. It’s a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters.

If you’re looking to grow your career in a company that values steady progress, real impact, and long-term development, we’d like to meet you!

The Airline Support Supervisor is responsible for leading and overseeing a team of Airline Support Specialists who provide crew accommodation and transportation support to our airline partners. This role ensures exceptional customer service, operational efficiency, and compliance with client Service Level Agreements (SLAs).

The Airline Support Supervisor serves as the primary point of escalation for operational challenges, supports employee development and performance, and works closely with airline partners and internal departments to ensure the successful delivery of crew accommodation services.

Position Type and Expected Hours of Work

This is a full-time, non-exempt position located on-site in Fort Worth, Texas.

Flexible scheduling is required and may include evenings, weekends, holidays, overtime, and on-call support based on operational and client needs.

Essential Functions

Supervise and support Airline Support Specialists to ensure efficient and effective customer service.
Monitor daily operations to ensure crew hotel and transportation requests are processed accurately and timely.
Serve as the primary escalation point for complex client, vendor, or operational issues.
Maintain strong working relationships with airline partners and ensure client expectations are consistently met.
Monitor workload distribution, productivity, and service levels across the team.
Coach, mentor, and develop team members through regular feedback and performance discussions.
Conduct quality reviews of employee work and customer interactions.
Assist with onboarding, training, and continuous development of Airline Support Specialists.
Provide performance metrics and operational reporting to management.
Respond to irregular operations (IROPS) and support staffing and operational adjustments as needed.
Coordinate with hotels, transportation providers, and other vendors to support client needs and service recovery efforts.
Identify opportunities to improve processes, service quality, and operational efficiency.
Assist with scheduling and workforce planning to ensure appropriate coverage.
Ensure compliance with company policies, client requirements, and operational procedures.
Collaborate with internal departments to resolve service issues and improve client satisfaction.
Support management with employee performance management and corrective action processes as needed.
Perform additional duties as assigned.

Competencies

Strong leadership and team-building skills.
Excellent customer service orientation.
Strong judgment and decision-making abilities.
Ability to manage multiple priorities in a fast-paced environment.
Effective problem-solving and conflict-resolution skills.
Exceptional verbal, written, and interpersonal communication skills.
Strong organizational and time-management abilities.
Attention to detail and commitment to accuracy.
Ability to build and maintain strong client and vendor relationships.
Adaptability within a 24/7 operational environment.
Proficiency with Microsoft Office and operational technology systems.

Required Experience and Qualifications

Minimum 2 years of supervisory or team lead experience preferred.
Previous experience in airline operations, crew scheduling, crew accommodations, travel, hospitality, or customer service environments strongly preferred.
Experience managing employee performance and coaching team members.
Strong client relationship management experience.
Proficiency in Microsoft Office Suite, including Excel.
Experience working in a fast-paced operational environment.
Knowledge of airline operations and irregular operations (IROPS) is preferred.
Experience with reservation systems, hotel booking platforms, or travel technology is a plus.

The good faith compensation rate for this position is $27.00 USD per hour. Actual compensation may vary based on experience, qualifications, skills, and business needs.

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Privacy Statement

API may use the contact information you provide to communicate about this role, including via text message. See our [Privacy Policy] for details. By clicking "Apply" you agree to Rippling's Terms of Service / User Privacy Notice.

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Refine Your Search

member services representative jobs in colleyville, tx

Airline Support Supervisor

Claims Representative - North Richland Hills, TX

Patient Navigator

Customer Service Representative - Remote (U.S.)

Product Support Representative

Call Center Representative - Roadside Assistance

Member Services Representative, AACU Payments Processing

Patient Referral Specialist - Fort Worth TX

Customer Satisfaction Representative

Airline Customer Service Representative at DFW Airport - $18.50/hr

Administrative Services Specialist

Executive Administrative Assistant

PRN Receptionist

Member Services Representative

Patient Access Representative

SLP ASSISTANT

MIDDLE SCHOOL COUNSELOR

Patient Access Representative - Population Health

Medication Prior Authorization Coordinator

Service Greeter - Park Place Lexus Grapevine

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