Top 34 Guest service agent Jobs in Colonial Heights Va

Guest Service Agent Comfort Suites Hotel Colonial Heights
Kalyan Hospitality —Colonial Heights, VA
- $15 an hour
- Full-time
- Basic math
- Hotel
- Computer skills
14h
Hotel Guest Service Agent for Hampton Inn Petersburg VA
Kalyan Hospitality —Petersburg, VA
- $14.50 an hour
- Part-time
- Basic math
- Hotel
- Computer skills
6d
FRONT DESK CLERK
HOSPITALITY ASSOCIATES LLC —Chester, VA
- Hotel
- High school diploma or GED
- Reliable transportation
- Paid holidays
- Disability insurance
Quick Apply
11d
Front Desk Clerk
Hyatt Select Richmond Chester —Chester, VA
- $15.50 - $17.50 an hour
- Hotel
- High school diploma or GED
- Reliable transportation
- Paid holidays
- Disability insurance
Quick Apply
13d
Hotel Front Desk Agent
Holiday Inn Express & Suites Dinwiddie, Va. —Petersburg, VA
- $14.50 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Paid holidays
- Employee discount
Quick Apply
8d
Front Desk Agent Overnight
IHG Army Hotels —Petersburg, VA
- $17.75 - $18.11 an hour
- Weekends as needed
- Background check
- Sales
- Writing skills
13d
Front Desk Agent-Morning Shift
Four Points by Sheraton Richmond Airport —Henrico, VA
- $15 - $16 an hour
- Part-time
- Hotel
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
FRONT DESK AGENT (Part Time)
HAMBELL LCC —Richmond, VA
- $15.00 - $17.75 an hour
- Part-time
- Hotel
- High school diploma or GED
- Reliable transportation
- Paid holidays
- Disability insurance
Quick Apply
1d
Front Desk Agent
White Lodging Services Corporation —Richmond, VA
- Weekends as needed
- Hotel
- Accounting
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
Guest Services Agent
Residence Inn Richmond —Richmond, VA
- $16 - $17 an hour
- Computer literacy
- Residential
- Hotel
Front Desk Agent
Omni Hotels & Resorts —Richmond, VA
- $17 an hour
- Full-time
- Math
- Accounting
- Ability to stand for extended periods
Quick Apply
FRONT DESK CLERK
OAK LLC —Richmond, VA
- $15.50 - $16.50 an hour
- Hotel
- High school diploma or GED
- Reliable transportation
- Paid holidays
- Disability insurance
Quick Apply
8d
FRONT DESK CLERK (Part-time)
SHAMIN RIC HOSPITALITY LLC —Sandston, VA
- $16.50 - $17.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Reliable transportation
- Paid holidays
- Disability insurance
Quick Apply
5d
Welcome Team Associate
501 FRANKLIN LLC —Richmond, VA
- $16.50 - $17.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Reliable transportation
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent- Evening Shift
Four Points by Sheraton Richmond Airport —Henrico, VA
- $15 - $16 an hour
- Full-time
- Hotel
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
FRONT DESK CLERK AM
AUDUBON III LLC —Sandston, VA
- Hotel
- High school diploma or GED
- Reliable transportation
- Paid holidays
- Disability insurance
Quick Apply
FRONT DESK CLERK
HOSPITALITY TWO LLC —Midlothian, VA
- $15.50 an hour
- Online Application
- Hotel
- High school diploma or GED
- Reliable transportation
- Paid holidays
- Disability insurance
Quick Apply
FRONT DESK CLERK
SANDSTON LLC —Sandston, VA
- $16.50 an hour
- Hotel
- High school diploma or GED
- Reliable transportation
- Paid holidays
- Disability insurance
Quick Apply
FRONT DESK CLERK PM
AUDUBON III LLC —Sandston, VA
- Hotel
- High school diploma or GED
- Reliable transportation
- Paid holidays
- Disability insurance
Quick Apply
Reservationist
Doubletree by Hilton Richmond-Midlothian —Richmond, VA
- $17 - $19 an hour
- Weekends as needed
- Sales
- Hotel
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply

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Guest Service Agent Comfort Suites Hotel Colonial Heights

Kalyan Hospitality -
Colonial Heights, VA

Apply Now

Job Details

Full-time
$15 an hour
14 hours ago

Qualifications

Basic math

Full Job Description

About Company:

Our Vision

Our vision is to become the premier hotel development company with a concentration in Washington, committed to excellence through strategic development and continued innovation in the hospitality industry. Guided by our core values, we will exceed the expectations of our guests and members and enhance the value of our partners' investments.

Our Mission

Our mission is to provide the ultimate guest experience through exceptionally talented associates committed to providing true hospitality. We do this by providing support, training, and growth for our team members while being fiscally responsible to our owners and investors.

About the Role:

The Hotel Guest Service Agent plays a pivotal role in ensuring an exceptional guest experience from the moment of arrival until departure. This position is responsible for managing front desk operations, including check-in and check-out procedures, handling reservations, and addressing guest inquiries with professionalism and efficiency. The role requires a proactive approach to problem resolution, ensuring that any guest concerns are promptly and effectively managed to maintain high satisfaction levels. Additionally, the agent supports billing processes and manages foreign currency transactions accurately, contributing to the smooth financial operations of the hotel. Ultimately, this role is essential in creating a welcoming atmosphere that encourages repeat visits and positive reviews. Must be able to work either 7am-3pm or 3pm-11pm. Overnight availability a plus but not a requirement.

Minimum Qualifications:

Previous experience in a customer service role, preferably but not required in the hospitality industry.
Basic math skills for billing and handling foreign currency.
Ability to communicate clearly and professionally in English.

Preferred Qualifications:

Experience working in a hotel or similar hospitality environment.
Multilingual abilities to assist a diverse guest population.
Familiarity with additional phone systems and advanced billing software.
Physical ability to lift and bend as required for luggage handling.

Responsibilities:

Greet and welcome guests upon arrival, providing a warm and professional first impression.
Manage check-in and check-out procedures efficiently using hotel reservation and billing systems.
Handle guest inquiries, requests, and complaints promptly, ensuring effective problem resolution.
Process payments, including handling foreign currency transactions accurately and securely.
Coordinate with housekeeping and room service teams to fulfill guest needs and maintain room readiness.
Maintain accurate records of guest information and reservations using phone and computer systems.
Assist guests with special requests and provide information about hotel services and local attractions.
Lift and bend as necessary to manage luggage and assist guests with their belongings.

Skills:

The required skills such as front desk management, hotel reservations, and billing are utilized daily to ensure smooth guest check-in and check-out processes. Customer service and problem resolution skills are critical for addressing guest concerns promptly and maintaining satisfaction. Proficiency with phone systems and handling foreign currency enables effective communication and accurate financial transactions. The ability to lift and bend supports physical tasks like assisting guests with luggage and room service coordination. Preferred skills, including multilingual communication and advanced software knowledge, enhance the ability to serve a diverse clientele and streamline operational efficiency.

Apply Now

Refine Your Search

guest service agent jobs in colonial heights va

Guest Service Agent Comfort Suites Hotel Colonial Heights

Hotel Guest Service Agent for Hampton Inn Petersburg VA

FRONT DESK CLERK

Front Desk Clerk

Hotel Front Desk Agent

Front Desk Agent Overnight

Front Desk Agent-Morning Shift

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FRONT DESK CLERK (Part-time)

Welcome Team Associate

Front Desk Agent- Evening Shift

FRONT DESK CLERK AM

FRONT DESK CLERK

FRONT DESK CLERK

FRONT DESK CLERK PM

Reservationist

I want to receive the latest job alert for guest service agent in colonial heights va

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