Top 45 Call center representative Jobs in Colonie, Ny

Motor Vehicle Representative 1 (Contact Center), G-9 (NY HELPS)
State of New York - Motor Vehicles, Department of —Menands, NY
- $42,641 - $52,413 a year
- Full-time
- Remote
- Background check
- High school diploma or GED
- Computer skills
- Free parking
- Paid holidays
9d
Call Center Representative 1 (Hourly)
State of New York - Children & Family Services, Office of —Menands, NY
- $20.42 an hour
- Full-time
- Background check
- High school diploma or GED
- Criminal background check
4d
Patient Support Representative
Community Care Physicians —Latham, NY
- $16 - $21 an hour
- Full-time
- Computer skills
- 1 year
- Medical terminology
- Paid holidays
- Health insurance
12d
Part Time CSR-Call Center Representative
Capital District Transportation Authority-CDTA —Albany, NY
- $23.16 - $24.38 an hour
- Part-time
- Bilingual
- Microsoft Outlook
- Experience working with individuals with disabilities
- Health insurance
- Dental insurance
11d
Customer Service Representative
Enlightened, Inc. —Latham, NY
- $16.50 - $17.00 an hour
- Temporary
- English
- In-person
- Communication skills
Quick Apply
Customer Service Representative | Billing Support
Spectrum —Schenectady, NY
- $20.00 - $27.80 an hour
- Weekends as needed
- English
- Residential
- Microsoft Office
- Opportunities for advancement
2d
Customer Service Support Representative
Labcorp —Albany, NY
- $17.75 - $22.00 an hour
- Overtime
- Spanish
- HIPAA
- Research
- Employee stock purchase plan
- Disability insurance
11d
Call Center Representative
Capital Region Orthopaedics —Albany, NY
- From $18 an hour
- Urgently hiring
- Computer skills
- In-person
- Reliable transportation
- Profit sharing
- Disability insurance
Quick Apply
Customer Service Representative II - Albany, NY
Maximus —Albany, NY
- $18.00 - $20.50 an hour
- Word processing
- Mid-level
- Office
- Paid holidays
- Disability insurance
5d
Member Service Representative (Call Center) $20/hr.
Broadview Federal Credit Union —Albany, NY
- $20 an hour
- 8 hour shift
- Finance
- High school diploma or GED
- Computer skills
Customer Success & Scheduling Specialist
Crisafulli Bros. —Albany, NY
- $20 - $24 an hour
- Full-time
- Office
- Organizational skills
- In-person
- Paid training
- Health insurance
Quick Apply
10d
Dining Services Call Center Representative
Ellis Medicine —Schenectady, NY
- $16.56 - $21.71 an hour
- Per diem
- English
- High school diploma or GED
- Typing
- On-the-job training
Quick Apply
Customer Service Agent - Call Center
Silhouette Group —Green Island, NY
- $18 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- US work authorization
- Entry level
- Health insurance
- Dental insurance
Quick Apply
5d
Dispatcher and Customer Service Representative
Roberts Towing and Recovery Specialists —Albany, NY
- $23 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
9d
Customer Care Specialist- Latham or Glens Falls
Arrow Bank NA —Latham, NY
- $20 - $23 an hour
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Retail Support Specialist
DSI —Albany, NY
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Call Center Representative
Renewal by Andersen of Eastern NY —Niskayuna, NY
- $18 an hour
- Part-time
- Computer literacy
- Computer skills
- In-person
- Paid training
- Opportunities for advancement
Customer Service-Eligibility Navigator
Albany Community Action Partnership —Albany, NY
- From $21.27 an hour
- Full-time
- Word processing
- Computer literacy
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Customer Service Agent
Proctors Group —Schenectady, NY
- $17.51 an hour
- Online Application
- Travel
- Computer skills
- Communication skills
Quick Apply
4d
Customer Service Representative
ADMAR SUPPLY CO INC —Latham, NY
- $18 - $23 an hour
- Full-time
- ERP systems
- Mid-level
- Office
Quick Apply

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Motor Vehicle Representative 1 (Contact Center), G-9 (NY HELPS)

State of New York - Motor Vehicles, Department of
Menands, NY

Apply Now

Job Details

Full-time
$42,641 - $52,413 a year
9 days ago

Benefits

Free parking
457(b)
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Flextime
Employee assistance program
Vision insurance
Loan forgiveness

Qualifications

High school diploma or GED

Full Job Description

Duties Description As a Motor Vehicle Representative 1 (Contact Center), you would primarily be using a headset answering incoming telephone calls from the public inquiring about services and information regarding driver licenses, registrations, titles, penalties, and insurance. You will be expected to effectively use a computer with multiple applications running simultaneously, read and decipher customers’ records, process documents and credit card transactions. Other tasks include answering and responding to customers’ inquiries through email and chat. You will be expected to act in a calm, courteous, and reasonable manner, even under difficult circumstances.

The Contact Center offers free parking to all employees. Hours of the position will be discussed at the time of interview, including questions regarding AWS/Compressed Workweek, and Telecommuting Program.

Minimum Qualifications To be eligible for the Motor Vehicle Representative 1 (Contact Center), G-9 position you must meet one of the following conditions as detailed below:

NY HELPS*:

High school graduation or equivalency AND either:

A. One year of experience providing customer service including any of the following:

1. Explaining procedures
2. Resolving problems
3. Addressing general inquiries

OR

B. 30 semester credit hours of college-level study.

Please Note: Examples of qualifying customer service experience could include but are not limited to work: as a call center representative, as a customer service representative, in a public facing hospitality setting, as a sales representative, as a telemarketer, as an accounts payable or receivable representative, as a bank teller, and as a medical encoder.

Transfer:
One year of permanent, contingent-permanent, or 55b/c service allocated to a G-7 or higher eligible for transfer under Section 52.6 or Section 70.1 of Civil Service Law, or currently serving in the title and eligible for reassignment.

55b/c Appointment:
This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must meet the minimum qualifications stated above and must submit their current 55b/c eligibility letter along with their application.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means NO EXAMINATION IS REQUIRED, but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, WITHOUT HAVING TO TAKE A CIVIL SERVICE TEST. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Additional Comments Hours of the position will be discussed at the time of interview, including questions regarding Flextime, AWS/Compressed work week and Telecommuting.

There are many benefits to working for the DMV! Including:
o Paid Leave
o Paid Holidays
o Pension
o Health Insurance
o Dental & Vision Coverage
o Flex Spending
o Voluntary 457B Retirement Saving Program
o Health Care Spending Account
o Tuition Assistance Programs
o Public Service Loan Forgiveness Program
o Transportation Savings Program
o Employee Assistance Programs

For additional information about the benefits of being a state employee, visit the Office of Employee Relations website at https://oer.ny.gov/employee-benefit-programs.

DMV is committed to being a model employer for people with disabilities. DMV’s commitment includes ensuring that the recruitment, application, interviewing and hiring processes are accessible to all job applicants. If you are a job applicant who may need a reasonable accommodation for any part of the application and hiring process, please contact [email protected]

The Department of Motor Vehicles is committed to diversity and equal opportunity, and to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace, and we encourage all qualified individuals to apply, including people with disabilities or any other protected category under the law. Our goal as an employer is to reflect the diverse identities, experiences and geographies of the communities and customers we serve.

Some positions may require additional credentials or a background check to verify your identity.

Apply Now

Refine Your Search

call center representative jobs in colonie, ny

Motor Vehicle Representative 1 (Contact Center), G-9 (NY HELPS)

Call Center Representative 1 (Hourly)

Patient Support Representative

Part Time CSR-Call Center Representative

Customer Service Representative

Customer Service Representative | Billing Support

Customer Service Support Representative

Call Center Representative

Customer Service Representative II - Albany, NY

Member Service Representative (Call Center) $20/hr.

Customer Success & Scheduling Specialist

Dining Services Call Center Representative

Customer Service Agent - Call Center

Dispatcher and Customer Service Representative

Customer Care Specialist- Latham or Glens Falls

Retail Support Specialist

Call Center Representative

Customer Service-Eligibility Navigator

Customer Service Agent

Customer Service Representative

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